The spirit of 'can do': A one-size service does not fit all businesses
The spirit of 'can do': A one-size service does not fit all businesses

The service industry should not be about selling the most expensive products or pushing as many ‘up-sell' add-ons as possible upon a hapless client without regard for the actual results the client may be seeking...

Issued by AMcomms 12 May 2017

Effective ways South African businesses can understand their customers better
Effective ways South African businesses can understand their customers better

Whether you're a startup owner or a seasoned business professional, it's vital to have a deep insight into the people and the businesses that buy your products or services...

By Boris Dzhingarov, Issued by Monetary Library 10 May 2017

A new eye for 4i
A new eye for 4i

Previously 4i Mobile, 4i has unveiled its new approach, brand, and strategy, as a mobile-first, full-service development collaborative...

Issued by 4i 9 May 2017

Finally get ROI from customer engagement by designing unforgettable brand experiences
Finally get ROI from customer engagement by designing unforgettable brand experiences

Join South Africa's leading customer experience experts for a thought provoking, interactive, experiential two-day boot camp aimed at designing experiences that make your customers keep on wanting to come back for more...

Issued by BrandLove 4 May 2017

Using loyalty programmes as a customer centricity aid
Using loyalty programmes as a customer centricity aid

Loyalty programmes have become a commodity to the extent that some form of a rewards programme has almost become a business-as-usual engagement between customers and their brands...

By Philip Stander, Issued by Communikay 12 Apr 2017