Retail Trends 2018

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UK retail loyalty programmes suffer from a lack of differentiation
UK retail loyalty programmes suffer from a lack of differentiation

The Retail Loyalty Programmes in the UK 2018 survey has found that UK retail loyalty programme operators are struggling to bring fresh ideas to the programme benefit mix...

3 days ago

H&M and Woolworths score top marks in customer centricity rankings
H&M and Woolworths score top marks in customer centricity rankings

With economic conditions in South Africa likely to remain weak, the apparel retail industry growth forecast for 2018 is muted...

19 Feb 2018

ANC change to boost retailers
ANC change to boost retailers

The outlook for consumer goods companies appears upbeat as a changing political landscape provides some impetus to a stuttering economy...

By Michelle Gumede 16 Feb 2018

South Africans are sentimental spenders - Mastercard Love Index
South Africans are sentimental spenders - Mastercard Love Index

South Africans continue to say "I love you" by investing in experiences over material goods, as new data shows sentimental spending has increased by 50% since 2015...

13 Feb 2018

Capetonians not too clued up about food and nutrition labels
Capetonians not too clued up about food and nutrition labels

Consumers in Cape Town have poor knowledge about food and nutrition labels, and nutrition information on food labels does not have a major influence on what they buy...

8 Feb 2018

Five consumer spending trends to watch out for in 2018
Five consumer spending trends to watch out for in 2018

South African retailers and manufacturers face a significant shift in how consumers behave over the next few years, as economic conditions tighten, consumer confidence falls and internet shopping takes off...

By Rachel Thompson, Issued by GfK South Africa 7 Feb 2018

Footwear and children's wear to remain key growth drivers in apparel market
Footwear and children's wear to remain key growth drivers in apparel market

Apparel and footwear industry performance in 2017 has seen value sales grow by 4% with sportswear the most dynamic growth area, closely followed by children's wear...

7 Feb 2018

Africa's consumer goods and retail sectors driven by expanding middle class, tech development
Africa's consumer goods and retail sectors driven by expanding middle class, tech development

In Africa and the Middle East, the value of mergers and acquisitions transactions is expected to rise to $6.4 billion in 2018 and will continue to rise in 2019, to $6.6 billion...

1 Feb 2018

Retailer spend on AI to reach $7.3bn by 2022
Retailer spend on AI to reach $7.3bn by 2022

As retailers target new avenues to increase personalisation of the customer experience, global retailer spending on AI is predicted to reach $7.3 billion per annum by 2022...

1 Feb 2018

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

Kimberly-Clark to shed 5,000 jobs as fertility dips
Kimberly-Clark to shed 5,000 jobs as fertility dips

Kimberly-Clark (think Huggies and Kleenex) is expecting to cut an estimated 5,000 jobs - approximately 12% of its workforce - and to get rid of some manufacturing plants...

By Ammaar Sukhadia 26 Jan 2018

Bulk of retailers brace to transform customer experience through IoT
Bulk of retailers brace to transform customer experience through IoT

By 2021, smart technologies will provide shoppers with new levels of personalisation, speed and convenience...

23 Jan 2018

Image credit: bruce mars via
Top ten global consumer trends

The market research company, Euromonitor International revealed the top 10 global consumer trends for 2018...

23 Jan 2018

Consumer confidence holds steady in West Africa
Consumer confidence holds steady in West Africa

The release of Nielsen's latest Consumer Confidence Index figures for Quarter 3, 2017 has been marked by small increases and a relatively stable performance in both Ghana and Nigeria...

Issued by Nielsen 19 Jan 2018

Microwave ovens are cooking the environment: study
Microwave ovens are cooking the environment: study

Small electrical appliances such as microwave ovens, kettles and hair dryers harm the environment in a dozen different ways...

19 Jan 2018

Cross-border retail in the digital age
Cross-border retail in the digital age

E-commerce has changed the way the world conducts business, and the rise in technology has made it easier to interact with customers quickly and across borders...

17 Jan 2018

Slight uptake in South African consumer confidence
Slight uptake in South African consumer confidence

The latest Nielsen South African Consumer Confidence Index (CCI) for Q3, 2017 reflects a five-point increase from the previous quarter to 83 points, the highest level since Quarter 3, 2016...

Issued by Nielsen 16 Jan 2018

Untrustworthy memories make it hard to shop ethically
Untrustworthy memories make it hard to shop ethically

Imagine a shopper, Sarah, who is concerned about child labour and knows about groups like the Fair Wear Foundation that certify which brands sell ethically produced clothing...

By Rebecca Walker Reczek, Daniel Zane and Julie Irwin 16 Jan 2018

#BizTrends2018: Is franchising future-proof?
#BizTrends2018: Is franchising future-proof?

Modern-day franchising has been with us since the mid-1950s when it made its presence felt in the USA. Subsequently, expansion was swift and within a few short years, the concept had conquered the world.

By Tony Da Fonseca 9 Jan 2018

More businesses are trying mobile apps to lure and keep consumers
More businesses are trying mobile apps to lure and keep consumers

Intense retail competition has led old standbys, such as Sears, to close dozens of stores. Walmart is venturing online more. And Amazon is expanding offline...

By Venkatesh Shankar and Unnati Narang 4 Jan 2018

Barriers to finance a hindrance for retail SMMEs
Barriers to finance a hindrance for retail SMMEs

Small, medium and micro enterprises (SMMEs) contribute significantly to South Africa's GDP (estimated between 30% and 57%), and provide employment to between 61% and 80% of the country's workforce...

4 Jan 2018

What makes us sign up to subscription boxes?
What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

'Living the brand' vital for positive retail performance
'Living the brand' vital for positive retail performance

A recent study on the role played by brand orientation in the South African retail environment found that a high degree of BO positively influences retailers' success...

29 Dec 2017

Fruit juice, iced tea and bottled water grow in volume and value
Fruit juice, iced tea and bottled water grow in volume and value

South Africa's bottled water and iced tea categories grew in both volume and value in 2016, and RTD fruit juice also displayed positive volume growth...

28 Dec 2017

BMi Research wine report released
BMi Research wine report released

The wine report recently released by BMi Research revealed that the wine category saw only a limited growth in volume during 2016...

18 Dec 2017

#BestofBiz 2017: Retail
#BestofBiz 2017: Retail

We've compiled our annual #BestofBiz 2017 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views...

15 Dec 2017

Retail sales far lower in October than analysts expected
Retail sales far lower in October than analysts expected

The retail sector did not do as well as expected in October but still signalled stronger economic growth at the start of the fourth quarter...

By Sunita Menon 14 Dec 2017

Cash payments still rule informal trade
Cash payments still rule informal trade

According to Mastercard research, around 96% of transactions are still conducted in cash among South Africa's 1.5 million informal enterprises...

14 Dec 2017

#ATFexpo17: Challenges and opportunities facing SA's clothing retailers
#ATFexpo17: Challenges and opportunities facing SA's clothing retailers

While the demise of physical retail abroad is sure to cast a shadow on the plans of local counterparts, Brett Kaplan believes the long-term outlook for local apparel retail is a good news story...

By Lauren Hartzenberg 13 Dec 2017

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