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#AfricaMonth: The Crazy Store takes on Botswana
#AfricaMonth: The Crazy Store takes on Botswana

South African discount retail chain, The Crazy Store, has expanded its footprint into neighbouring Botswana...

By Lauren Hartzenberg 2 days ago

New head leads Fairtrade Label SA in achieving 2017 goals
New head leads Fairtrade Label SA in achieving 2017 goals

Leán Muller has recently been appointed as the new head to direct Fairtrade Label in accomplishing the vast goals it has set for 2017...

By Cari Coetzee 24 May 2017

Nine global trends in food and beverage
Nine global trends in food and beverage

Globally, food and beverage are playing an increasingly important role in the reason people visit shopping centres...

By Lauren Hartzenberg 22 May 2017

(c) s4svisuals -
Turning the whole world into an interactive billboard with AR

Augmented reality campaigns are taking off internationally with progressive brands using the technology to turn every available surface into a virtual billboard...

By Johan Walters 4 May 2017

Burgers, breakfasts and beyond with McDonald's SA
Burgers, breakfasts and beyond with McDonald's SA

McDonald's South Africa serves over a million breakfasts every month, meaning that its recent National Breakfast Day promotion...

By Lauren Hartzenberg 6 Apr 2017

All bets on House of Kallie
All bets on House of Kallie

In 2015 I decided to do a short eight-week beginners course in jewellery-making. I ended up with torn nails, bruised hands and an appreciation of the hard work done by creators behind this artform...

By Robin Fredericks 23 Mar 2017

#SeamlessAfrica: Tackling the omnichannel retail reality
#SeamlessAfrica: Tackling the omnichannel retail reality

‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

By Lauren Hartzenberg 20 Mar 2017

#SeamlessAfrica: A masterclass in millennial engagement and retention
#SeamlessAfrica: A masterclass in millennial engagement and retention

Millennials are known to be tech-savvy, socially engaged, have zero tolerance for delays and are always on the go...

By Lauren Hartzenberg 17 Mar 2017

#DesignMonth: Stacy Beukes puts a ring on Cape Flats culture and creativity
#DesignMonth: Stacy Beukes puts a ring on Cape Flats culture and creativity

Stacy Beukes is the curly-haired designer, manufacturer and owner of local jewellery brand A Ring To It. Raised on the Cape Flats...

By Lauren Hartzenberg 28 Feb 2017

#eComConfex: A crash course in cross-border e-commerce
#eComConfex: A crash course in cross-border e-commerce

As the CEO of the continent's largest online shopping platform, Nigeria-born Chris Folayan knows a thing or two about creating online experiences...

By Lauren Hartzenberg 27 Feb 2017

#DesignMonth: Love local, love sustainable, Love Milo
#DesignMonth: Love local, love sustainable, Love Milo

As we slowly wise up to the negative effects our growing consumerism has on the environment, it could be argued that the most progressive design is that which is sustainable...

By Lauren Hartzenberg 23 Feb 2017

Samsonite and Uzwelo Luggage Cover
#DesignMonth: Turning excess fabrics destined for landfills into unique luggage covers

Uzwelo Bags has designed and manufactured unique, eye-catching luggage covers that will ensure that you never miss your bag on that overcrowded carousel ever again...

By Cari Coetzee 8 Feb 2017

(c) Vyacheslav Volkov -
#BizTrends2017: Emerging trends in merchant payments

I recently met with Catharina Eklof and Victor de Koc from Mastercard to discuss some of the emerging trends in merchant payments...

By Jessica Tennant 27 Jan 2017

(c) Aaron Amat -
Are consumers checking out of traditional retail?

Poor performance over the festive season suggests shoppers are spending elsewhere...

By Julia Ahlfeldt 26 Jan 2017

Black Badge revealed at new Rolls-Royce pop-up
Black Badge revealed at new Rolls-Royce pop-up

There's a new pop-up shop in the Mother City and the brand in question is as premium as they come...

By Lauren Hartzenberg 20 Jan 2017

#BizTrends2017: Why more than ever, sustainability is good business
#BizTrends2017: Why more than ever, sustainability is good business

South African companies, including those in the retail sector, continue to experience a significant change in mindset among customers. The reality is that doing business is no longer just about profit, but also about creating shared value and meeting responsibilities to contribute to inclusive economic development, and to give back to communities and our planet...

By Justin Smith 12 Jan 2017

Retail sales growth expected to underperform economic growth
Retail sales growth expected to underperform economic growth

This year could prove to be a tough year for retailers, with real retail sales growth expected to underperform economic growth...

By John Loos 5 Jan 2017

The Russell Hobbs Rush.
Russell Hobbs Rush: Make a dash for it!

By the time December sneaks up on us, the average consumer is on the verge of Festive Fatigue. Branded content becomes white noise, and shelf liners and POS collateral of all shapes and sizes morphs into a solitary red blur of a fat man in a suit with a jolly grin, sans differentiation...

By Mike Sharman 8 Dec 2016

'Yule' struggle without solid Christmas sales
'Yule' struggle without solid Christmas sales

Mid-year seems a little early for Christmas planning, but retailers hoping to put the ho-ho-ho back into yuletide sales are well advised to start early...

By Aki Kalliatakis 25 Nov 2016

123RF
Slick complaint resolution tactics

How a company deals with complaints is a game-changer; the process should not be viewed merely as dealing with annoying customers, but as an opportunity for improved service delivery...

By Wynand Smit 24 Oct 2016

#SustainabilityMonth: Organic supermarket opens in Nigeria
#SustainabilityMonth: Organic supermarket opens in Nigeria

A New Earth, a boutique organic and eco-living store based in Beirut, Lebanon, recently announced its opening in Lagos, Nigeria. The expansion is testament to the owners' belief in moving towards a cleaner, healthier, more sustainable way of living.

By Jessica Tennant 12 Oct 2016

#SustainabilityMonth: Life's too Lush for normal cosmetics, Q&A with co-founder Rowena Bird
#SustainabilityMonth: Life's too Lush for normal cosmetics, Q&A with co-founder Rowena Bird

Here's a company that believes in true sustainability to the extent of turning shampoo into a bar and toothpaste into a tablet, thoughtfully designing out the need for packaging at the product creation stage...

By Jessica Tennant 4 Oct 2016

Zando wins best shopping experience at PriceCheck Tech & Ecommerce Awards
Zando wins best shopping experience at PriceCheck Tech & Ecommerce Awards

Popular fashion e-tailer, Zando was announced the winner of the best mobile and overall shopping experience at the 2016 PriceCheck Tech & E-Commerce Awards last week...

By Jessica Tennant 29 Sep 2016

How to make your retail store stand out
How to make your retail store stand out

Are you looking for innovative ways to make your retail store a more appealing place to shop?...

By Boris Dzhingarov, Issued by Monetary Library 14 Sep 2016

#WomensMonth: Bottling African wisdom
#WomensMonth: Bottling African wisdom

At the SABC Commercial Enterprises' Women's Month event, held late last week, Ntombenhle Khathwane, owner and founder of Afrobotanics motivated the audience with her journey of perseverance to create a retail success story...

By Danette Breitenbach 30 Aug 2016

Ian Fuhr
Sorbet's Ian Fuhr hits the nail on the head when it comes to brand loyalty

With over 265,000 loyalty members to date, Sorbet Group's CEO Ian Fuhr recently shared insights on the subject of developing brand loyalty at Business of Design in Johannesburg...

By Jessica Tennant 23 Aug 2016

SA retailers: incredulous, insane and in deep trouble
SA retailers: incredulous, insane and in deep trouble

Retailers are fond of telling us their special offers are incredible or crazy. How right they are! Because in many respects the current spate of retail price cuts really is unbelievable, if not downright insane...

By Aki Kalliatakis 22 Jun 2016

Catterbox
#TRENDING: Best new products this year

I think I've discovered my Best New Product of the Year for 2016 already: a cat collar that makes your cat 'talk' back...

By Louise Marsland 23 May 2016

#AfricaMonth: Van Schaik Bookstore expands into Southern Africa
#AfricaMonth: Van Schaik Bookstore expands into Southern Africa

The expansion of Van Schaik Bookstore into neighbouring countries dates back to 2006 when it opened its first store in Windhoek at the University of Namibia...

By Jessica Tennant 3 May 2016

Jaco Marais
#CommerceMonth: Speeding things up with KaChing

We asked Jaco Marais, co-founder and managing director, to tell us more about KaChing, how it facilitates commerce and how it has been influenced by e-commerce...

By Cari Coetzee 18 Apr 2016

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