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Less than 30% of Africa's e-commerce startups profitable

Less than 30% of African e-commerce startups are profitable, as ventures tackle issues such as lack of funding, shortage of trust and logistical difficulties...

By Gabriella Mulligan 8 Dec 2017

Builders Warehouse opens second store in Zambia

Builders Warehouse has extended its roots in Zambia, opening a second store in the country last week...

25 Oct 2017

RMB Ventures, Investec Asset Management acquire stakes in Botswana-based retailer

Kamoso, a Botswana-based retailer and consumer goods company, was acquired by a consortium that includes Investec Asset Management Private Equity, RMB Ventures...

24 Oct 2017

Deacons East Africa to negotiate sale of Mr Price to SA retailer

Deacons East Africa Plc has received board approval to enter into negotiations for the sale of the Mr Price franchise in Kenya...

10 Oct 2017

DHL-Mall for Africa partnership gives African products access to global stage

DHL Express and Mall for Africa have extended their partnership to enable African businesses to sell their locally manufactured products to customers in the United States...

6 Oct 2017

Pick n Pay trials bitcoin payments

Bitcoin payments could soon be commonplace at Pick n Pay. For a limited period, customers at the retailer's head office campus store are able to use the cryptocurrency as a payment method...

19 Sep 2017

Big data divide: what traditional retailers can learn from e-commerce

The harsh reality is that local retailers are still very early on their journeys towards leveraging big data...

By Garth Meier 19 Sep 2017

#SACSCCongress: The artisanal food revolution and the modern retail space

Retail futurist Howard Saunders discusses some of the shifts in consumer mindset and retail brand innovation...

By Lauren Hartzenberg 14 Sep 2017

Setting up shop in Africa presents challenges

Although there are untapped opportunities in the sub-Saharan African real estate markets, retailers face many challenges to setting up shops in some countries...

31 Aug 2017

Dubai-based investment firm acquires Java House, Africa expansion next

The Abraaj Group, a Dubai-based private equity investment firm, has announced the acquisition of Java House restaurant chain from Emerging Capital Partners (ECP) for an undisclosed amount...

By Dannish Odongo 7 Jul 2017

Deloitte releases African Powers of Retailing report

The top 25 African retailers have a presence in 21 countries on a continent where strong economic progress over the past decade is reflected by the fact that 10 of these leading retailers now come from countries outside the traditionally dominant South African market...

4 Nov 2015

The eight criteria that distinguish B2B markets from B2C markets

WASHINGTON DC, US: The B2B market is different in fundamental ways from the B2C sector. This article discusses the eight key criteria that distinguish B2B markets with implications that directly affect market research...

By Priority Metrics Group, via Ashlan Bonnell 28 Mar 2015

New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends based on 13 years of data, across 32 industries and 155 companies...

4 Mar 2015

Coping under fire

Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio...

By Danette Breitenbach 3 Mar 2015

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