BizTrends 2018


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Embracing a more connected South African retail environment
Embracing a more connected South African retail environment

The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving...

By Leon Coetzer 3 days ago

E-commerce and millennials
E-commerce and millennials

Millennials have such close ties to online shopping and smartphone usage, but what does e-commerce mean to them?...

By Fiona Brauns 18 Apr 2018

Oolala Collection Club answers the call for 'clean' beauty
Oolala Collection Club answers the call for 'clean' beauty

Consumers are wising up to the far-reaching environmental, ethical and health benefits of conscious consumption, and a review of our beauty routines are an important part of the lifestyle audits we're undertaking...

By Lauren Hartzenberg 17 Apr 2018

Natural, healthy dog treats to your door with Wolf and Women
Natural, healthy dog treats to your door with Wolf and Women

Wolf and Women is a South African subscription box service that specialises in natural, healthy treats for dogs. Biodegradable treat boxes are delivered to the customer's door containing 30 formulated one-a-day treats...

17 Apr 2018

The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 16 Apr 2018

Kenya: Mobile commerce deals pass $10bn mark
Kenya: Mobile commerce deals pass $10bn mark

The value of mobile commerce transactions in Kenya has passed the Ksh1 trillion ($10 billion) mark for the first time...

16 Apr 2018

Kenya's MoBar Delivery brings alcohol to your door
Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

Location and voice technology are the future of retail
Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

20 out of 65 Seedstars Summit finalists from Africa
20 out of 65 Seedstars Summit finalists from Africa

With the Seedstars World Summit taking place on Thursday, 12 April 2018, the organisers have announced the final 65 finalists that will get the chance to pitch their ideas on the global stage. 20 out of the 65 finalists are from Africa...

By Ilse van den Berg 11 Apr 2018

Could online shopping help us reduce our carbon footprint?
Could online shopping help us reduce our carbon footprint?

The full lifecycle emissions from a products' consumption is dominated by the manufacturing processes and the product's use, however, emissions associated with the distribution of goods from manufacturer to consumer also matter...

10 Apr 2018

BMi Research in partnership with BlackCurve brings price management solution to South Africa
BMi Research in partnership with BlackCurve brings price management solution to South Africa

One of the greatest challenges facing today's online retailers is accurate pricing. In fact, it's such a business-critical activity that getting it right - provided the data and pricing are accurate - is more than likely to result in an increase in sales and ultimately profits...

Issued by BMi Research 10 Apr 2018

Social shopping with #SpreeGallery
Social shopping with #SpreeGallery

Online fashion retailer Spree has launched #SpreeGallery - a new social shopping hub that invites customers to share images of themselves wearing products bought on Spree...

9 Apr 2018

Mobile and social are dominant forces in SA retail
Mobile and social are dominant forces in SA retail

Virtual shopping is becoming the norm. Using our mobile devices to window shop and find the best price, product reviews, and advice through social media has reinvented the shopping experience...

By Kerry Hope 6 Apr 2018

How China is rebooting retail
How China is rebooting retail

The story of shops closing and the decline of retail has become a familiar one across the Western world. Giants such as Walmart and Macy's in the US, and Marks and Spencer in the UK have been forced to close stores...

By Michael Wade and Jialu Shan 6 Apr 2018

Mobile culture fertile ground for online retail growth
Mobile culture fertile ground for online retail growth

South Africa has a population 56 million, but the number of cellphones in the country exceeds the number. 22.5 million of these mobile owners are online users and many of them shop online using their cellphones...

5 Apr 2018

The role of EFT payments in enhancing online retail revenue
The role of EFT payments in enhancing online retail revenue

According to Effective Measure's 2017 E-commerce Industry Report, 54% of South Africans have not yet shopped online. Just like consumers who already shop online, shoppers sticking to in-store retailers say that a payment method they can trust would encourage them to shop online...

4 Apr 2018

Zando launches zero-rated shopping for Vodacom subscribers
Zando launches zero-rated shopping for Vodacom subscribers

Online fashion retailer Zando has initiated zero-rate data for both contract and prepaid Vodacom subscribers in SA. This means that all Vodacom users can browse and transact on Zando's app and mobile website and no longer pay for data...

29 Mar 2018

Shirley Maltz, group CEO, HomeChoice.
HomeChoice eyes equity raising to accelerate growth

Retail and financial services provider, HomeChoice, is considering an equity raising to fund future growth...

28 Mar 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

Online retail potential will soon be realised in SA - Spree
Online retail potential will soon be realised in SA - Spree

After a few years hovering around the 1% mark, Spree predicts online shopping's share of total retail sales in South Africa will increase exponentially over the next three years...

26 Mar 2018

Jumia launches multi-purpose Android app
Jumia launches multi-purpose Android app

African e-commerce company, Jumia, has announced the launch of Jumia One, an all-in-one Android app that allows customers to conduct all types of online transactions including airtime recharge, DSTV and electricity payments...

23 Mar 2018

Zara and H&M shore up defences as internet threatens
Zara and H&M shore up defences as internet threatens

Logistics investments, new technology ... Faced with fierce online competition from the likes of Amazon, affordable fashion giants Zara and H&M are shoring up their defences, trying to use their stores to boost internet sales...

19 Mar 2018

Digital consumers + seamless engagement = an epic experience
Digital consumers + seamless engagement = an epic experience

Over the next five years, digital technologies will dramatically disrupt how consumers will engage with retail brands well into the future...

By Simon Holt 16 Mar 2018

#ECMA2018: Adopt a humanistic approach to AI
#ECMA2018: Adopt a humanistic approach to AI

Artificial intelligence doesn't have to induce a Hollywood sci-fi dystopian nightmare in which robots take over the world. It may instead offer an exciting opportunity to connect consumers to your brand...

By Maroefah Smith 16 Mar 2018

#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

The proliferation of e-commerce essentially means that retailers are now more than ever competing in a global marketplace...

By Lauren Hartzenberg 16 Mar 2018

Cross-border e-commerce offers boundless growth opportunity for African business
Cross-border e-commerce offers boundless growth opportunity for African business

Cross border e-commerce continues to provide significant growth opportunities for retailers and manufacturers with an international online product offering...

15 Mar 2018

Traditional retail alive and well
Traditional retail alive and well

'Online shopping blasting holes in traditional retailer profits.' 'Retailers acknowledge the threat of online retail on physical stores.' Headlines like these appear regularly in the South African press...

By Simon Van der Merwe 14 Mar 2018

Payment trends in Africa - driven by tech with an African twist
Payment trends in Africa - driven by tech with an African twist

Technology developments will continue to revolutionise payment in both the real and virtual worlds across the globe. As always, though, local conditions will dictate exactly how global trends affect local markets...

By David Noel Lardin 13 Mar 2018

Travelstart optimises digital customer landscape with relaunch of internal travel consultancy
Travelstart optimises digital customer landscape with relaunch of internal travel consultancy

"Travelstart Live is a new channel to engage customers where our digital platforms do not fit their shopping behaviour."

13 Mar 2018

Shirley Maltz, CEO of HomeChoice Holdings. Picture: Hetty Zantman via Business Day
Homechoice to step up its digital sales platform

Listed household goods retailer and financial services group Homechoice is gearing up to improve its digital offering to further enhance sales...

12 Mar 2018

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