GLOBAL

New research reveals traditional retailers intensify focus on omnichannel approach

A new study finds that traditional 'bricks and mortar' retailers are seeking to buttress their ailing offline-store activities with the development of integrated online engagement channels...

10 Apr 2018

SOUTH AFRICA

#DesignIndaba2018: The next generation of fashion is biology

New York-based Fashion Institute of Technology graduate and biomaterials research company AlgiKnit co-founder and COO Aleksandra Gosiewski gave a thought-provoking presentation at Design Indaba on Wednesday on why they, at AlgiKnit, believe that biology is the future of fashion and their revolutionary work in their search for a sustainable product...

By Jessica Tennant 23 Feb 2018

UNITED STATES

Untrustworthy memories make it hard to shop ethically

Imagine a shopper, Sarah, who is concerned about child labour and knows about groups like the Fair Wear Foundation that certify which brands sell ethically produced clothing...

By Rebecca Walker Reczek, Daniel Zane and Julie Irwin 16 Jan 2018

SOUTH AFRICA

New research suggests organisations should embrace new messaging culture

Surge in consumers' use of messaging and social media is transforming their expectations of service, says new BT and Cisco research...

6 Dec 2017

UNITED STATES

Report reveals customer aftermarket is afterthought for manufacturers

A new report reveals discrepancies in how manufacturers and retailers view and approach post-purchase revenue, profit and relationship-building opportunities in the aftermarket service sector...

12 Oct 2017

SOUTH AFRICA

Could 'buy online pickup in store' uplift brick-and-mortar retail?

The third annual JDA Consumer Survey reveals that about 54% of respondents prefer to shop in-store to other channels...

26 Jul 2017

SOUTH AFRICA

Shoppers desire degree of control over retail technology

Consumers are most willing to engage brands with new technology if they feel that they are in control of their experience...

3 Apr 2017

SOUTH AFRICA

Understanding today's omnishopper

It's been a long time since the general store was the go-to place for consumers to pick up everything they needed from week to week...

30 Mar 2017

SOUTH AFRICA

Uganda and Botswana have highest rates of female entrepreneurship

Mastercard has released the results of its inaugural Index of Women Entrepreneurs...

8 Mar 2017

UNITED STATES

Luxury brands struggle to attract Internet generation

SAN FRANCISCO - Seducing hyper-connected "Millennials" poses an increasing challenge for luxury brands, which find their markets slowing as young, sceptical consumers force them to rethink strategies...

31 May 2016

UNITED STATES

Soft drinks industry faces headwinds of increasing, shifting health concerns

CHICAGO - According to Euromonitor International's hot and soft drinks industry research, released yesterday, the global hot drinks industry performed well, achieving slight improvement over growth in 2014...

21 Jan 2016

UNITED STATES

From start-ups to Apple: Why everyone needs market research

The two most famous stories about market research are used as arguments against it...

By Rob Granader, via Ashlan Bonnell 2 Apr 2015

UNITED STATES

The eight criteria that distinguish B2B markets from B2C markets

WASHINGTON DC, US: The B2B market is different in fundamental ways from the B2C sector. This article discusses the eight key criteria that distinguish B2B markets with implications that directly affect market research...

By Priority Metrics Group, via Ashlan Bonnell 28 Mar 2015

UNITED STATES

Americans eye ways to skirt online snooping: survey

WASHINGTON DC, US: Americans have been stepping up efforts to keep their data private since the revelations about vast US government surveillance programmes, a survey showed on Monday...

20 Mar 2015

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