Serve your customers better with smart addresses - AfriGIS
Serve your customers better with smart addresses

Smart (geomapped) addresses solves data quality problems and takes you a long way towards KYC (Know Your Customer)...

Issued by AfriGIS 11 hours ago

The what, why and how of mapping the customer journey - Interact RDT
The what, why and how of mapping the customer journey

Digital marketers have long been savvy to the fact that storytelling is the key to greater customer engagement. But stories also give companies more detailed ways to understand said engagement...

Issued by Interact RDT 20 Apr 2016

I hate speaking to your call centre!
I hate speaking to your call centre!

How many times have you said this or heard someone say it? In this post I would like to explore the reasons why these interactions are so dreaded...

By Chantel Botha, Issued by BrandLove 15 Apr 2016

Ebook: The Importance of Customer Experience in The 2016 Economy - Interact RDT
Ebook: The Importance of Customer Experience in The 2016 Economy

With the current state of the economy, it is likely that companies are going to have their budgets cut and that consumers are going to become increasingly more conscious of where they spend their money...

Issued by Interact RDT 12 Apr 2016

Tips on customer support to keep your clients satisfied and loyal
Tips on customer support to keep your clients satisfied and loyal

Customer support policy is a very important part of any company selling products or services. But still many companies neglect this aspect or don't pay sufficient attention to it...

By Kristina Azarenko, Issued by DreamTechie 23 Mar 2016