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Oolala Collection Club answers the call for 'clean' beauty
Oolala Collection Club answers the call for 'clean' beauty

Consumers are wising up to the far-reaching environmental, ethical and health benefits of conscious consumption, and a review of our beauty routines are an important part of the lifestyle audits we're undertaking...

By Lauren Hartzenberg 17 Apr 2018

Kenya's MoBar Delivery brings alcohol to your door
Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

20 out of 65 Seedstars Summit finalists from Africa
20 out of 65 Seedstars Summit finalists from Africa

With the Seedstars World Summit taking place on Thursday, 12 April 2018, the organisers have announced the final 65 finalists that will get the chance to pitch their ideas on the global stage. 20 out of the 65 finalists are from Africa...

By Ilse van den Berg 11 Apr 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

The proliferation of e-commerce essentially means that retailers are now more than ever competing in a global marketplace...

By Lauren Hartzenberg 16 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology
#SeamlessAfrica: Store 4.0 is an attitude, not a technology

E-commerce may be where the retail industry is seeing growth, but the physical store is not dead. In fact, it may be more important than ever...

By Lauren Hartzenberg 12 Mar 2018

#SeamlessAfrica: Five lessons in customer service from Action Gear
#SeamlessAfrica: Five lessons in customer service from Action Gear

According to online retailer Action Gear, their passion for outdoor technical products is second only to their love for stellar customer service...

By Lauren Hartzenberg 7 Mar 2018

#Newsmaker: Esther Hoogstad steers Spree's customer journey
#Newsmaker: Esther Hoogstad steers Spree's customer journey

Newly appointed as head of customer interaction and marketing at Spree, Esther Hoogstad will be taking charge of the online retailer's end to end customer experience...

By Lauren Hartzenberg 20 Feb 2018

Kenya's Sokowatch to expand after revenue growth
Kenya's Sokowatch to expand after revenue growth

Kenyan startup Sokowatch, a mobile-based ordering and delivery network for small shops, has revealed plans to expand to Mombasa in the third quarter of this year...

By Tom Jackson 13 Feb 2018

Image: Rawpixel.com (Image Supplied)
E-commerce penetration in Kenya ramping up travel

Travellers' resolve and ability to purchase services on the move has increased the reliance on mobile devices, thus giving service providers who invest in easy-to-use apps a rising edge...

By Josephine Wawira 9 Feb 2018

Digital dynamism: A new world of retail opportunities
Digital dynamism: A new world of retail opportunities

Like their international counterparts, South African retailers would traditionally run specials where discounts or 'two for the price of one' offers are given for a period of between a few days and a few weeks...

By Garth Meier 8 Feb 2018

The ongoing collision between tech and the transport and logistics sector
The ongoing collision between tech and the transport and logistics sector

Transport and logistics is fast gaining prominence as a sector to watch globally. Increased intercontinental trade has meant increased connection across different size economies...

By Mandisa Maketa 7 Feb 2018

Charles Murito, country manager of Google Kenya |
Google Kenya's Charles Murito on digital advertising and the age of assistance

Google SA hosted a media event earlier this week to bring media practitioners across Africa up to speed on the latest technological advancements in the digital advertising space, focusing on Google Ads in particular...

By Jessica Tennant 7 Feb 2018

The modern marketer is a connected one
The modern marketer is a connected one

In the 1970s, people were served about 300 ads a day. Today it's about 5,000 ads a day. It's a product-polluted world with smart consumers, where it's no longer about differentiation, but about multiple and meaningful connections, says Carmen Murray, founder of Boo-Yah!...

By Jessica Tennant 2 Feb 2018

How to get in on the cross-border e-commerce trend
How to get in on the cross-border e-commerce trend

As technology continues to grow in power and popularity, it's becoming increasingly easier for e-commerce vendors to break past international borders to build truly global businesses...

By Boris Dzhingarov, Issued by Monetary Library 30 Jan 2018

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

SA's Airbuy launches e-commerce payment gateway
SA's Airbuy launches e-commerce payment gateway

South African startup Airbuy has rolled out its alternative payment gateway that allows e-commerce sites to accept payments without their customers exposing their banking details...

By Tom Jackson 25 Jan 2018

What's holding SA retailers back from achieving the omnichannel vision?
What's holding SA retailers back from achieving the omnichannel vision?

Many South African retailers remain steadfast in their traditional business models, characterised by high-touch, 'bricks-and-mortar' engagements, as they try to create the best possible in-store experiences...

By Lindy Lee 24 Jan 2018

SA on-demand delivery startup Zulzi to expand nationwide
SA on-demand delivery startup Zulzi to expand nationwide

South African on-demand delivery service Zulzi is to expand to Cape Town, Durban and Pretoria in the coming months from its Johannesburg North base...

By Tom Jackson 23 Jan 2018

Dolgachov © –
Has the digital era changed the luxury game for good?

The digital age poses challenges for all brands in every sector, and yet for the luxury market, the conundrum is a particularly tricky one...

By Megan Bowman 19 Jan 2018

Nigeria's Skarabrand hits 1,000 items sold in 11 cities
Nigeria's Skarabrand hits 1,000 items sold in 11 cities

Nigerian online furniture retailer Skarabrand has sold more than 1,000 items and delivered to 11 cities since its launch in 2015...

By Tom Jackson 19 Jan 2018

10 lessons from a successful crowdfunding campaign
10 lessons from a successful crowdfunding campaign

After about 45 days of extreme effort, intense co-ordinating, crazy ideas and good luck, we managed to complete the most successful rewards-based crowdfunding campaign in South Africa to date with Sugarbird Gin...

By Rob Heyns 16 Jan 2018

#BizTrends2018: Cross border trade set to grow e-commerce in SA
#BizTrends2018: Cross border trade set to grow e-commerce in SA

More and more, consumers in sub-Saharan Africa are looking beyond their borders to get the products and services they need...

By Efi Dahan 12 Jan 2018

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness
#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

Budgets are tight, with rising electricity and petrol prices driving many households to tighten their purse strings. In response, the retail industry is becoming increasingly competitive...

By Lindy Lee 11 Jan 2018

New era of retail an opportunity for enhanced customer experience
New era of retail an opportunity for enhanced customer experience

In the mid to late 90s the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability...

By Wynand Smit 11 Jan 2018

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences
#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

Consumers around the world are putting more value on experiences than they do on possessions, and South Africans are no different...

By Rachel Thompson 10 Jan 2018

#BizTrends2018: Creating value remains key in the premium spirits brand experience
#BizTrends2018: Creating value remains key in the premium spirits brand experience

In challenging economic times, consumers either choose less expensive brands that allow them to buy more, or opt to buy less and trade up to indulge their tastes for aspirational brands...

By Elizabeth Lee Ming 10 Jan 2018

Five wine trends to watch for in 2018
Five wine trends to watch for in 2018

The South African wine industry is experiencing one of its most exciting phases in history. So, what are some of the emerging trends in 2018?

By Roland Peens 9 Jan 2018

#BizTrends2018: Mobile means more e-commerce opportunity than ever before
#BizTrends2018: Mobile means more e-commerce opportunity than ever before

The proliferation of mobile phone networks in Asia-Pacific and Africa has transformed how people connect, communicate and shop...

By Mark Mahoney 8 Jan 2018

Commissions.ng allows Nigerians to launch e-commerce stores
Commissions.ng allows Nigerians to launch e-commerce stores

Nigerian startup Commissions.ng is enabling users to start businesses selling products and services in return for commission...

By Tom Jackson 5 Jan 2018

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