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Papers to help improve labour safety in agriculture, forestry sectors

The back-breaking jobs in the agriculture and forestry sectors are some of the most dangerous. To reduce health risks, FAO has published two papers mapping ways to improve worker health and safety...

19 Apr 2018

Sharpening African manufacturers' competitive edge with technology

African countries from South Africa to Ethiopia to Nigeria are pinning some of their hope for economic growth and job creation on industrialisation...

By Matthew Kibby 20 Mar 2018

How are companies preparing for automation and the new world of work?

The world of work is evolving, and future-conscious organisations need to be aware of the business implications associated with automation and robotics. A fundamental consideration is how such changes disrupt and affect the world of work and long-standing traditions about the role human beings play in it...

By Lusanda Raphulu 8 Feb 2018

Corporate boardrooms: where are the women?

When a woman rises to the top rung of the traditionally all-male corporate ladder in Africa...

By Kwamboka Oyaro 16 Jan 2018

Ebenezer Asante appointed MTN regional vice president

Ebenezer Asante has been appointed as vice president (VP) of MTN Group's expanded Southern and East Africa and Ghana (SEAGHA) Region, effective 1 October 2017...

9 Oct 2017

Digital transformation is not just about technology - it's about people

Can you remember thirty-or-so years ago, to a time before mobile technology and the internet?

By Anton Cabral 11 Sep 2017

#CEMAfrica2017: ‘Remember that I'm human' - your customer

There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity...

By Louise Marsland 21 Aug 2017

#CEMAfrica2017: Your employees are always on - now TRUST THEM

Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.

By Leigh Andrews 17 Aug 2017

#CEMAfrica2017: CX predictions for the future, action to take TODAY

If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017...

By Leigh Andrews 16 Aug 2017

What kind of business leaders does Africa need?

Four key skills that business leaders need that will drive growth across the African continent...

By Dr Hischam El-Agamy 2 Aug 2017

Engaging multi-generational employees with internal communication

Different communication strategies are vital to integrate the multigenerational workforce successfully, which is important for organisations' reputation, as low morale can affect stakeholders' attitudes...

1 Aug 2017

Preparing for digital future requires rethinking policies

The future of work is being shaped by two powerful forces; the growing adoption of artificial intelligence in the workplace and the expansion of the workforce to include both on- and off balance sheet talent...

By Valter Adão 31 Jul 2017

Company identity and your start-up: how to cultivate a winning culture

Culture - it can make or break an otherwise viable business. It's that personality that drives performance, that special something that draws people to want to be part of an organisation...

By Harry Welby-Cooke 14 Jul 2016

#TRENDING: Will a robot take your job?

The disruption of work - from hiring, to new industries and the new skills required to remain relevant in the future - is going to be massive, says trend guru Dion Chang...

By Louise Marsland 16 May 2016

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