Subscribe to industry newsletters

Gen X: How to get the generation right (part 3)

Based on Viacom's extensive research on Generation X, how should brands, advertisers, marketers and media companies alike re-evaluate the way they represent this group of consumers?

By Jessica Tennant 3 days ago

Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)

While the world was focusing on Millennials and Baby Boomers, Gen X were quietly reinventing what it means to be an adult today...

By Jessica Tennant 23 May 2017

Get ready for the AI startup retail CX revolution

Virtual chatbots are becoming commonplace in the B2B marketing sector as well as for general online consumer shopping. Here's what else to expect from the AI retail startup boom...

By Leigh Andrews 18 May 2017

Is cold calling dead?

I have been asked to give my feedback on whether or not cold calling is dead and my answer is quite simply, NO...

By Dave Nemeth 16 May 2017

The spirit of 'can do': A one-size service does not fit all businesses

The service industry should not be about selling the most expensive products or pushing as many ‘up-sell' add-ons as possible upon a hapless client without regard for the actual results the client may be seeking...

Issued by AMcomms 12 May 2017

Effective ways South African businesses can understand their customers better

Whether you're a startup owner or a seasoned business professional, it's vital to have a deep insight into the people and the businesses that buy your products or services...

By Boris Dzhingarov, Issued by Monetary Library 10 May 2017

A new eye for 4i

Previously 4i Mobile, 4i has unveiled its new approach, brand, and strategy, as a mobile-first, full-service development collaborative...

Issued by 4i 9 May 2017

How brands that disguise their origins do damage to their bottom line

Many brands, particularly those from countries associated with poor production quality, attempt to disguise their origins. Some even attempt to deliberately associate their brand...

By Paurav Shukla 9 May 2017

Customers likely to share positive experiences as much as bad experiences

Research done by Yonder Digital Group found that UK consumers are as likely to share a good experience as a bad one...

4 May 2017

Finally get ROI from customer engagement by designing unforgettable brand experiences

Join South Africa's leading customer experience experts for a thought provoking, interactive, experiential two-day boot camp aimed at designing experiences that make your customers keep on wanting to come back for more...

Issued by BrandLove 4 May 2017

Need for native speakers to create multilingual chatbots

As chatbots, cognitive technologies, and natural language understanding (NLU) take centre stage, having a workforce that can write these in the applicable language is essential...

4 May 2017

Airline PR disasters and the lessons you can learn

In light of the recent news reports on bad customer service on airlines, Aki Kalliatakis from Leadership LaunchPad shares a number of ariline PR disasters and some lessons you can learn from them...

By Aki Kalliatakis 3 May 2017

Skyfii rolls out its SaaS platform to 500 Woolworths' stores

The Australian data analytics and marketing services company Skyfii has signed a Master Services Agreement (MSA) with the Woolworths Group and has already rolled out its ‘IO' Software as a Service (SaaS) platform subscription data analytics services to 126 stores...

2 May 2017

Show more


#OneShow2017: Reflections with Xolisa Dyeshana

I chatted to SA's own Xolisa Dyeshana, CCO at Joe Public and member of the One Club's international board of directors, post-Creative Week for his One Show reflections.

By Leigh Andrews 1 day ago

Inma selects new office bearers, includes South African Sandy Naudé

The International News Media Association (Inma), a global community of market-leading news media companies, has selected the new board members and officers for 2017/18.

1 day ago

International media groups to discuss fighting fake news

The World Association of Newspapers and News Publishers (Wan-Ifra) and The Straits Times will hold a two-day conference on fighting fake news on 19-20 June 2017 at the Singapore Management University. Minister for Home Affairs and Minister for Law, K Shanmugam, will deliver the opening address.

2 days ago

South Africa wins at Inma Global Media Awards

The International News Media Association (Inma) presented 40 first-place winners with awards in the annual Global Media Awards in New York, this week. Norway's Aftenposten took home the competition's top prize, ‘Best in Show' award.

2 days ago

#NewCampaign: F*ck like a Finn

Finland is the best country for love-making, stated in this campaign video that has gained a million organic views in Finland alone.

3 days ago

Show more

Latest jobs

Digital Administrator - Marketing Division
Cape Town
Digital Servicing Consultant
Key Accounts Manager
Cape TownTime Personnel
Account Manager/Client Relationship Manager
Cape TownInce (Pty) Ltd
Account Manager
Cape TownArc South Africa
Lead Developer
JohannesburgRaidar & Innoviate
Marketing Tenders Team Leader
Cape TownRecruit Digital
Membership Consultant
JohannesburgProudly South African
Senior Membership Intern
JohannesburgProudly South African
Customer Service Agent
JohannesburgPenguin Random House S.A.
Fundraising - Donor Loyalty/Retention Manager
JohannesburgDoctors Without Borders (MSF) SA
Fundraising - Donor Development Coordinator
JohannesburgDoctors Without Borders (MSF) SA
Account Manager - Technical Products
JohannesburgKeynote Communications
System Support Administrator
Cape TownCustomer Care Solutions
Junior Customer Support
Cape TownRecruit Digital
Customer Service Consultant
Internal Sales Consultant
Cape Town
WordPress/Retentions Manager
BI/Analysis Manager
Cape TownRecruit Digital
Client Services Account Manager - Production

More jobs >