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Designing a great customer journey can help even the smallest digital offering
Designing a great customer journey can help even the smallest digital offering

From the moment they click onto an e-commerce site, customers develop a lasting impression of your brand...

By Brendon Williamson 2 days ago

Shoprite Group partners with community food gardens ahead of World Hunger Day
Shoprite Group partners with community food gardens ahead of World Hunger Day

Community food gardens are gearing up to sell their vegetables at selected Checkers stores on Friday, 18 May to raise awareness ahead of World Hunger Day on 28 May.

16 May 2018

Push for H&M to support SA suppliers
Push for H&M to support SA suppliers

Since launching in South Africa in October 2015, H&M has become a dominant force in the local clothing retail industry...

By Lauren Hartzenberg 15 May 2018

Overcoming customer aversion to innovative retail technologies
Overcoming customer aversion to innovative retail technologies

In a dynamic business world, characterised by shorter product life cycles, growing customer demands and intense competitive rivalry, innovation is increasingly being considered a key element in a business's strategy to attract and maintain customers.

By E van Tonder and DJ Petzer 15 May 2018

Dustin Homer
How we can build a better supply chain in Africa

It's well known in the logistics and supply chain game that the last mile of a shipment's journey is inevitably the most expensive - possibly accounting for over 50% of total delivery costs...

By Dustin Homer 10 May 2018

Jaza Duka benefits local communities by giving them quicker, more reliable access to the products they need most to support their families.
Pilot study to overcome cash constraints for entrepreneurs

Mastercard and Unilever break down barriers to growth for micro entrepreneurs with first-of-its-kind digital lending platform...

9 May 2018

The innovative independent retail trade
The innovative independent retail trade

The independent retail trade is a robust environment and one that has grown three times faster than the corporate channel...

By Danette Breitenbach 3 May 2018

A South African's guide to moving to and making it in Malta: Attention shoppers, isle one!
A South African's guide to moving to and making it in Malta: Attention shoppers, isle one!

Where do you find Europe's most avid shoppers? Living on the island of Malta, according to findings released comparing EU28 nations...

By Marcus 'The Maltese Falcon' Brewster 27 Apr 2018

Belinda Clur, managing director of Clur Research International. Image supplied.
Uptick in Shopping Centre Sales

The uptick in shopping centre sales out of negative territory is continuing according to report...

26 Apr 2018

MaXhosa by Laduma takes Zara to task for alleged design knock-off
MaXhosa by Laduma takes Zara to task for alleged design knock-off

Celebrated South African fashion designer Laduma Ngxokolo, creator of the MaXhosa by Laduma brand, is taking legal action against Spanish fashion retailer Zara over an alleged case of copyright infringement...

25 Apr 2018

New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay
Digital by design: how technology is breathing new life into the fashion business

Marketplaces, online platforms, customised offerings, virtual fitting rooms and other innovations are all examples of the "phygital" transformation of fashion retail...

By Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

Checkers swops Little Shop for eco-friendly seedling kits
Checkers swops Little Shop for eco-friendly seedling kits

In a follow-up to the Checkers Mini Shop collectables craze launched in 2016, the retailer has announced its newest campaign consisting of environmentally-friendly Little Garden seedling kits...

25 Apr 2018

The sixth annual RMDP culminates in over 1,700 upskilled retail managers
The sixth annual RMDP culminates in over 1,700 upskilled retail managers

The sixth annual run of the Retail Management Development Programme (RMDP) - presented in partnership with Enterprises University of Pretoria (Enterprises UP) and the Wholesale and Retail Sector Education and Training Authority (W&RSETA) has come to a roaring success...

Issued by Enterprises University of Pretoria 24 Apr 2018

With its purchase of Whole Foods, is Amazon's goal to revolutionise food distribution?
With its purchase of Whole Foods, is Amazon's goal to revolutionise food distribution?

On 20 March 2018, Amazon became the second most valuable company in the world, with a market capitalisation exceeding $768 billion...

By Isabelle Chaboud 24 Apr 2018

CNA and Edgars stores to sport new look
CNA and Edgars stores to sport new look

A rebrand is on the cards for CNA and Edgars stores as part of Edcon's turnaround strategy to win back shoppers...

By Lauren Hartzenberg 23 Apr 2018

Sustainability trends shaping retail in 2018
Sustainability trends shaping retail in 2018

Sustainability issues are increasingly shaping trends in the retail sector. In this year's World Economic Forum Global Risks Report, three of the top global risks in terms of likelihood and impact are environmental...

By Feroz Koor 23 Apr 2018

The big dreams of Skinny Sbu
The big dreams of Skinny Sbu

A sock collector from a tender age, Sibusiso Ngwenya started his own homegrown accessories brand, Skinny Sbu Socks, with just R70, his mother's encouragement and the desire to be Africa's answer to Tom Ford...

By Lauren Hartzenberg 23 Apr 2018

Clicks Group to invest R700m in store network
Clicks Group to invest R700m in store network

Clicks Group CEO David Kneale announced that the retail chain will be investing over R700 million in new stores, pharmacies, store refurbishments, supply chain infrastructure and IT this year...

20 Apr 2018

Embracing a more connected South African retail environment
Embracing a more connected South African retail environment

The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving...

By Leon Coetzer 19 Apr 2018

Kenya's Twiga Foods partners IBM for blockchain-based microfinancing
Kenya's Twiga Foods partners IBM for blockchain-based microfinancing

Kenyan agri-tech startup Twiga Foods has partnered IBM Research to extend access to microloans to 220 food stall retailers across Kenya using a blockchain-based financing system...

By Tom Jackson 19 Apr 2018

E-commerce and millennials
E-commerce and millennials

Millennials have such close ties to online shopping and smartphone usage, but what does e-commerce mean to them?...

By Fiona Brauns 18 Apr 2018

Fria's Superfoods expands into mainstream health market
Fria's Superfoods expands into mainstream health market

Fria's Superfoods, a locally owned delicatessen specialising in wholesome treats, has just secured shelf space in Wellness Warehouse Lifestyle on Kloof...

18 Apr 2018

Shoprite Group's discount week helps cash-strapped students stretch their budgets
Shoprite Group's discount week helps cash-strapped students stretch their budgets

Student Discount Week, available each month at Shoprite and Checkers stores, is assisting cash-strapped students to make their limited funds go a little further...

18 Apr 2018

Oolala Collection Club answers the call for 'clean' beauty
Oolala Collection Club answers the call for 'clean' beauty

Consumers are wising up to the far-reaching environmental, ethical and health benefits of conscious consumption, and a review of our beauty routines are an important part of the lifestyle audits we're undertaking...

By Lauren Hartzenberg 17 Apr 2018

Natural, healthy dog treats to your door with Wolf and Women
Natural, healthy dog treats to your door with Wolf and Women

Wolf and Women is a South African subscription box service that specialises in natural, healthy treats for dogs. Biodegradable treat boxes are delivered to the customer's door containing 30 formulated one-a-day treats...

17 Apr 2018

The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 16 Apr 2018

Luxury German watch brand A. Lange & Söhne now available in SA
Luxury German watch brand A. Lange & Söhne now available in SA

Handcrafted timepieces from German watchmaker A. Lange & Söhne are now available locally from Johannesburg luxury retailer, The Vault...

13 Apr 2018

Parcels delivered within two hours could be the norm by 2028
Parcels delivered within two hours could be the norm by 2028

In response to today's online-buying, smartphone-wielding consumer that expects a seamless, faster purchasing journey, 78% of logistics companies expect to provide same-day delivery by 2023...

12 Apr 2018

Builders Warehouse African expansion gains momentum with third store in Mozambique
Builders Warehouse African expansion gains momentum with third store in Mozambique

Builders Warehouse embarked on its African expansion in 2011 and is about to open its seventh store on the continent and the third store in Mozambique...

11 Apr 2018

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