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Enhancing cross-channel communication in financial services
Enhancing cross-channel communication in financial services

Financial institutions, like any other businesses, have customers whose preferences have shifted to digital channels...

By Wynand Smit 16 Oct 2017

Integrated payments - the new holy grail for retailers
Integrated payments - the new holy grail for retailers

Over the past 20 years, disruptive digital companies have upended consumers' expectations of the shopping and payments experience...

By Victor de Kock 28 Sep 2017

Experiences are the new black
Experiences are the new black

It is no longer chic to be chic and wealth is not displayed anymore. Consumers are no longer buying goods; instead they are spending on experiences...

By Danette Breitenbach 22 Sep 2017

Consumer spending leads economic recovery
Consumer spending leads economic recovery

The recent launch of the Mastercard SpendingPulse Report is a first for South Africa. The Report is an early indicator of consumer spending trends...

By Danette Breitenbach 21 Sep 2017

#PricecheckAwards: Travelstart named E-commerce Service of the Year
#PricecheckAwards: Travelstart named E-commerce Service of the Year

Travelstart was the overall winner of the PriceCheck Tech & E-commerce Awards 2017, claiming the title of E-commerce Service of the Year...

By Lauren Hartzenberg 15 Sep 2017

Whoppercoin: Burger King launches its own cryptocurrency
Whoppercoin: Burger King launches its own cryptocurrency

Ever wanted to eat fast food and invest in cryptocurrency at one place? No? What's wrong with you? Anyway, Burger King has announced the formation of a new cryptocurrency...

By Hadlee Simons 30 Aug 2017

#StartupStory: Howler
#StartupStory: Howler

Howler is the consolidation of three events and entertainment platforms that event organisers can use to optimise the planning, promotion, and management of their events...

By Ilse van den Berg 4 Aug 2017

The convergence of credit card and cash in Africa
The convergence of credit card and cash in Africa

According to a recent study conducted by Mastercard, over 50% of the South African population still transact using cash on a daily basis...

By Simeon Tassev 1 Aug 2017

SA payments startup Yoco to expand across Africa
SA payments startup Yoco to expand across Africa

South African payments startup Yoco is to launch in test markets in East and West Africa by the end of next year on the back of strong growth at home...

By Tom Jackson 31 Jul 2017

#StartupStory: Flexpay
#StartupStory: Flexpay

In the #StartupStory spotlight this week is Flexpay: a product created in response to the high demand in the market for purchasing goods via piecemeal payments...

By Ilse van den Berg 19 Jun 2017

Egyptian online grocery startup GoodsMart raises $750k
Egyptian online grocery startup GoodsMart raises $750k

Egyptian online grocery service GoodsMart has raised $750,000 in funding from Algebra Ventures, which will go towards growing its operational capacity...

By Tom Jackson 3 May 2017

Andrew Torre, Visa president for sub-Saharan Africa. Source:
How Africa's mobile revolution is reaching the unbanked

The continent's mobile banking revolution is only just beginning, and although payment systems are becoming more seamless, cash is still king in Africa...

By Nicci Botha 20 Mar 2017

The race for the payments space
The race for the payments space

Long the bastion of institutionalism and trust, and therefore fairly resilient to disruption, banks are now in a war of adapt or die...

By Nicci Botha 17 Mar 2017

Yoco's CEO Katlego Maphai
Yoco raises funding for expansion

South African fintech startup Yoco, which allows small businesses to accept card payments, has raised an undisclosed amount of funding...

By Tom Jackson 3 Mar 2017

Peach Payments, Callpay launch EFT payment system for SA e-commerce
Peach Payments, Callpay launch EFT payment system for SA e-commerce

South African mobile payments startup Peach Payments has partnered secure payments solution Callpay to provide automated electronic fund transfers...

By Tom Jackson 1 Mar 2017

Starbucks SA launches rewards programme
Starbucks SA launches rewards programme

Starbucks South Africa launched its localised version of the global rewards programme, Starbucks Rewards at the Rosebank store...

By Jessica Tennant 1 Feb 2017

Why financial benchmarking in franchising is essential
Why financial benchmarking in franchising is essential

Financial benchmarking runs a financial analysis and compares the findings to other franchises in order to assess the competitiveness, productivity and efficiency...

By Eric Parker 1 Feb 2017

(c) Vyacheslav Volkov -
#BizTrends2017: Emerging trends in merchant payments

I recently met with Catharina Eklof and Victor de Koc from Mastercard to discuss some of the emerging trends in merchant payments...

By Jessica Tennant 27 Jan 2017

(c) Aaron Amat -
Are consumers checking out of traditional retail?

Poor performance over the festive season suggests shoppers are spending elsewhere...

By Julia Ahlfeldt 26 Jan 2017

#BizTrends2017: Local franchise trends for 2017
#BizTrends2017: Local franchise trends for 2017

South Africa's economy is under significant pressure and does not promise a great deal of progress for business or consumers – with the International Monetary Fund (IMF) predicting only 0.8% growth...

By Dumisani Bengu 11 Jan 2017

Retail sales growth expected to underperform economic growth
Retail sales growth expected to underperform economic growth

This year could prove to be a tough year for retailers, with real retail sales growth expected to underperform economic growth...

By John Loos 5 Jan 2017

(c) bram janssens -
Pop-up and prosper

With retail space becoming ever more expensive and the viability of long-term tenancy no longer what it was, the traditional shopping environment is undergoing a huge shift as retailers look to capitalise on the growing popularity of pop-up shops...

By Morné Stoltz 12 Dec 2016

(c) rawpixel -
A checklist for your annual December holiday shutdown

If you're the owner or manager of a small-to-medium business outside the retail and hospitality industries, you're probably looking forward to the annual break...

By Anton van Heerden 2 Dec 2016

Picture:
Finding solutions to the growing chargeback challenge

Increasing sophistication in card fraud is reason for concern. Not only for banks, but most especially for online merchants, who are at risk of losing their ability to trade should they be implicated in repeat fraud attempts and excessive customer disputes...

By Kyle Rozendo 25 Nov 2016

(c) cunaplus -
Mobile payment security for a globetrotting generation

Thanks to advances in technology, the travel experience - compared to only a few years ago - is faster, simpler and more convenient. We book airline tickets, hotel stays, and call an Uber quickly and easily with a simple click on websites or in apps, paying with credit or debit cards. And, once on the road, we use our mobiles to check-in, access boarding passes, and receive updates on any changes to our plans...

By Ajay Bhalla 9 Nov 2016

Retailers need to accept that omni-channel buying is growing rapidly
Retailers need to accept that omni-channel buying is growing rapidly

Today's customers hop from researching products on their smartphones to viewing them in-store to ordering online without missing a beat. Technology today touches nearly every aspect of consumers' buying decisions, from researching which product to buy to paying for it...

By Victor de Kock 20 Oct 2016

#InnovationMonth: wiGroup CEO attends Endeavor International Selection Panel as winner of FNB Business Innovation Awards 2016
#InnovationMonth: wiGroup CEO attends Endeavor International Selection Panel as winner of FNB Business Innovation Awards 2016

As overall winner of the FNB Business Innovation Awards for 2016, Bevan Ducasse, founder and CEO of wiGroup, was sponsored a trip to the Endeavor International Selection Panel in Boston earlier this month...

By Jessica Tennant 30 Sep 2016

Weighing up online payment options
Weighing up online payment options

When it comes to setting up an e-commerce offering, payment options are often the last thing business owners consider and, unfortunately, this is where the real challenges can creep in...

By Kyle Rozendo 12 Sep 2016

Images all courtesy of Design Partnership & ABSA.
ABSA, by Design Partnership

If you have ventured to the brand new Mall of Africa you may have seen the new ABSA bank branch. Creating a stir with the images and video that are doing the rounds on social media, it's an ongoing project by Design Partnership...

By Dave Nemeth 7 Jun 2016

Mario Shiliashki
#CommerceMonth: PayU's newly appointed CEO plans to build on local opportunities

"There's a massive opportunity in front of us," says Mario Shiliashki, who recently joined Naspers-owned PayU as CEO of its EMEA business...

By Jessica Tennant 15 Apr 2016

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