| 27 Jun 2011 |
| Retail | South Africa |
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Retail, Associations, Banking & Finance, Brand news, Clothing & Textiles, Cold chain, Commercial property, CRM, CSI, Distribution, e-Commerce, Exhibitions & Events, FMCG, Franchising, Green sustainability, Health & Safety, Hospitality, Import/Export, Informal retailing, Instore, Logistics, Manufacturing, Merchandising, Packaging, Refrigeration, Regulatory, Research, Retail marketing, Retail services, Retail trends, Retailers, Security, Shipping & Transport, Shopfitting, Supply chain, Technology, Training
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Top stories
Associations
 Both the University of Cape Town and Rhodes University have become affiliate members of the Internet Service Providers Association (ISPA), reflecting a growing recognition on the part of universities that they are now acting as Internet Service Providers (ISPs). Read more >>
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Banking & Finance
The Consumer Price Index (CPI) in May rose above market expectation to 4.6%, Statistics South Africa (Stats SA) said on Wednesday. Read more >>
 The Advertising Standard Authority (ASA) has ruled that Capitec should immediately withdraw assertions that it has the lowest bank charges, which FNB welcomes, as it had earlier this year lodged a complaint with the advertising body that Capitec's claim that one of its banking products had the lowest bank charges was misleading. Read more >>
Brand news
 [Nthambeleni Gabara] The protracted fight to own the exclusive rights of the name Bafana Bafana between the South African Football Association (Safa) and Stanton Woodrush is finally over. Read more >>
 The Fairtrade-accredited range of Place in the Sun wines are produced from grapes sourced from Cape vineyards that have been certified by FLO-CERT under the Fair Label Organisation (FLO) Standards that forms part of Fairtrade. Read more >>
 Many mothers feed their babies soft pap and mashed vegetables and often add soup mixes or off-the shelf gravies to enhance their flavour. However, these mixes are typically designed for adults and contain more salt and spice than a baby should have and little in the way of nutritional value. Read more >>
 From a team of 56 hopefuls, Cape Town now stands alongside two other world cities, Dublin and Bilbao, in the race to earn the World Design Capital 2014 title, which will be announced on 26 October 2011. Read more >>
Mitsubishi Electric Europe, a division of Mitsubishi Electric Corporation, a Japanese industrial group with €26.6 billion in annual sales, has acquired a 14.9% stake in Adroit Technologies, a privately owned South African software provider, the two companies revealed on Monday. Read more >>
Commercial property
 Bagatelle - Mall of Mauritius, is the first major offshore development for South African property investment and development company, Atterbury and it has received strong support from retailers wishing to access this unique market. Scheduled to open on 29 September 2011, this 40 000m² island mall is already 85% let. Read more >>
Corporate Social Investment
This morning, Nando's founder Robert Brozin, helped launch "A Journey to Juba", the most recent expedition by adventurer, Kingsley Holgate, to distribute mosquito nets in Africa. Read more >>
CRM
 For small and midsize businesses, anchored by new iPhone, social media and Sage e-marketing integrations, Softline Accpac has announced the release of its Sage CRM v7.1, available for on-premises or hosted deployments in the cloud. Read more >>
 [Kgabo Badimo] Telephonic interactions with customers, suppliers and partners are a key component of business. Recording those interactions has become increasingly important to mitigate risk, comply with legal requirements, support business processes and facilitate performance management, elevating it to a priority rather than a 'nice to have'. Read more >>
 Traditional contact centres are set to be replaced by customer management centres as more organisations focus on expanding contact services beyond telephony and email offerings. According to research results published in Dimension Data's 2011 Global Contact Centre Benchmarking Report released this week, of the 546 contact centres surveyed in 66 countries, 64% are already handling Internet, with 40% managing SMS interactions, and a quarter offering web chat - all via the contact centre. Read more >>
At the Contact Centre World Awards next month in London, individuals from Softline Pastel have been named as finalists in four categories, a record for the company. Read more >>
 HansaWorld, which has coined the phrase 'Integrated Business Platform' or IBP, suggests that this is the second wave of enterprise resource planning (ERP), delivering a level of integration that is opening up new frontiers in business efficiency. Read more >>
Distribution
Exhibitions & Events
 Late last week, the African Access National Business Awards announced that Kumba Iron Ore won the 2011 Top Performing Company of the Year Award at its annual presentation. The awards night was bigger, following expansion to include awards for the country's top stokvel and special recognition for the most impressive growth by SMMEs and larger companies. Read more >>
Spring into new wine at RMB WineXThe ninth annual RMB WineX Cape Town will take place at the CTICC on 8-9 September 2011. The line-up of exhibitors includes last year's Best-Wines-on-Show winners Backsberg, Diemersfontein, Glen Carlou, Springfield and Vrede en Lust. As at all previous festivals, show visitors can have their say by voting for their favourite tastings, meet and mingle with award-winning winemakers, taste their most recent vintages and trophy wines, while updating on the latest wine gadgets and glassware. Go to www.winex.co.za for updates.
 An authentic township and shebeen experience has been added to the 2011 Pick n Pay Knysna Oyster Festival programme. Read more >>
 The annual Bastille Festival will be held this year over the weekend 16-17 July 2011, when locals and visitors will be celebrating the Franschhoek Wine Valley's centuries-old French Huguenot heritage. Read more >>
 The JDA Halala Awards, which recognise the achievements of many public and private projects that contributed to the regeneration of the inner city of Johannesburg, took place on 22 June 2011 at the Bus Factory. Read more >>
 The 2011 Business Opportunities and Franchise Expo (BOFE), sponsored by Standard Bank, takes place from 15-18 September 2011, at the Coca-Cola Dome, Johannesburg. Thebe Exhibitions and Projects has again united with the Eskom Foundation for the second time at this venue. Read more >>
Green sustainability
 Late last week, Pick n Pay was awarded the ESG (Environmental Social Governance) Award as well as the Innovation Through Technology Award at the annual African Access National Business Awards. The retailer also won second place in the Mail & Guardian's annual 'Greening the Future' awards for the most innovative environmental strategy. Read more >>
Hospitality
 According to its sole distributor, HRK, the new point of sale software, FuturePOS exceeds any system currently used in the hospitality industry in South Africa, through its customisable, feature-rich, user-friendly and stable systems. Read more >>
Manufacturing
 A recently held workshop and seminar, ExtruAfrica 2011, organised by the North-West University (NWU) in South Africa looked at extrusion technology, a food and feed processing process ideal to establish small to medium-sized processing plants on farms or in rural areas. Read more >>
Packaging
 Citing evidence that shows notable deficiencies in the industry's latest food labelling system called Nutrition Keys, Yale University's Kelly Brownell, Ph.D., and Emory University's Jeffrey Koplan, M.D., M.P.H., challenge the industry's action in an article published in the 23 June 2011 issue of the New England Journal of Medicine. Read more >>
Regulatory
 The Estate Agency Affairs Board (EAAB) has held its first meeting of the amnesty committee on Monday 20 June 2011 to hear applications from estate agents. None of the applications considered related to persons being rendered disqualified as estate agents through conviction of any offences involving an element of dishonesty or dismissal from a position of trust. Read more >>
 The management committee of the Wireless Application Service Providers Association (WASPA) has ratified Version 11.0 of its code of conduct, bringing it broadly in line with the Consumer Protection Act (CPA). It has also been crafted to align to the overarching principles outlined in the Protection of Personal Information (POPI) Bill. Read more >>
Research
 The index, just released, reveals that consumer confidence is marginally up in 2Q2011 to +11 in 2Q2011, although still lower than last year's levels, and it remained supportive of continued, if perhaps somewhat tempered, consumer spending. Read more >>
Retail marketing
Commenting on the Consumer Protection Act (CPA), PwC looks at marketing practices and the regulation of such practices under the new legislation, covering not only general rules but those applying to direct marketing, negative opinions and promotional competitions. Read more >>
Retailers
 [Zeenat Moorad] ... Or not so odd after all... Who would have thought petroleum and potatoes would make such good business bedfellows, but Chevron SA, through its retail brand Caltex, has seen an increase in fuel volumes of between 8% and 10% after partnering with Freshstop, a member of the Fruit & Veg City group. Read more >>
 CAPE TOWN: Pick n Pay announced on Thursday, 23 June 2011, the opening of its first Mozambican store in Maputo which will extend its African footprint. The company plans to open a further two stores later this year and is seeking more opportunities across the country. Read more >>
Security
 Kaspersky Lab, in partnership with B2B International, a global research agency specialising in business research, has conducted a 'Global IT Security Risks' survey conducted with more than 1300 IT professionals in 11 countries. The survey did not apparently include South Africa, but it is reasonable to assume that many of its findings apply in this country as much as in any of those surveyed. Read more >>
The latest versions of Kaspersky Anti-Virus and Internet Security 2012 for online and offline users, home users and business users is now available from Westcon Security. The systems have a hybrid approach to digital security, real-time protection from the cloud and a superior security database and threat protector to meet most technology security needs. Read more >>
Technology
 The penetration of mobile phones in many African countries is higher than the world average. Data on the number of mobile subscriptions per 100 people show that penetration rates in Algeria, South Africa, Gabon, Tunisia, Mauritius, Botswana, Morocco and Mauritania are all above the world average of 60%. Read more >>
 The new Dell Latitude E6320, E6420 and E6520 notebooks are available immediately from distributors Drive Control Corporation (DCC). Goods are shipped standard with Windows 7 Professional as well as 4GB RAM, the latest Core i processors and between 320GB and 500GB of hard drive space. Read more >>
 Samsung has launched in South Africa its Samsung Dive, an online access portal to address the security issues associated with a mobile lifestyle, for as smartphones become ever increasingly sophisticated, more and more personal information is stored on them and the loss of this phone poses security implications. Read more >>
SYDNEY, AUSTRALIA: Global tobacco giant Philip Morris will launch legal action over Australia's plan to introduce plain cigarette packaging, it said today, warning the damages bill could run to billions of Oz dollars. Read more >>
 [Adam Thomas] LONDON, UK: Despite a major push from UK broadcasters, 3DTV is not expected to be a mainstream success. Read more >>
 RESTON, US: comScore, Inc has announced the launch of Device Essentials, a new service reporting on digital traffic by device, which includes computers and other devices, defined as mobile phones, tablets, music players, e-readers, gaming devices, and other web-enabled devices. Read more >>
 LONDON, UK: Cyber, 'hacker', pirate and terrorist attacks are expected to rise across the global supply chain over the next 20 years and firms should plan now to protect their assets, says a new PwC report. Read more >>
 CINCINNATI, US: New research conducted by Nielsen Catalina Solutions for CBS Corp. shows that consumer packaged goods (CPG) marketers can increase sales with television advertising by identifying and delivering consumers based on the products they purchase at retail. These new insights build and expand on the use of demographics to provide CPG advertisers with a higher return on investment and a level of accountability not possible in the past. Read more >>
 WASHINGTON, US: Rising health care costs, coupled with the current state of the economy, have prompted many consumers across the globe to delay care, alter household spending and worry about their ability to pay for future health care costs according to the 4th annual Deloitte Centre for Health Solutions 2011 Survey of Health Care Consumers. Read more >>
 NEW YORK, US: An innovator thinks about advertising in new ways, is an advocate of breakthrough communications, a champion of international brand-building and best practices, and is clearly a leader for these times and the future. Is there an agency executive you know who meets the criteria? Do you qualify? Read more >>
More International news...
Retail marketing
 The Zünd G3 is the Swiss-army-knife of cutting machines. It can cut a complex maze of shapes through inch-thick material in seconds flat. And it's arrived at the November 1 premises in Johannesburg. Read more >>
Two Minute Puzzle EP launch
 
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 [Henrie Geyser: motoring editor] As long as there are cars there will always be somebody somewhere who will want to make them go faster and look sexier - which is what the Lupini family have been doing for years in South Africa with brands such as Opel, Ford, BMW, VW and Subaru. Read more >>
 Apprentice programme for Scholars during the June/July holidays in its 4th year has resulted in 16 permanent employment positions offered at Hyundai South Africa. Read more >>
More Motoring news...
 [Brian Berkman: contributing editor, travel] When Le Franschhoek Hotel & Spa scored first place in Africa/Middle East in the Food category with a score of 100 and a second score of 100 was achieved in the Design Category, joint first place with two other properties in Africa/ Middle East in the Conde Nast Traveller's Reader's list I wanted to revisit it. Managed by Three Cities Hotels, Le Franschhoek Hotel & Spa was one of the just 19 South African hotels to also be included in the Conde Nast Traveller's Gold List 2011. Read more >>
 Mauritius has upped its game - its golfing game. Paradise greens are calling players across the world. An exclusive, unique playground awaits avid golfers. This event aims to bring together the best of the sporting and the travel worlds for one week (9-15 October 2011) of golfing pleasure. Read more >>
 The flag carriers of the Czech Republic and the United Arab Emirates - Czech Airlines (OK) and Etihad Airways (EY) - have signed a new codeshare agreement. Read more >>
 [Brian Berkman: contributing editor, travel] From the gatehouse to Mont Rochelle Hotel, a winding road takes you through the vineyards and fields for horses. As you climb the mountain you can feel the troubles of the "real world" slowly slip away, as if tugged on by the relaxation forces of gravity. Read more >>
More Travel news...
 [Corné Krige] The past weekend produced another classic weekend of Super Rugby. Firstly, the Blues managed to beat the Waratahs and then a dream of two South African sides featuring in the semi-finals was shattered when the Crusaders hammered the Sharks. I didn't manage to see the game between the Blues and the Waratahs live as it was in work time. I am a bit disappointed in the Waratahs as I thought they might beat the Blues. I did, however, see the Sharks vs Crusaders game and I think the scoreline is not a true reflection of the game. Read more >>
 [Justin Williams] Last Wednesday, 15 June, the Vodacom Funny Festival 2011 whisked us away to a brief vacation into Laughterville. The MC of the event, Alan Committie (South Africa), was an exceptional choice of host. Within the first 10 seconds the audience was already bursting with laughter. Not many comedians can claim that honour, let alone an event's MC. Alan's style of comedy relies heavily on crowd participation, which immediately made everyone in the theatre feel comfortable, which set the mood for a great evening. Read more >>
 [Ruth Cooper] Yay, a new band to write about. Fresh newbies Two Minute Puzzle launched their EP with the help of some heavy-hitter friends, including Machineri, Inge Beckman and Jeremy Loops at Maremoto in Long Street last Saturday, 18 June. Including a mix of folksy rock, sometimes silly lyrics, plucky guitar and pretty harmonies, their EP is splash of some much needed freshness in today's SA music scene. Read more >>
 [Justin Williams] Sinn's Restaurant in Wembley Square, Gardens, has launched it's Winter Specials menu. Being suckers for fine dining at a reasonable price (especially when Sinn's is involved), my partner and I set off on a stormy Thursday night to experience it. Read more >>
 [Justin Williams] Lately I've been wondering about the state of local dubstep and if local producers/DJs are raising the bar in terms of innovation. Well, I can now safely say that after attending the monthly Rubadub event at Mercury, the state of the local dubstep scene is very much alive and kicking. Read more >>
More BizLounge news...
- Double new business win for Saatchi & Saatchi Cape Town - more info
- Toshiba appoints new regional general manager - more info
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- Africa rail 2011 Terrapinn - Johannesburg, 27 June
- Art directors club exhibition Greenside Design Center College of Design - Johannesburg, 27 June
- Winter wonders at Kirstenbosch for the family - Cape Town, 27 June
- Transport Africa awards Terrapinn - Sandton, 29 June
- Facebook for business Adrinalin Concept - Kempton Park, 30 June
- Launch of glamour gloss girls Glamour Gloss Girls - Johannesburg, 2 July
- Screenwriting workshop the writing studio - Johannesburg, 2 July
- Tshidino Ndou and Alos M perform Vhadino Entertainment - Pretoria, 2 July
- Office skills for PAs/secretaries/office staff Institute of Secretarial Studies - Midrand, 5 July
- The aquaculture conference Vantage technolohies in partner with AGRIMAN ISRAE - Nairobi, 7 July
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"The person who does not ask will never get a bargain. (via Dumb.com)" - French Proverb "What really influences consumers to buy or not to buy is the content of your advertising, not its form. (via Inspiremedavid.com)" - David Ogilvy "It's not your salary that makes you rich, it's your spending habits. (via Dumb.com)" - Charles A. Jaffe "The relationship between a manufacturer and his advertising agency is almost as intimate as the relationship between a patient and his doctor. (via Adland.tv)" - David Ogilvy "If you make a habit of buying things you do not need, you will soon be selling things you do. (via Dumb.com)" - Filipino Proverb
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