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#AfricaMonth: The digital life expectancy of Africa's youth
#AfricaMonth: The digital life expectancy of Africa's youth

Africa's new digitised youth population, Generation Z, will define Africa's digital future and these are the skills they will need to do it...

By Louise Marsland 8 May 2018

The 'ennial tribes: Understanding Generation Y and Generation Z South Africans
The 'ennial tribes: Understanding Generation Y and Generation Z South Africans

There are some interesting differences and similarities between centennials - those aged 21 and below - and millennials - those aged 22 to 35...

By Rachel Thompson, Issued by GfK South Africa 19 Apr 2018

Aleksandra Gosiewski
#DesignIndaba2018: The next generation of fashion is biology

New York-based Fashion Institute of Technology graduate and biomaterials research company AlgiKnit co-founder and COO Aleksandra Gosiewski gave a thought-provoking presentation at Design Indaba on Wednesday on why they, at AlgiKnit, believe that biology is the future of fashion and their revolutionary work in their search for a sustainable product...

By Jessica Tennant 23 Feb 2018

Five consumer spending trends to watch out for in 2018
Five consumer spending trends to watch out for in 2018

South African retailers and manufacturers face a significant shift in how consumers behave over the next few years, as economic conditions tighten, consumer confidence falls and internet shopping takes off...

By Rachel Thompson, Issued by GfK South Africa 7 Feb 2018

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

#BizTrends2018: Is franchising future-proof?
#BizTrends2018: Is franchising future-proof?

Modern-day franchising has been with us since the mid-1950s when it made its presence felt in the USA. Subsequently, expansion was swift and within a few short years, the concept had conquered the world.

By Tony Da Fonseca 9 Jan 2018

#ATFexpo17: Challenges and opportunities facing SA's clothing retailers
#ATFexpo17: Challenges and opportunities facing SA's clothing retailers

While the demise of physical retail abroad is sure to cast a shadow on the plans of local counterparts, Brett Kaplan believes the long-term outlook for local apparel retail is a good news story...

By Lauren Hartzenberg 13 Dec 2017

#Trending: The rise of consumer resilience
#Trending: The rise of consumer resilience

How are people coping in this new connected world? A global study from Viacom looks at The Next Normal: Rise of Resilience among consumers, including from Nigeria and South Africa, and how brands should respond...

By Louise Marsland 7 Nov 2017

#EntrepreneurMonth: A different perspective on sugar from the sugarcane fields of Mauritius
#EntrepreneurMonth: A different perspective on sugar from the sugarcane fields of Mauritius

Shaheen Rajabally launched Natura Sugars - the only range of truly unrefined sugars in South Africa and exclusively sourced from Mauritius. We asked Rajabally to tell us the sweet story of Natura Sugars...

By Cari Coetzee 2 Nov 2017

Experiences are the new black
Experiences are the new black

It is no longer chic to be chic and wealth is not displayed anymore. Consumers are no longer buying goods; instead they are spending on experiences...

By Danette Breitenbach 22 Sep 2017

Consumer spending leads economic recovery
Consumer spending leads economic recovery

The recent launch of the Mastercard SpendingPulse Report is a first for South Africa. The Report is an early indicator of consumer spending trends...

By Danette Breitenbach 21 Sep 2017

How SA's recession is impacting consumer spending
How SA's recession is impacting consumer spending

With Stats SA reporting a 0.7% GDP decrease in the first quarter of 2017, the announcement we were all dreading finally came in June...

By Gareth Pearson 11 Jul 2017

Putting people at the centre of multi-buy promotions
Putting people at the centre of multi-buy promotions

In the South African retail and manufacturing sectors, promotions have become a popular tool to attain growth...

By Lauren Hartzenberg 25 May 2017

How to market to Africa's resilient, ambitious middle class
How to market to Africa's resilient, ambitious middle class

How do you market to Africa's extremely aspirational middle class that is more than 100 million strong, with a combined monthly spending power of R1.3 trillion?

By Louise Marsland 22 May 2017

Nine global trends in food and beverage
Nine global trends in food and beverage

Globally, food and beverage are playing an increasingly important role in the reason people visit shopping centres...

By Lauren Hartzenberg 22 May 2017

The millennial mindset and the future of the shopping mall
The millennial mindset and the future of the shopping mall

Millennials have exceptional trendsetting power and businesses are competing to capture their attention and a share of their wallets...

By Lauren Hartzenberg 18 May 2017

Relevant retail research analysis at annual SACSC conference
Relevant retail research analysis at annual SACSC conference

Stakeholders forming part of the broader shopping centre and retail industries are gathering at The Maslow Hotel in Sandton today for the SACSC Research Conference...

By Lauren Hartzenberg 17 May 2017

African Reputation Index defines corporate reputation
African Reputation Index defines corporate reputation

While 80% of people will not buy from a company with a damaged reputation, the good reputation of a company brings with it benefits such as allowing it to charge a premium for its products...

By Danette Breitenbach 16 Mar 2017

#BizTrends2017: Say hello to the new South African shopper
#BizTrends2017: Say hello to the new South African shopper

Think you know South African shoppers? Think again. Recent shopper insights* research reveals local consumers have changed. A lot. And this radically redefined identity is tipped to gain significant momentum in 2017...

By Gareth Pearson 25 Jan 2017

(c) Yulia Grogoryeva -
#BizTrends2017: South Africa's new retail reality

Despite South Africans' roller-coaster sentiment during 2016, they've continued to spend, highlighting a clear disconnect between the South African psyche and actual purchase behaviour. This means that in 2017 more than ever a multi-dimensional approach will be required if retailers are to obtain a firm handle on South Africa's new retail reality...

By Ailsa Wingfield 23 Jan 2017

Retail sales growth expected to underperform economic growth
Retail sales growth expected to underperform economic growth

This year could prove to be a tough year for retailers, with real retail sales growth expected to underperform economic growth...

By John Loos 5 Jan 2017

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Research indicates that retailers have a long way to go to reach Merchandising 3.0

Results from JDA and EKN's latest survey, 'Merchandising 3.0: Why Retailers Need to Find the Perfect Blend of Art + Science to be Relevant to Shoppers', show that retailers are facing significant challenges in their efforts to advance through these maturity levels...

By Kelly Wasileski 3 Nov 2016

Image credit: iStock
Is it wise for brands to insult black township consumers who are worth R100bn?

The township economy is worth R100bn, while the stokvel industry is estimated to be worth around R70bn. This is according to the Gauteng MEC for economic development, agriculture and rural development, Lebogang Maile...

By Bandile Ndzishe 12 Oct 2016

South African online retail reaches 1% of sales but needs innovative business models
South African online retail reaches 1% of sales but needs innovative business models

According to the World Wide Worx Online Retail in South Africa 2016 report, online retail has maintained a growth rate of above 20% for several years...

By Kevin Tucker 29 Jul 2016

South African retailers fall short on social media
South African retailers fall short on social media

When it comes to retail service, every South African knows that sometimes this can leave a lot to be desired. There are few better ways to gauge just how serious a company is about engaging its customers on service-related issues than by checking out its social media accounts...

By Nick Paul 20 Jul 2016

Boris Dzhingarov
Using big data to stay ahead in the retail industry

Not wanting to lose customers to online shopping, traditional retailers around the world are turning to big data and analytics to employ technology that will give them an advantage in a competitive industry...

By Boris Dzhingarov, Issued by Monetary Library 6 May 2016

Lacklustre sales staff cost SA retailers dearly
Lacklustre sales staff cost SA retailers dearly

The indifferent attitude of South African retail sales staff when interacting with customers is not only costing retailers valuable sales but, in some cases, even delivering customers right into the hands of competitors...

By Sandra Steenkamp 14 Apr 2016

Leanne Freeman
The in-store experience: Still the most powerful differentiator in the competitive retail space

These days, in a tough economic climate where competitors fight for control of consumers' hard-earned rands, the retail environment has to work that much harder to keep its customers, and keep them happy...

By Leanne Freeman, Issued by BMi Research 25 Nov 2015

Gareth Pearson
Market research: more than just a once-off investment

So, you've launched a new product or opened a new business unit or even started a whole new company from scratch, and did all your homework in the way of market research beforehand?...

By Gareth Pearson, Issued by BMi Research 24 Nov 2015

Research is the key to recession-proof business strategies
Research is the key to recession-proof business strategies

It's an all too familiar scenario: the squeeze is on, budgets are being slashed and market research is first in the firing line. But an economic slowdown is the worst time to cut back on research, especially for manufacturers that should be using this valuable tool to inform recession-proof product and pricing strategies...

By Shaneev Boodoo 10 Nov 2015

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