22 Aug 2011

Retail | South Africa

 

Salutations and celebrations!

In the next couple of weeks, Unisa's Personal Finance Research Unit will launch its study into the financial well-being of SA households, with the aim to answer the question: Are we income poor and asset rich? June's retail trade figures would suggest we're not in saving mode, however economists expect retail sales growth will slow during this next half of the year.

As we head into the last part of Women's Month, two ladies have been recognised by Businesswomen's Association's as outstanding leaders in the business world. Congratulations to the BWA's businesswomen of the year, Philisiwe Buthelezi and Nondumiso Mzizana!

Lastly, our marketing mothership is celebrating a decade of being the Biz this week - there's some fabulous prizes to be won, so check out the competition details and send us your wishes here: The Biz Bang Theory. Happy, happy 10th birthday Bizcommunity!


Shan Radcliffe, Retail editor
Please send retail news to: retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.


Top stories


Editorial news

Retail


It's party time at Bizcommunity! #happybiz10
On 20 August 2001, Andre Rademan and Ken van Ginkel sent out the very first Bizcommunity.com newsletter. Now, almost 10 years to the day, we're mixing up potions and even baking in preparation for our 'high calorie', 'light-fuse-and-stand-back' 10th birthday celebrations! [twitterfall] Read more >>


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Wholesale sales up 8.7%
Wholesale trade sales at constant (2000) prices for June grew 8.7% year on year (y/y) compared with 6.6% in May, Statistics SA data showed on Thursday, 18 August 2011. Read more >>


Weak retail sales indicate low GDP: Economists
[Ntsakisi Maswanganyi] Weaker retail trade sales growth, coupled with other recently released disappointing economic data, are an indication that growth in the second quarter (Q2) could have faltered, some economists forecast. Stats SA is expected to release the second quarter GDP data on August 30. Read more >>


Retail sales grow 2.2% year-on-year
Retail trade sales increased by 2.2% year-on-year in June from a revised 0.2% in May, Statistics South Africa (Stats SA) said Wednesday, 17 August 2011. Read more >>


Associations


2011 BWA awards announced
The 2011 Businesswomen's Association (BWA) Businesswoman of the Year Awards, in the corporate and entrepreneurial categories, were announced at the gala dinner late last week. Former president, Thabo Mbeki, was the keynote speaker at the event. Read more >>


Banking & Finance


Debt mediation freely available
Many consumers are not aware that the National Debt Mediation Association (NDMA) provides free debt mediation and complaints handling service, which is critical as many of them are currently experiencing high debt to annual income ratios of up to 76.8%. Read more >>


Absa, Vodacom in deal for mobile financial services
Absa (ASA) and mobile operator Vodacom on Wednesday announced a multi-million rand agreement to accelerate the pace of mobile innovation and expand the range of banking and mobile services on offer to consumers. Read more >>


SA business not exempt from global financial crisis
South African businesses are not immune from the ill-fated doom and gloom affecting Europe and America. Its affects are more far reaching than the banking crisis of 2008 and of course the resultant credit crunch, which shook Governments, business and consumer confidence. Read more >>


Brand news


SABMiller in fresh takeover offer for Foster's
Brewing giant SABMiller, SAB, through its indirect wholly owned Australian subsidiary SABMiller Beverage Investments, on Wednesday, 17 August 2011, proposed to make a conditional, off-market, cash takeover offer for all of the issued shares in Foster's Group at A$4.90 per fully paid ordinary share. Read more >>


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Steers makeover to focus on core market
[Annaleigh Vallie] With the likes of Burger King hovering on the fast-food horizon in SA, Famous Brands has given one of its flagship brands, Steers, a makeover. Read more >>


Commercial property


Corporate Social Investment


e-Commerce


Viral South African sites for supplement range
Following the launch of 28 products in South Africa, the Patrick Holford supplement range, has launched a South African version of the website for purchases and a Facebook and Twitter site for product testing. Read more >>


Exhibitions & Events


South Africans bring home Bushmills trophy
The South African team of Sean Tickner and Jonathan Oliff, who were chosen to represent South Africa in Northern Ireland at the World Whiskey Games hosted by Bushmills Irish Whiskey, have come home with the winning trophy. Read more >>


International guest speaker at Nederburg auction
US-based wine writer, David White, will be this year's guest speaker at the Nederburg Auction of fine, rare wines on Saturday 17 September 2011. Read more >>


Make over your home, view ClockArt project at Cape Homemakers Expo
The annual Cape Homemakers Expo, which takes place from 1-4 September 2011 at the Cape Town International Convention Centre (CTICC), showcases the latest trends in home improvement and décor ideas for the home and garden. Fine artists, designers, ceramicists, fashion designers and mosaic artists were invited to create wall clocks, the resultant ClockArt is on show for a charity auction. Read more >>


Soweto wine festival offers new food attractions
The Tops Soweto Wine Festival, scheduled for 1-3 September 2011, is not only fully booked with exhibitors but has added two more food outlets. Read more >>


FMCG


Green sustainability


Seven sins of greenwashing
[Rory Murray] According to TerraChoice Environmental Marketing, in 2009, 98% of all 'green' claims made by companies and brands were guilty of one or more of the 'seven sins of green washing'. These are hidden trade-offs, no proof, vagueness, false labels, irrelevance, lesser of two evils and fibbing. Read more >>


Hospitality


Import/Export


Logistics


Packaging


Fourth round of Pyro finalists announced
Four August finalists have been selected for the 2011 Pyro Inspiration Awards. These are Pomegranate in the Informational category, Adore in the promotional category, Vevusio for its elegant and upmarket labelling and neck tag and Denny Mushrooms for its functional and eye-catching packaging designs. Read more >>


Research


SA's top 10 most engaging brands revealed
[Issa Sikiti da Silva: @sikitimedia] Pick n Pay has emerged as South Africa's most engaging brand, closely followed by Coca-Cola, Clover, KFC and Shoprite, according to the Yellowwood Engager SA survey released late last week in Johannesburg. Woolworths, Cadbury, Handy Andy, Nokia and Standard Bank complete the top 10 list. Read more >>


Study to determine financial well-being of SA households
Within the next two weeks the Personal Finance Research Unit (PFRU) at the University of South Africa (Unisa) will embark on the most comprehensive study of its kind to date to gain more knowledge about the financial well-being of South African households. Read more >>


Retail marketing


[Biz Takeouts Podcast] 11: Lots of letters - DA/ST/TBWA, RAMS, ABCs, BMW...
It's takeout time again, and last week Wednesday, 17 August 2011, we talked luxury vehicles, premium banking, the latest RAMS and ABC figures, as well as how to get iPad newspaper iMaverick free. The podcast of the Bizcommunity/Chai FM Marketing & Media radio show, Wednesdays 6pm-7pm on 101.9 FM in Johannesburg and via streaming audio, is now available. [twitterfall] Read more >>


Retail services


Retailers


Business intelligence to aid retailers, says PBT
As market changes in the local retail industry bring about increased competition to the sector, companies need to think differently about their business models and use tools such as business intelligence (BI) to compete effectively, according to BI, advanced analytics and information specialist group PBT. Read more >>


New deputy CEO to implement global best practice at PnP
Richard van Rensburg, who joined the Pick n Pay board as an independent non-executive director last year, has been appointed as deputy chief executive officer on a three-year contract. He will head up the group's dedicated transformation programme team, which includes the company's information systems and supply chain divisions, as part of several structural changes designed to accelerate its drive to implement global best practice procedures across the business. Read more >>


Security


Closed loop cash system attracts attention
New technologies showcased at the recent Retail Risk conference displayed the potential for developing closed loop cash recycling solutions whereby cash can be securely collected, counted, sorted and redistributed on site, without the need to transfer cash to banks. Read more >>


Mobile devices raising company fraud risks
[Evan Pickworth] Company audit programmes are not taking effective account of the rising risks caused by the migration of sensitive data onto mobile devices and applications, the 14th Southern African audit conference heard on Monday, 15 August 2011. Read more >>


Shopfitting


Planned shopfitting reduces stress
[Lennard van Rensburg] Retail owners do not have a choice whether they want to renovate or not. Existing shops have an average life span of approximately 4-5 years before they have to renovate, either by the rules of centre management, or to maintain public interest. However this or opening a new retail outlet, can be quite a daunting task, particularly in tough economic times, as many store owners will attest. Read more >>


Technology


Retailing faces a new reality... are shops, shoppers ready?
[Rafi Leigh] The first enthusiastic observer to say he'd seen the future, and it worked, was talking about communism... and it didn't. I'm on safer ground by predicting that new augmented reality (AR) technology is the future for many sectors and is going to work just fine. Read more >>



International news
Branded entertainment initiatives increasingly important to marketers
NEW YORK, US: A new survey from the ANA (Association of National Advertisers), has found nearly two-thirds of client-side marketers - 63% - plan to participate in branded entertainment projects in 2012, making branded entertainment a common marketing strategy for many companies. Read more >>


Spying on Marisa
BRASILIA, BRAZIL: Brazilian clothing store side-steps local outdoor media laws. Read more >>


Top 50 US web properties for July 2011
RESTON, US: comScore, Inc, a leader in measuring the digital world, has released its monthly analysis of US web activity at the top online properties for July 2011 based on data from the comScore Media Metrix service. Read more >>


Newspaper sites across Europe demonstrate growth in the past year
LONDON, UK: comScore, Inc has released an overview of Internet usage in Europe, showing 368.6 million unique visitors went online in June 2011 for an average of 26.1 hours per person. Read more >>


Amazon sites visited by 1 in 5 global internet users in June
RESTON, US: comScore, Inc has released a report on selected global retail and auction sites based on data from the comScore Media Metrix service. Read more >>


The 4D in-store projection
NEW YORK, US / LONDON, UK: When Ralph Lauren celebrated its '10 Years of Digital' anniversary with an extravagant 4D projection in New York and London in December, it was more a media event than a campaign. Read more >>


UK riots: Don't blame social media
LONDON, UK: Social media does not cause social problems say APC and GreenNet, following statements by, amongst others, Prime Minister David Cameron, who has condemned social networking sites for what he perceives as their role in helping rioters organise their riots. Read more >>


GlobalWebIndex identifies key trends in global internet behaviour
LONDON, UK: GlobalWebIndex, reputed to be the world's most detailed global insight study into consumer behaviour online, has released its latest findings. Wave 5 of the global survey highlights five key trends in the way consumers use all internet platforms. Read more >>


More International news...


Company news

CRM


Sales Workshop Module 1 - Tell Sell Compel - Training Shop
It sounds really easy, but professional sales require the correct skills, attitude and activity to get results. This training course will provide a broad overview of sales with a focus on face to face selling. Read more >>


FMCG


Elizabeth Arden addresses changing consumer needs - Elizabeth Arden
On the eve of his departure from a visit to South Africa, Dirk Trappmann - Executive Vice President and General Manager of Elizabeth Arden International - was upbeat about the future for the brand, especially in South Africa and Africa. Read more >>


Retail services


Your kitchen - A high risk area for pests - Rentokil
Experts warn that what is food for your guests is also food for kitchen and pantry pests. Food preparation areas are natural places for pests to thrive as they provide both food and shelter. Read more >>


Shipping & Transport


Australian Business Awards for star performer - Interactive Freight Systems
The 2011 Australian Business Awards for Best Software Product and Best E-Business Product have been won by Interactive Freight Systems (IFS). Read more >>



Motoring
FJ Cruiser more than just a poser
[Henrie Geyser: motoring editor] You might well ask who zapped the Hummer with a shrink ray, or whether it is a new Tonka toy on steroids because both are fairly apt descriptions of Toyota's new funky-chunky FJ Cruiser which has just arrived in South Africa. Read more >>


WesBank trims car sales growth estimates
[Andries Mahlangu] WesBank, the vehicle finance division of FirstRand, has revised downwards vehicle sales growth projections for this year. Read more >>


Kizashi leads Suzuki into battle
[Henrie Geyser: motoring editor] Suzuki has muscled its way back into the local car market since its return to this country three years ago with seven new vehicles, a strong and expanding dealer network and a rapidly growing reputation for solid, value-for-money wheels -- and now it has also taken its first brave steps into the medium-sized car market with its new four-door Kizashi sedan. Read more >>


The new evocative Range Rover Evoque
The Range Rover Evoque is available as a coupé or five-door and is intended to open Range Rover to new target audiences. The design aims to imply exclusivity, arouse emotions and generally make people's heads turn. Read more >>


More Motoring news...


Travel
Let's meet at the Arch
[Brian Berkman: contributing editor, travel] When The Melrose Arch Hotel first opened it was hip, cutting edge and spawned a style that inspired many later hotels. At the time, I objected to the shameless lifting of styles from other "hip hotels", mainly those designed by Philippe Starck for Ian Shrager. Now, however, while no longer hip, it remains quirky and well-designed and I really enjoyed staying there again. Read more >>


Mont Rochelle, your home from home
[Chris Moerdyk: @chrismoerdyk] Most five star hotels are luxurious. Some are elegant but only a few have class - Mont Rochelle has that magic touch by the bucket load. Read more >>


Sometimes the people make the place
[Brian Berkman: contributing editor, travel] Basil and Reinette Keller are spectacular hosts and as open-hearted as their beautiful Empress Proteas in bloom which they grow organically and export far and wide. Read more >>


More Travel news...


Sport
A confidence-boosting win
[Corné Krige] After three consecutive losses the Springboks were under pressure to pull off a win in their last game of the Tri-Nations. Port Elizabeth, The Friendly City, played host and boy did it deliver. The National Anthem was sung with unbelievable passion and probably laid the foundation for a fantastic win. Read more >>


Taylor scores a double with Lost City Mountain Bike Challenge victory
Cherise Taylor (Team USN) continued to show her versatility when she won the Cansa Lost City Mountain Bike Challenge on Sunday, just a day after claiming the title in Saturday's road race at the same event. Read more >>


MiWayMTB and TREAD team up to offer MTB skills clinics
In an effort to improve the South African mountain biking experience even further, MiWayMTB, the mountain bike initiative driven by direct insurer MiWay, has teamed up with TREAD Magazine's very successful skills improvement initiative. Read more >>


More Sport sport...


BizLounge
Bend it like Larry
[Sindy Peters: Africa editor] Larry Soffer is a great magician; even if you're as cynical about magic as I am, it's hard to deny it. The man bends and twists cutlery with his mind; he turns an empty, crushed soda can full again and, wait for it... restores it to its original shape! This all may not seem that amazing while reading it, but once you're planted among the audience, eyes wide open, staring up at the stage, your jaw will drop once Soffer gets going. Read more >>


Classical music, it's a beautiful sound
[Jordan Scott] Artscape and The Cape Philharmonic Orchestra are celebrating 40 years of the Youth Music Festival. The young soloists are accompanied by the Cape Philharmonic Orchestra and create something amazing. The Youth Music Festival dates way back before the opening of the Artscape, which was previously called the Nico Malan Theatre - all the way back to 1971. Since then, the festival has showed off the talent of many South Africans regardless of who they are, but based on their exceptional abilities as instrumentalists. Read more >>


Earthdance line-up announced
The line-up for the 15th annual Earthdance, a three-day, two-night event held in over 500 locations in 80 countries, has been announced. Earthdance will be held at the Nekkies Resort, Worcester, Western Cape, between 23 and 25 September, 2011. Read more >>


Two as One
[Debbie Hathway] Despite a seven-year stint living and working in Japan, it is clear that theatre audiences have not forgotten local contemporary dancer Jacki Job. There was strong support for her recent one-off performance of Two as One at Cape Town's Artscape Theatre, danced with Kenshi Nohmi and accompanied by taiko player Hidano Shuichi from Japan, as well as South African soundscapist/musician Garth Erasmus. Read more >>


Living it up unholy
[Ruth Cooper] It started with a restless stirring in the mind and feet, a destructive urge for some self-damage. That little inner demon sweetly whispering words of debauchery and mayhem into the ears and heart. He very seldom makes himself heard in my case, so that tempting request was hard to resist. Read more >>


More BizLounge news...


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Quotes
"You now have to decide what 'image' you want for your brand. Image means personality. Products, like people, have personalities, and they can make or break them in the market place. (via Think exist)" - David Ogilvy
"Eighty to ninety percent of our behaviour is determined by our subconscious mind. The problem market researchers face is that they communicate with the conscious mind of consumers. (via Warc)" - Ralph Poldervaart
"If you go running, you put on sneakers. When you go bowling, you take your personal bowling balls with you. In much the same fashion, it won't be long before you have your special sunglasses to take to the movie theater. (via Warc)" - Jeffrey Katzenberg
"This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back. (via Woopidoo!)" - John Ilhan
"How to be green? Many people have asked us this important question. It's really very simple and requires no expert knowledge or complex skills. Here's the answer. Consume less. Share more. Enjoy life. (via Decision Innovation)" - Derek Wall


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