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Engen opens its first pharmacy concept in Kenya

In partnership with Payless Pharmacy, Engen has launched its first pharmacy-service station concept at its Hurlingham branch in Nairobi, Kenya...

20 Sep 2017

New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends based on 13 years of data, across 32 industries and 155 companies...

4 Mar 2015

Give your brand a marketing boost with A-Listers

Looking to break into the lucrative African market? The key may lie in a new online directory with the power of social network functionality that links your brand to African celebrities...

By Leigh Andrews 9 Jan 2015

The responsive brand: how to handle social media

It took six months after the first reporting of the rear windows of Opel Corsa Lites shattering for the manufacturer to issue a recall. Today, this matter would have been handled very differently...

By Danette Breitenbach 3 Nov 2014

How to find best daily deals on online shopping that meet your budget

Shoppers are always on the lookout for ways to save on their purchases. One method that they find effective is the use of daily deal coupon codes and promo codes.

By Matthew Samuel 2 Jan 2014

'Beyond Retail' for Africa

Professional services firm, Deloitte was a title sponsor of the inaugural World Retail Congress Africa, held last month in Sandton. I spoke to Ilse du Toit, a manager within the Strategy & Innovation practice at Deloitte Consulting.

By Danette Breitenbach 17 Dec 2013

[2013 trends] Africa's dynamic markets

The year 2013 for most brands, especially the ones coping with saturated markets in developed countries, will be a decisive one. Incorporating Africa into their corporate brand strategy, if they haven't done so, will be the better part of valour, so to speak.

By Obaika Consulting Team 31 Jan 2013

[2013 trends] Out-of-the-box branding

No, the concepts of "tribalism", "gamification" and "engagement" aren't a promo for the latest computer game, but are in fact the trends that will characterise the way companies and consumers interact in 2013. The branding industry is constantly developing and. while the following trends are evolutions rather than dynamic, short-term changes, we believe there are 10 areas that will define the brandscape over the next year.

By HKLM Exco Team 31 Jan 2013

[Biz Takeouts Podcast] 49: The state of e-commerce in South Africa

Find out more about the current of the South African e-commerce environment and the trends in online shopping over the past decade by listening to the podcast of last week's Biz Takeouts Marketing & Media radio show, which airs every Thursday from 5-6pm streamed live via 2oceansVibe Radio. [twitterfall]

21 Jan 2013

[Biz Takeouts Lineup] 49: The state of e-commerce in South Africa

The first Biz Takeouts Marketing & Media radio show of 2013 kicks off tonight, Thursday, 17 January 2013, streamed live from 5pm-6pm via 2oceansVibe Radio. We will look at the state of e-commerce in South Africa with studio guest and CEO of Loot.co.za, Gary Hadfield. [twitterfall]

17 Jan 2013

Boost website performance and retain customers

Riverbed study reveals online retailers need to increase website performance during holiday season to retain customers.

9 Dec 2012

FNB's mobile money grows in Africa

Mobile banking is set to take off in Africa, with FNB recording a 150% jump in transaction growth for its cellphone banking service and 1384% growth for eWallet for the month of December 2011 when compared to December 2010.

15 Feb 2012

Retail rewind - a year in review 2011

The approval of the Wal-Mart/Massmart deal will go down as the highlight of the retail sector in 2011.

By Zeenat Moorad 6 Jan 2012

Africa's five major trends for potential growth

Population growth, rapid urbanisation, adoption of new technologies, unlocking of abundant resources and the deepening of the financial sector are the five major trends that are set to drive Africa's economic growth, Simon Freemantle, Standard Bank Africa senior analyst, told a media roundtable in Johannesburg, South Africa, yesterday, Thursday 6 October 2011.

By Issa Sikiti da Silva: @sikitimedia 7 Oct 2011

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