The art of pretence: marketing in tough times
The art of pretence: marketing in tough times

They say there's no sentiment in business but in fact it's sentiment that drives everything in business...

Issued by Gawk 21 Jul 2016

How to show the value of customer experience
How to show the value of customer experience

Before you commit to changes to your customer experience, you first need to know - within a narrow margin of error - just how much financial benefit there is to gain...

Issued by Interact RDT 20 Jul 2016

#CX: The new business frontier
#CX: The new business frontier

Why customer experience? Why now? Because we have entered an age when focusing on customers is more important than any other strategic imperative...

Issued by Effective Intelligence 12 Jul 2016

Boris Dzhingarov
Learning to engage your clients more effectively

With all the technology available to businesses and individuals these days, it's even easier to engage your clients. You just need to have the motivation to get on your tech and do it...

By Boris Dzhingarov, Issued by Monetary Library 23 Jun 2016