Subscribe to industry newsletters

Biz Takeout's

Episode 158: The BookMarks Awards 2016 advice and hospitality industry marketing.

Date: 26 Nov 2015
Get the Flash Player to play this.
Leveraging big data for better business decisions in marketing

Big data and the benefits it can deliver for business...

By Gary Allemann 5 Nov 2015 13:00

Consumers' loyalty tempered by brand experience

In its latest Iconic Brands research survey, Ask Afrika has identified four types of loyalists and anti-loyalists that display varying behavioural patterns when it comes to brand loyalty...

3 Nov 2015 09:51

Creating a better online experience for consumers

South Africans are embracing disruptive technology at a rapid rate, particularly in relation to business, innovation and technology, but the industry is not tracking against the rest of the world in this area...

3 Nov 2015 14:25

Four steps to dealing with academic call centres at crunch time

Without doubt, South Africa's academic institutions are following the global trend toward digitisation - and as such are becoming increasingly sophisticated and streamlined in their offering...

By Bruce von Maltitz 29 Oct 2015 14:29

Investing in company culture to drive customer experience

The term 'company culture' is often used by management gurus who stress that without an idealised version of this ephemeral term, a company is rudderless and doomed to flounder on the competitive shores of today's fast paced business environment...

Issued by Interact RDT 21 Oct 2015 11:00

Experience, not price drives consumers' preferences in Africa

According to Professor Adré Schreuder, CEO of Consulta, customer experience has surpassed price as major purchasing driver in Africa...

20 Oct 2015 08:47

ReMe: building loyalty via customers' phones

ReMe, an innovative smartphone application launching in South Africa in October is set to empower small to medium-sized enterprises...

15 Oct 2015 10:28

The importance of customer experience in the digital age

User experience (UX) has become a "buzz word" in digital marketing in the last few years, and it's not just stirring up interest, it is changing the way that digital solutions are being created. Having an understanding of what UX is at its core will help us unpack the topic a little easier...

Issued by Interact RDT 14 Oct 2015 11:18

For long-term loyalty, connect with your customers through unexpected moments of delight

Loyalty programmes have gained popularity over the past few years and it's becoming increasingly difficult for brands to differentiate themselves...

By Ros Siddle 14 Oct 2015 12:34

The first CX Day Johannesburg

Customer Experience "passionata" and professionals gathered on 6 October to show-and-tell and share their stories. Like a Harley Davidson community of bikers on a breakfast run they strutted their stuff...

Issued by Global CX Day 13 Oct 2015 12:54

Social media transforms SA businesses

At the ITWeb Social Business Summit 2015 next week, join social media expert and Forbes Top 50 Social Media Influencer Neal Schaffer, and other industry experts for insightful conversations and engaging roundtable discussions on social being an integral part of business...

Issued by ITWeb 12 Oct 2015 10:13

Stay nimble and make loyalty trends happen

It's time to move from looking at new trends to really putting them into action to meet your customers' expectations in real-time...

By Ros Siddle 8 Oct 2015 13:40

South African consumers diminishing in brand loyalty

Consumer loyalty in South Africa is still declining, largely because we consume the brands we are loyal to but less frequently...

7 Oct 2015 14:39

Show more

Latest jobs

German Speaking Client Liaison Consultant
Cape Town
Digital Group Account Director
Cape TownSuite Talent
Account Manager
Digital Account Manager
DurbanSuite Talent
Marketing and Communications Manager
Cape TownSuite Talent
Account Manager
Cape TownMedia24
Account Manager
Cape TownWOW
Mid-Level Developer
Cape TownIvy Farrell Recruitment
Account Manager
Client Service Consultant/Sales and Support
Cape TownSleeping-OUT
Account Executive - Advertising
DurbanAd Talent
Client Support Consultant - Internship
Cape TownNewsclip Media Monitoring
Client Research and Support Lead
JohannesburgInfotools SA
Account Director
DurbanWorldwide Positions (Pty) Ltd
Senior Business Development Manager
JohannesburgAd Talent
JohannesburgGroupM South Africa (Pty) Ltd
CRM Consultant
Cape TownMPRTC Recruitment
Key Account Manager/Director
JohannesburgAd Talent
Senior Marketing Coordinator CRM Specialist
Cape Town
Senior Marketing Coordinator CRM Specialist
Cape Town

More jobs >