Individualisation: The powerful trend shaping retail customer experience
Individualisation: The powerful trend shaping retail customer experience

Rising inflation. Record petrol prices. A VAT increase. A technical recession. SA consumers are feeling the pinch as a confluence of forces put immense pressure on their wallets...

By Ian Steyn 3 days ago

Using tech to elevate the in-store customer experience
Using tech to elevate the in-store customer experience

In today's competitive market, retailers need to create a compelling reason for customers to enter their stores. Smart use of technology offers one way to differentiate themselves from the competition...

16 Oct 2018

Yuppiechef's foray into physical retail continues with flagship V&A opening
Yuppiechef's foray into physical retail continues with flagship V&A opening

Kitchen and homeware retailer Yuppiechef opened the doors to its new flagship store in V&A Waterfront on 1 October...

By Lauren Hartzenberg 15 Oct 2018

The best Biz summer holiday (content) package ever!
The best Biz summer holiday (content) package ever!

Feeling a bit state-capsized, swept along by more waves than a cryptocurrency chart? Here are some life-saving festive content ideas...

Issued by Bizcommunity.com 15 Oct 2018

Innovative displays can protect FMCG brands from retail fallout
Innovative displays can protect FMCG brands from retail fallout

If shopping is one of the world's greatest leisure activities, why are we seeing so much frustration in the aisles? It is because shopping to put food on the table and stock up on razor blades is functional...

By Vincent L. Lanz 11 Oct 2018

The modern store journey: integrated, informative and engaging
The modern store journey: integrated, informative and engaging

Despite challenging global economic conditions, retail sales in South Africa rose 1.3% year-on-year in July. Even though this is in line with expectations...

By Cecil Ungerer, Issued by Smart Media 1 Oct 2018

Smart checkout tech to exceed $45bn transactions by 2023
Smart checkout tech to exceed $45bn transactions by 2023

Retail spend at frictionless payment stores like Amazon Go will grow from an estimated $253 million in 2018 to over $45 billion by 2023, as retailers strive to eliminate queues...

25 Sep 2018

A simpler, smarter life through AI
A simpler, smarter life through AI

When you think about artificial intelligence and how it will impact our daily life, what are the images you conjure up? Intelligent robot companions that clean and cook and keep you company? A disembodied voice that controls your car...

By Vaughan Rowsell 19 Sep 2018

What's really driving the future of retail?
What's really driving the future of retail?

Many predictions about the future of retailing have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics...

By Jason Pallant 17 Sep 2018

Delivering a personalised, multi-sensory in-store experience
Delivering a personalised, multi-sensory in-store experience

It's no secret that online shopping is taking off in South Africa. In fact, studies show that the local e-commerce market is expected to reach almost twenty-five million online shoppers by 2021...

By Jaqueline van Eeden 12 Sep 2018

5 ways to capture shopper attention and drive sales
5 ways to capture shopper attention and drive sales

According to recent research, 60% of Generation Z prefer to purchase in-store. The challenge for retailers is how to make the best of the in-store shopper experience to capture these on-site customers and drive sales...

Issued by Moving Tactics 12 Sep 2018

7 ways to create in-store experiences that drive traffic and sales
7 ways to create in-store experiences that drive traffic and sales

Competition in the retail industry is fiercer than ever. Between e-commerce sites and subscription services, consumers have plenty of choices when it comes to where they spend their time and money...

By Higor Torchia 31 Aug 2018

Department stores are not doomed - take a look at who's doing it right
Department stores are not doomed - take a look at who's doing it right

Department stores were once seen as innovative. They stocked wide ranges of goods - Noel Coward once bought an alligator from Harrods...

By Ruth Marciniak 24 Aug 2018

Deloitte opens interactive Connected Retail experience in Cape Town
Deloitte opens interactive Connected Retail experience in Cape Town

Deloitte has established an immersive and interactive Connected Retail experience at its Deloitte Greenhouse innovation space in Cape Town...

22 Aug 2018

#NewCampaign: Shield is going for gold at the Sport Industry Awards
#NewCampaign: Shield is going for gold at the Sport Industry Awards

Shield announced yesterday that it has been nominated for 'Best New Sponsorship' and 'Campaign of the Year' at this year's Sport Industry Awards taking place at the Sandton Convention Centre this Friday, 17 August...

By Jessica Tennant 14 Aug 2018

Driving the retail brand experience through in-store media
Driving the retail brand experience through in-store media

In the highly competitive environment of in-store advertising, brands are contesting limited market share. Consumers have become more discerning of what they buy, owning to the availability of product information online...

By Cecil Ungerer, Issued by Smart Media 1 Aug 2018

#Apex2018: How to build a global brand with a local insight
#Apex2018: How to build a global brand with a local insight

Veteran marketer Sharon Keith shared four basic principles in explaining how to build global brands at the local level and examples to demonstrate these at the ACA SA's Apex 'Next Level of Thinking Masterclass'...

By Jessica Tennant 26 Jul 2018

Scan Retail supplies Zambian mall with retail kiosks
Scan Retail supplies Zambian mall with retail kiosks

Manda Hill is a modern shopping centre in Lusaka, Zambia. In 2017, it was refurbished and extended to increase its footprint to 55,000m². This makes it one of the largest malls in Africa outside of South Africa...

Issued by Scan Retail 25 Jul 2018

Scan Retail's new product impresses Madex 2018 visitors
Scan Retail's new product impresses Madex 2018 visitors

Scan Retail exhibited at the recent Marketing, Advertising & Design Expo (Madex). The company showcased a new display product that has useful applications in retail: the Fabric Pop-up System...

Issued by Scan Retail 6 Jul 2018

#MobileCommerce: Step into the future with mobile
#MobileCommerce: Step into the future with mobile

When mobile phones hit the market in South Africa around 1994, there was a sentiment by many that, having lived life quite effectively without these devices, they simply did not need one...

By Dave Nemeth 4 Jul 2018

Experience, it's more than entertainment
Experience, it's more than entertainment

The future of retail, and indeed any business, is about selling solutions rather than products; creating an experience over an above an economic transaction...

By Bronwyn Williams 21 Jun 2018

5 reasons why in-store radio and audio solutions are a hit
5 reasons why in-store radio and audio solutions are a hit

The impact of music on consumer behaviour is well known with research showing that consumers shop for longer, spend more money and have an enhanced shopping experience if they're exposed to music...

Issued by Moving Tactics 18 Jun 2018

All you need to know about Stick'n Glide with Marin's Southern Africa at Madex
All you need to know about Stick'n Glide with Marin's Southern Africa at Madex

Marin's Southern Africa is now the exclusive distributor of Stick'n Glide - the display that's taking the market by storm! Be sure to visit the Marin's Southern Africa stand at the Madex exhibition for the grand reveal...

Issued by Marin's Southern Africa 6 Jun 2018

New Neo display puts premium products back in the aisle
New Neo display puts premium products back in the aisle

With its new interactive aisle display, Quattro Management Systems aims to quell retailer woes relating to shrinkage of small but high-value brands and personal products, while also improving the purchasing experience of the shopper...

1 Jun 2018

Broll research details how tech is transforming the way we shop
Broll research details how tech is transforming the way we shop

There is no doubt that traditional brick-and-mortar shopping remains the backbone of the South African retail industry, but new ways of purchasing are fast becoming standard practice in retail markets...

31 May 2018

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape
Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

The South African consumer landscape is set for a multitude of shifts in the next ten years, not least of which is the maturing of the local market with growth in the Generation X market segment...

21 May 2018

Why the High Street should better harness digital technology - inside its shops
Why the High Street should better harness digital technology - inside its shops

It has become almost fashionable to predict doom and gloom for high street clothes shops. And the outlook can indeed seem bleak...

By Anthony Kent 18 May 2018

New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay
Digital by design: how technology is breathing new life into the fashion business

Marketplaces, online platforms, customised offerings, virtual fitting rooms and other innovations are all examples of the "phygital" transformation of fashion retail...

By Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

The digital transformation of menu boards
The digital transformation of menu boards

Menu boards, which play a pivotal role in the consumer menu selection process in quick service restaurants (QSR), have evolved by leaps and bounds over the past 15 years...

20 Apr 2018

Embracing a more connected South African retail environment
Embracing a more connected South African retail environment

The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving...

By Leon Coetzer 19 Apr 2018

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