Pillar 3 - Customer Experience Mastery
Pillar 3 - Customer Experience Mastery

Obsess over the customer in everything you do.

By Charles Bennett, Issued by The Focus Group 21 Jan 2016 10:57

Customer Experience World - Johannesburg 2016
Customer Experience World - Johannesburg 2016

Customer Experience World is different. Because we need to be different. Customer experience can offer more to the corporate than anything else out there but at the moment virtually nobody is doing anything like as much as they should be.

Issued by The Focus Group 13 Jan 2016 11:56