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Drought cancellations: Are you charging cancellation fees?

It appears that most hoteliers in Cape Town are not planning to charge cancellation fees for reservations that are cancelled due to the drought in the Mother City. Is this really the right decision?

By Theresa Prins 15 Feb 2018

Marc Wachsberger, MD at The Capital Hotels and Apartments
Doing hotels The Capital way

We chat with Marc Wachsberger, MD at The Capital Hotels and Apartments, about hotels, the industry and what the future holds...

By Cari Coetzee 14 Feb 2018

Peter Hayward (owner) and Celia du Preez (production executive), Hayward’s Grand Safaris.
On a Grand Safari with Peter Hayward

What we have proved with tents in the last 27 years is that you definitely don't need bricks and mortar to have an experience...

By Cari Coetzee 12 Feb 2018

An opulent view of the Radisson Blu
An opulent view of the Radisson Blu

The Radisson Blu Hotel Sandton is situated in the heart of Johannesburg city's upscale business district - a prime location which is only minutes away from attractions such as Nelson Mandela Square, Sandton City shopping centre and many restaurants.

By Kim Lawrence 9 Feb 2018

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E-commerce penetration in Kenya ramping up travel

Travellers' resolve and ability to purchase services on the move has increased the reliance on mobile devices, thus giving service providers who invest in easy-to-use apps a rising edge...

By Josephine Wawira 9 Feb 2018

More than an apple a day in Grabouw's tourism future
More than an apple a day in Grabouw's tourism future

Although the fruit industry is the major Grabouw employer, two retirees who have changed focus to the hospitality industry believe that tourism will be the key force for good in the valley.

By Brian Berkman 9 Feb 2018

2018 hospitality IoT trends: Creating a home away from home
2018 hospitality IoT trends: Creating a home away from home

There's a seismic shift happening in the hospitality industry, forcing businesses to take their wireless infrastructure beyond just offering free Wi-Fi, to enabling next-generation guest journeys. Here are the four most important IoT and wireless trends for the coming year...

By Pieter Engelbrecht 8 Feb 2018

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#MeetingsAfrica: Sharing the benefits of tourism

The importance of Meetings Africa in terms of its contribution to the macro-economy of the country cannot be underestimated. "It serves to boost tourism revenue while driving employment."

By Danette Breitenbach 6 Feb 2018

Aye-Aye captain for ship-shape stay in Hout Bay
Aye-Aye captain for ship-shape stay in Hout Bay

With the Sentinel looming large over the bay that is caressed by Chapman's Peak scenic drive, Hout Bay may be unique in its combination of curvaceous beach, working harbour and fish factories, exclusive enclaves and costly homes as well as a large informally housed community.

By Brian Berkman 5 Feb 2018

#BizTrends2018: Top trends for hotel investors in 2018
#BizTrends2018: Top trends for hotel investors in 2018

Today's hotel developers are under constant pressure to 'future-proof' their respective hotel projects. We see this translate into the function and style of hotels under development, as well as those hotels that have recently commenced operations across the continent...

By Michelé de Witt 25 Jan 2018

#BizTrends2018: Three trends travel suppliers should take note of in 2018
#BizTrends2018: Three trends travel suppliers should take note of in 2018

With South Africans having to work even harder for their money, they will likely be a lot more cautious, and deliberate, about what type of travel they will be spending their hard earned money on.

By Olivier Hannaert 23 Jan 2018

#BizTrends2018: Unpredictable travel data? Challenge accepted
#BizTrends2018: Unpredictable travel data? Challenge accepted

Collecting data remains a challenge and turning it into relevant and useful insights is a greater challenge still. We see this as a unique opportunity for the professional travel management company to deliver true value...

By Euan McNeil 19 Jan 2018

#BizTrends2018: Travellers looking for more bang for their travel buck
#BizTrends2018: Travellers looking for more bang for their travel buck

Value and service continue to remain high up on the agenda for South Africans when it comes to both corporate and leisure travel...

By Andrew Stark 18 Jan 2018

#BizTrends2018: Does timeshare deserve its bad rap?
#BizTrends2018: Does timeshare deserve its bad rap?

The term 'timeshare' all too often conjures up images of late-night phone calls and promises of freebies if you can endure the persuasive sales pitch. Despite this poor reputation, timeshare in South Africa has been growing in stature...

By Brent Dickson 17 Jan 2018

#BizTrends2018: Hospitality trends set to dominate 2018
#BizTrends2018: Hospitality trends set to dominate 2018

It's that time of year when businesses examine what's forecast for the next year. As competitors in a growing tourism and hospitality market, we need to be driving the trends rather than reacting as late adopters...

By Avukile Mabombo 17 Jan 2018

What travel marketers need to know about Facebook's News Feed change
What travel marketers need to know about Facebook's News Feed change

In your dual role as travel marketer and Facebook consumer, the news that Facebook is going to 'clean-up' your News Feed will likely be met with a mix of joy and despair...

By Natalia Rosa 16 Jan 2018

Simone Kuhn, Carlson Rezidor Hotel Group's business development manager for Africa and Indian Ocean
#BizTrends2018: Advancing brands by aligning with the mindset of travellers

Carlson Rezidor Hotel Group's business development manager for Africa and Indian Ocean shares four top travel trends the group is aligning with to advance its brands...

By Simone Kuhn 11 Jan 2018

#BizTrends2018: Top hospitality trends 2018
#BizTrends2018: Top hospitality trends 2018

Leon Meyer, general manager at The Westin Cape Town shares his top hospitality trends for 2018...

By Leon Meyer 10 Jan 2018

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Ten steps to create an accurate hotel income budget

There are so many influencing factors to consider when setting a budget. It is a lengthy, but worthwhile exercise. The aim is always to: grow the business, set a realistic budget and get it as accurate as possible.

By Theresa Prins 9 Jan 2018

Gavin Tollman, CEO, Trafalgar
#BizTrends2018: 2018 travel forecast - seven trends to anticipate

In 2018, there will be an increased swathe of people fully engaged in the sharing economy, communicating to the world the wonderfully enriching experiences that they have discovered...

By Gavin Tollman 9 Jan 2018

Enver Duminy, CEO, Cape Town Tourism
#BizTrends2018: Trends shift as travel evolves

Travel is not a static experience - why, how and when visitors want to visit and interact with a destination is constantly evolving...

By Enver Duminy 8 Jan 2018

#BizTrends2018: Creating new hospitality paradigms
#BizTrends2018: Creating new hospitality paradigms

Hotels' offerings must be relevant for a new generation of guests. These do not just include millennials, but also refer to modern travellers who expect more innovation from hotels...

By Gillian Saunders 8 Jan 2018

The handy travel companion amplifying hotel service and guest experience
The handy travel companion amplifying hotel service and guest experience

Wednesday, 5 December, saw the launch of the 'handy' device into the South African market as a means to revolutionise travel and the hotel industry...

By Robin Fredericks 14 Dec 2017

Feel at home at Paarl's Light House Boutique Suites
Feel at home at Paarl's Light House Boutique Suites

Tucked away in the suburbs of Paarl, you will find The Light House Boutique Suites. A beautiful boutique hotel which is both charming and homely, yet incredibly luxurious and glamorous and all topped with personalised and attentive service.

By Ruth Cooper 13 Dec 2017

Eat, shop, play in Knysna
Eat, shop, play in Knysna

Somewhere about a one hour 40-minute flight from Johannesburg and a five-hour drive from Cape Town is a place said to be one of the most beautiful parts of the world.

By Jessica Tennant 29 Nov 2017

What to do and where to stay in Zanzibar
What to do and where to stay in Zanzibar

The heat slams your entire body in a suffocating, damp caress as soon as you step out of the plane's air-conditioned coolness; immediately curling hair into little frizzy ringlets and dew-ifying the face. It's overwhelming for a Capetonian used to fresh sea breezes and dry heats - Jambo Zanzibar, there is no mistaking we have arrived upon your welcoming shores!

By Ruth Cooper 21 Nov 2017

Jochem Wijnands (Image Supplied)
TRVL: Shaking up the online travel industry with Jochem Wijnands

TRVL is a peer-to-peer booking platform that gives everyone access to the travel agent world. We chat to founder and CEO Jochem Wijnands about his new startup that is set to cause a stir in the travel industry...

By Cari Coetzee 17 Nov 2017

Chris Lehane, head of global policy and public affairs for Airbnb © .
Airbnb in Africa for the long haul

Airbnb's Chris Lehane elaborates on how Airbnb plans to expand into Africa, comments on some of the travel and tourism trends coming up and explains how a global brand such as Airbnb remains relevant, resilient and innovative...

By Juanita Pienaar 1 Nov 2017

Airbnb's Chris Lehane and CiTi's Joshin Raghurb
Airbnb's authentic experiences boost local communities through technology

Airbnb's Chris Lehane and CiTi's Joshin Raghurbar took part in a conversation on how, through technology, tourism can generate new economic opportunities and authentic experiences...

By Robin Fredericks 26 Oct 2017

Five reasons to stay at Majeka House in Stellenbosch
Five reasons to stay at Majeka House in Stellenbosch

Tucked away in the suburbs of Stellenbosch is Majeka House, a hidden oasis of luxury, filled with a lush garden, beautiful and uniquely styled rooms, exquisite dining, a glamorous spa and, oh yes, countless pigs.

By Ruth Cooper 24 Oct 2017

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