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#BizTrends2018: What does the travel store of the future look like?
#BizTrends2018: What does the travel store of the future look like?

The travel agency of tomorrow will blend a personal and human touch with digital technologies. Instead of travel agents, we'll see the emergence of...

By Jannine Adams 22 hours ago

#BizTrends2018: Cross border trade set to grow e-commerce in SA
#BizTrends2018: Cross border trade set to grow e-commerce in SA

More and more, consumers in sub-Saharan Africa are looking beyond their boarders to get the products and services they need...

By Efi Dahan 3 days ago

#BizTrends2018: What is shaping grocery retail in South Africa - Part 1
#BizTrends2018: What is shaping grocery retail in South Africa - Part 1

In this two-part report, Trade Intelligence reveals the drivers and trends shaping grocery retail in South Africa in the short to medium term...

By Maryla Masojada 11 Jan 2018

#BizTrends2018: The king's demand dictates
#BizTrends2018: The king's demand dictates

Throughput is imperative in business. The challenge is to mitigate barriers negatively impacting throughput...

By Harry van Huyssteen 11 Jan 2018

New era of retail an opportunity for enhanced customer experience
New era of retail an opportunity for enhanced customer experience

In the mid to late 90s the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability...

By Wynand Smit 11 Jan 2018

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences
#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

Consumers around the world are putting more value on experiences than they do on possessions, and South Africans are no different...

By Rachel Thompson 10 Jan 2018

#BizTrends2018: The call for authentic, experiential retail design
#BizTrends2018: The call for authentic, experiential retail design

In today's dynamic business environment, we should be seeking to understand the trends impacting a broader range of industries, regardless of the business sector we're in...

By Lauren Hartzenberg 8 Jan 2018

#BizTrends2018: Mobile means more e-commerce opportunity than ever before
#BizTrends2018: Mobile means more e-commerce opportunity than ever before

The proliferation of mobile phone networks in Asia-Pacific and Africa has transformed how people connect, communicate and shop...

By Mark Mahoney 8 Jan 2018

#BizTrends2018: Six trends shaping the shopping mall experience
#BizTrends2018: Six trends shaping the shopping mall experience

Adapting and remaining relevant amid changing trends is nothing new for shopping malls. After all, retail itself is constantly and rapidly evolving, led by changing generational consumer behaviour and expectations...

By Camilla Lor 8 Jan 2018

#ATFexpo17: Challenges and opportunities facing SA's clothing retailers
#ATFexpo17: Challenges and opportunities facing SA's clothing retailers

While the demise of physical retail abroad is sure to cast a shadow on the plans of local counterparts, Brett Kaplan believes the long-term outlook for local apparel retail is a good news story...

By Lauren Hartzenberg 13 Dec 2017

Black Friday rapidly gathering steam in SA
Black Friday rapidly gathering steam in SA

South African retailers are hoping to capitalise on the growing local interest in the annual Black Friday sale, taking place on 24 November this year...

By Lauren Hartzenberg 23 Nov 2017

SA's WumDrop acquired by Makro
SA's WumDrop acquired by Makro

Cash and carry chain store Makro has acquired a majority stake in South African last mile delivery startup WumDrop, in a move that will allow it to speed up delivery of orders...

By Tom Jackson 22 Nov 2017

Retailers to watch this Black Friday, Cyber Monday
Retailers to watch this Black Friday, Cyber Monday

Retailers and consumers alike are readying themselves for snaking queues and extended shopping hours in-store and online this Black Friday, falling on 24 November this year...

By Lauren Hartzenberg 20 Nov 2017

#NewCampaign: It starts with...
#NewCampaign: It starts with...

Woolworths recently launched a digitally-led and multi-channel marketing campaign called the 'Starts With' challenge - a seven-week balanced living challenge facilitated through a Facebook event inviting participants to take part...

By Jessica Tennant 7 Nov 2017

Google Shopping showing exponential growth for early adopters
Google Shopping showing exponential growth for early adopters

Google Shopping is making its mark, with some retailers showing a return on investment percentages measured in the thousands...

By Adriaan Strydom 6 Nov 2017

Pick n Pay Constantia flagship gets a modern revamp
Pick n Pay Constantia flagship gets a modern revamp

Pick n Pay revealed its revamped flagship store in Constantia Village on Tuesday morning, which includes an attractive Knead Bakery coffee shop, olive bar and juice bar...

By Lauren Hartzenberg 30 Oct 2017

SA e-commerce startup Pet Heaven sees 120% yearly growth
SA e-commerce startup Pet Heaven sees 120% yearly growth

South African startup Pet Heaven, an online pet food delivery service, has seen 120 per cent growth over the last year on the back of raising funding from Silvertree Internet Holdings...

By Tom Jackson 23 Oct 2017

Chris Weylandt
#BODJHB: Chris Weylandt on the basics of retail

On day two of the Johannesburg version of Business of Design, Chris Weylandt explained his tactics to competing or rather leading in the retail game...

By Jessica Tennant 20 Oct 2017

#EntrepreneurMonth: Chris Weylandt on the business of contemporary home decor design
#EntrepreneurMonth: Chris Weylandt on the business of contemporary home decor design

Chris Weylandt, founder and CEO of furniture and decor retailer Weylandts, forms part of the impressive line-up at this year's Business of Design conference...

By Lauren Hartzenberg 18 Oct 2017

#InnovationMonth: Meet the small business turning the biltong industry on its head
#InnovationMonth: Meet the small business turning the biltong industry on its head

Maxime Eon created BiltongBoard to link local lovers of biltong with the small producers whose quality products were going unnoticed...

By Lauren Hartzenberg 29 Sep 2017

Integrated payments - the new holy grail for retailers
Integrated payments - the new holy grail for retailers

Over the past 20 years, disruptive digital companies have upended consumers' expectations of the shopping and payments experience...

By Victor de Kock 28 Sep 2017

#InnovationMonth: A new way of retail with Now Showing
#InnovationMonth: A new way of retail with Now Showing

Now Showing is a constantly evolving boutique store, gallery and events space that recently opened its doors at 109 Waterkant Street in Cape Town.

By Ruth Cooper 20 Sep 2017

#ClicksCurls: A celebration of natural haircare
#ClicksCurls: A celebration of natural haircare

There's a natural hair movement afoot that sees women choosing to ditch chemical straighteners and damaging styling tools...

By Lauren Hartzenberg 20 Sep 2017

Big data divide: what traditional retailers can learn from e-commerce
Big data divide: what traditional retailers can learn from e-commerce

The harsh reality is that local retailers are still very early on their journeys towards leveraging big data...

By Garth Meier 19 Sep 2017

#PricecheckAwards: Travelstart named E-commerce Service of the Year
#PricecheckAwards: Travelstart named E-commerce Service of the Year

Travelstart was the overall winner of the PriceCheck Tech & E-commerce Awards 2017, claiming the title of E-commerce Service of the Year...

By Lauren Hartzenberg 15 Sep 2017

#SACSCCongress: The artisanal food revolution and the modern retail space
#SACSCCongress: The artisanal food revolution and the modern retail space

Retail futurist Howard Saunders discusses some of the shifts in consumer mindset and retail brand innovation...

By Lauren Hartzenberg 14 Sep 2017

#FreshConnections: Maryla Masojada on the state of fresh produce retail in SA
#FreshConnections: Maryla Masojada on the state of fresh produce retail in SA

Maryla Masojada from Trade Intelligence discusses the trends affecting the produce supply chain and their impacts on the way companies do business...

By Lauren Hartzenberg 12 Sep 2017

Tech startups crucial to Pick n Pay's technology strategy
Tech startups crucial to Pick n Pay's technology strategy

South African retail giant, Pick n Pay, has in the last year worked closely with “at least” ten startups on various projects that have been delivered into the business, says the retailer's deputy CEO Richard van Rensburg...

By Stephen Timm 7 Sep 2017

#CEMAfrica2017: Empowered customer experiences lie in multi-focused design
#CEMAfrica2017: Empowered customer experiences lie in multi-focused design

Sven Schoof, head of customer experience at Spree, discusses how to empower customers to interact with your brand...

By Lauren Hartzenberg 21 Aug 2017

Aldo acquisition of Camuto Group births new footwear giant
Aldo acquisition of Camuto Group births new footwear giant

Canadian shoe company Aldo has agreed to acquire the footwear and accessories operations of the Connecticut-based Camuto Group...

By Lauren Hartzenberg 4 Aug 2017

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