How to use customer feedback to create actionable change
How to use customer feedback to create actionable change

As customer experience grows as the key differentiator between businesses offering the same services or products, brands need to be listening to their customers...

Issued by Interact RDT 3 Jul 2018

Smiley face feedback terminals for instant customer response
Smiley face feedback terminals for instant customer response

Improve your performance and business by measuring your customers and employees happiness through feedback pads with smiley face icons...

Issued by Surveway 7 Jun 2018

AfriGIS partners with insurance companies helping them to be customer centric
AfriGIS partners with insurance companies helping them to be customer centric

AfriGIS assists to improve customer experience, provide proactive customer service, help customers minimise claims, process customer claims quickly and efficiently, save time and money...

Issued by AfriGIS 7 Jun 2018

Excellent customer service not an option, but a must-have!
Excellent customer service not an option, but a must-have!

In order to provide excellent customer experience and service; accurate, up-to-date, and quality customer/client data is the key...

Issued by AfriGIS 6 Jun 2018

Four ways technology delivers a personalised retail customer experience
Four ways technology delivers a personalised retail customer experience

Across the competitive landscape of the retail industry, we are starting to see a massive trend as retailers adopt more technological practices in order to enhance their customer experience...

Issued by Interact RDT 6 Jun 2018