8 Nov 2010


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Don't be silly in the silly season

The festive season is coming, as are the predators who prey on you, so be careful. Absa has urged consumers to be extra vigilant and take extreme care in conducting their financial transactions.

All the usual tips are there, but it's amazing how many people are victims every year; just one lapse in attention is enough for a criminal to pounce - and score.

Care and safety on a different plane is safety in the work environment.

Having someone on your staff trained to handle those odd emergencies such as fires, people falling down stairs (and during the end-of-year party, being equally adept at falling up them), cardiac arrest, and so on, is rather like having insurance on your household possessions... Nothing happens for years, and you wonder why you ever bothered - and then something does, and you breathe a sigh of relief.

Quite apart from the fact that your company has to comply with the relevant rules and regulations, it makes sense to have staff trained anyway - and ensure that should they leave, replacements are trained - lives can depend on it.


Rod Baker, General Manager: Content
Please send retail news to: retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.


Top stories



Editorial news

Retail


Zimbabwe CEO mover and shaker in hospitality industry
At the Hospitality Investment Conference Africa (HICA) yesterday, Monday 1 November 2010, Shingi Munyeza, Group CEO of African Sun Hotels in Zimbabwe was announced as the hospitality industry's 'mover and shaker' of the year. He played a pivotal role in driving the vision of African Sun to, among others, realise the attainment of 5500 rooms by 2012 - making African Sun one of fastest growing hospitality groups in sub-Saharan Africa. He is involved in the policy making bodies for tourism in Zimbabwe and the SADC region and served on various key forums like the World Economic Forum in Tanzania in 2010.

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Banking & Finance


New green African financing projects
Following a successful second round of fundraising for Africa's green economy, held 4 November 2010, the African Carbon Asset Development Facility (ACAD) announced seven green financing projects. It convened the African Bankers' Carbon Finance and Investment Forum in association with the UNEP Finance Initiative (UNEP FI) and the Development Bank of Southern Africa (DBSA). Read more >>

Nedbank launches 360Life
[Issa Sikiti da Silva] This week marks a new era in the life insurance industry in South Africa, as Nedgroup Life, a division of Nedbank Group, begins marketing its new range of integrated products dubbed 360Life. Read more >>

Ombudsman will be a boon for taxpayers
[Sanchia Temkin] Taxpayers will no longer have to back down if they feel they have been treated unfairly by the taxman, say tax analysts. Read more >>

Brand news


Cape Town woos the world
Cape Town Tourism is attending the World Travel Market 2010 in London from 8-11 November 2010 to spread the message that Cape Town is one of the places of a lifetime, and is well on the way to becoming one of the top ten cities in the world in which to live, visit, study, work and invest. Read more >>

BlackBerry synchronises with Lotus Domino
BlackBerry launched its Enterprise Server Express for IBM Lotus Domino late last week. This free server software wirelessly synchronizes email, calendar, contacts, notes and tasks between IST smartphones and the software without compromising security. Read more >>

Fair Cape wins first dairy productivity award
Late last month at the dti's 2010 Productivity SA Awards, held in Johannesburg, Fair Cape Dairies won the Outstanding Productivity Award for the national corporate sector. Reportedly the first dairy company to do so, it competed against Liberty Life, Schaeffer SA, Grano Passi and Orley Foods. Read more >>

Give a festive tree
A festive gift suggestion for 2010 is a Heartwood Tree, a sustainable symbol that is good for the giver, receiver and the environment. Better than a diamond, a tree really is forever - growing, living, greening. Dump the corporate gifts that are tossed in the back of the cupboard and gift a gift that adds to the world's resources. For more information, go to www.heartwoodtrees.co.za.

Woolworths expands Australian brand reach
The Woolworths branches of Woodlands, Pretoria and Clearwater, Johannesburg have added the Australian Country Road and Trenery concession stores, offering fashion ranges for both men and women.

Spar Group sees higher earnings
The Spar Group said Tuesday that the costs relating to the black economic empowerment (BEE) transaction concluded by the company during the financial year ended September 30 2009 resulted in the company's earnings and headline earnings for the 12 months ended August 2009 and the year ended September 30 2010 being reduced by approximately R136.2 million and R13 million, respectively. Read more >>

Capitec Bank tops Sunday Times Top 100 Companies Survey
The winner of the Sunday Times Business Times Top 100 Companies is Capitec Bank, which is rapidly gaining market share and providing banking services to many people who have not banked before. The nine-year old bank that is strong arming established banks to give up their market share is ranked first in the Top 100 Companies for 2010. Read more >>

Makro offers Zonnebloem magnums
For the festive season, Makro will stock the Zonnebloem Cabernet Sauvignon 2001 and Merlot 2002 1.5l magnums exclusively. The Cabernet Sauvignon, retailing at R149.95 is a winner with festive roasts and the Merlot, retailing at R139.95 is recommended oxtail stews, chicken curries and hearty red meat dishes.

MWeb gets exclusive game
MWeb will host Call of Duty: Black Ops exclusively in both its Cape Town and Johannesburg data centres to ensure maximum gaming experience for its customers. The partnership with Gameservers.com will reportedly be a first for South African Internet users, allowing for a superior network experience for online multiplayer gaming. The title is scheduled to launch worldwide on Tuesday 9 November 2010. Read more >>

Australian fashion brand launches in SA
The Australian fashion brand, Witchery, will launch its Spring/Summer 2010 women's wear collection in late November 2010 across eight concession stores within Stuttafords Sandton, Eastgate, Rosebank, Clearwater in Johannesburg; Brooklyn and Menlyn in Pretoria; Gateway in Durban; and Canal Walk in Cape Town. Read more >>

Clover's 1% low-fat milk now on sale
Clover launched its 1% low fat fresh milk, The One, this October, reputedly making it a first for this leader in milk produce and for the market. It is an additional variant to the South African market which is split into Full Cream, 2% Low Fat and Fat Free milk. Read more >>

Del Toro is the 2011 Campari Man
In its 150th anniversary year, Campari has chosen to make a break with more than a decade of tradition by choosing to introduce a male lead to its Campari calendar for the first time. Read more >>

New Perrier limited edition
Following in its tradition of producing iconic designs, Perrier, natural sparkling mineral water, has teamed up with Dita von Teese, the burlesque queen of fashion, to produce the "Paparazzi" 2010 Limited Edition. Read more >>

TBWA\Hunt\Lascaris to hatch new chicken brand
TBWA\Hunt\Lascaris has been appointed as the agency for start-up Giramundo, the newly launched chicken brand that intends to shake up the quick service restaurant industry in South Africa following its acquisition by Quick Service Restaurant stable, Famous Brands. Read more >>


Clothing & Textiles


Fashion Council asks: 'What you Ghana do?'
Under its theme "What you Ghana do," the recent third AGM of the Cape Town Fashion Council (CTFC) created a starting block for opening up discussions surrounding how South Africa and Africa have been used and should continue to be used as a Unique Selling Proposition (USP). Read more >>

XXXXL suits now on the racks: UK health experts concerned
[Dr Ananya Mandal, MD] In a worrying development Britain's largest 'off-the-peg' suit - the XXXXL - has gone on sale, boasting a 64 inch chest jacket (162cm) and 60 inch (152cm) waist trousers. Health experts fear the development and say that a record 5.5 million overweight Britons are now officially on GP registers with an 8% rise over last year. Read more >>

Commercial property


SAPOA congratulates Gwen Mahlangu-Nkabinde
Neil Gopal, CEO of SAPOA (South African Property Owners Association), welcomed the appointment of Gwen Mahlangu-Nkabinde, Minister of Public Works on behalf of the organisation and stated the organisation looked forward to working with the Minister on behalf of the property industry and building on the established good relationship SAPOA has with the department.

Corporate Social Investment


Emerald hosts bikers for bandanas day in support of the fight against leukaemia
If you're a biker, and you care about the community around you, then there's only one place to be on 14 November: the Emerald Resort & Casino in Vanderbijlpark. Read more >>

Chocks away, Bertie... Buy a book at the Cavendish Charity Book Sale
Cape Town's Cavendish shopping centre in the southern suburbs is staging a charity initiative for Children's Day (Saturday, 6 November) to support children's literacy, Thursday 4 - Sunday 7 November. Read more >>

Climate Change Leadership Awards: call for entries
"Although South Africa has outlined ambitious targets to mitigate greenhouse gas emissions, time is indeed running out to secure our children's future. Climate change is one of the greatest threats to the survival of the human species on this planet, and both urgent and meaningful action is required to combat it." So says Kevin James of the Carbon Protocol of South Africa, on behalf of the Climate Change Leadership Awards (CCLA). Read more >>

CRM


Cleaver Awards open for nominations
Nominations for the 2010 Cleaver Awards, an initiative of the South African Red Meat Industry Forum, are open until 31 December 2010. Read more >>

e-Commerce


ECDC online portal secures international orders
The Eastern Cape Development Corporation's (ECDC) trade facilitation portal, known as E-Platform, has secured international orders for Annette Oelofse, who produces mohair and wool products from her husband's angora goats and merino sheep, which are sources of her raw materials. Read more >>


Exhibitions & Events


Ready for the Global Pizza Challenge 2011?
Attention all pizza aficionados! Flex your culinary muscles at the much anticipated Global Pizza Challenge 2011, to be staged at the Sandton Convention Centre, from 13 - 16 March, 2011. Read more >>

Franchising


Franchise website upgrade
The website, Whichfranchise, which entered the South African market in 2006 from the UK, has a new look. Read more >>

Health & Safety


Safety in the workplace made easier
A short safety course for your staff could mean the difference between life and death while waiting for emergency services to arrive on the scene. Read more >>

Hospitality


Best places to go in SA
The annual Best of South Africa Awards, celebrating the country's top lodge, spa, hotel and restaurant, as voted for by House and Leisure magazine readers, were announced late last week. Read more >>

World Cup tourism, up to Cape Town's expectations
The results of a 2010 Visitor Tracking Survey, released at the 2010 South African Wine Tourism Workshop, Franschhoek, recently, have found that football tourists were impressed by Cape Town and the Western Cape Province and that 90% would visit Cape Town again. Read more >>

Winelands Golf Lodges get management makeover
The Winelands Golf Lodges, in De Zalze Winelands Golf Estate just outside Stellenbosch recently underwent a radical management makeover converting the units to exclusive lodges with the comforts of a hotel, but the privacy of individually catered chalets. Zabulan Hospitality Management manages this 4-star luxury conversion. The group offers collective national and international experience in the fields of hospitality, sales, marketing and management.

Logistics


Fuel depot goes solar
Cargo Carriers has, for the first time, developed a depot that runs completely off solar power. According to the company the self-sufficient and energy-efficient the environmentally friendly depot in Evander has already proved a success. Read more >>

Serco supplies new nitrogen fridges
Serco has supplied perishable goods distributors, Fast 'n Fresh, with three trailers and a rigid body truck - all fitted with vaporised nitrogen fridges from ecoFridge in the Ukraine. The European company sent two technicians to South Africa to oversee the fitment of the fridges earlier this year at Serco's Cape Town factory. Read more >>

Cargo Carriers show good growth
JSE listed Cargo Carriers shows revenue is up 18% with headline earnings growth of 19.3% in its interim results released 1 November 2010. The results point to a strong full-year performance and, given the sluggish economic environment and relatively low inflation effect, is a good performance. Read more >>

Packaging


Labels must conform by March 2011
Stricter controls relating to product information on all labels are being introduced by the Department of Health as part of Regulation R146, in an attempt to bring more transparency to the consumer market, and to crack down on manufacturers breaching the regulations. Read more >>

Packaging, labelling conference in Cape Town
The DecTec Africa 2010 conference, being held at the Townhouse Hotel Cape Town from 2-3 December 2010, will review packaging, labels and other product decoration, with an added regional perspective on market trends and development, the competitive environment and technologies. Read more >>

Regulatory


NCR cancels debt counsellors' registrations
The National Credit Regulator (NCR) has cancelled the registration of Sash Sahibdeen, a debt counsellor operating from Handy Square in Johannesburg, for contravening certain sections of the National Credit Act (NCA) and his conditions of registration as a debt counsellor. Read more >>


Research


New FNB figures on mortgages, credit
According to the latest FNB figures, the household sector credit growth continues acceleration, but there is no improvement in mortgage growth. September's mortgage growth remained unchanged at 4.8% year-on-year and the overall household sector credit growth continued its acceleration from 5.6% to 6.3% year-on-year. Read more >>

Retail marketing


Radio advertising set to explode over next five years
[Michael Bratt] Advertisers seem to be betting on what they see as the most accessible form of media in South Africa as money pumped into radio advertising is expected to rise sharply over the next five years. Read more >>

Freshstop Superhero campaign launched
Freshstop has recently launched a new marketing campaign to engage with its diverse target market. Early Bird, Super Mom, Braai Boys and Club Closers - the core Freshstop customer groups has been showcased in the campaign called The Freshstop Superhero. Read more >>

New theatre in Paarl
A new theatre has opened in the Boland town, Paarl. The Wynvlieg Cellar Theatre @ Boland in northern Paarl, started by local wine producer Boland Cellar, opened last week. Read more >>

How to get your emails through to your customers
[Greg Phillips] If you have embraced email marketing as a means of reaching your customers with your communications, are you sure that everyone who needs to read your messages is receiving them? Read more >>


Retailers


SA's self-service growing, embracing new trends
[Issa Sikiti da Silva] Self-service in South Africa has spectacularly grown in the past three years, showing significant changes in many areas as local companies begin to embrace customer's choices of web, mobile, kiosks and speech. This is according to a survey conducted this year by World Wide Worx in partnership with Consology. Read more >>

Clicks encourages home-grown eye-care product
eyeSlices, producers of the Biotanix Range, have reported that three variants of the brand's range are available in 100 Clicks stores nationwide. These eyepads use a patented cryogel which is wholly South African technology. Clients report that the pads reduce the appearance of red or tired eyes, dark circles under the eyes, wrinkles and puffy eyes within five minutes. Read more >>

Security


Be vigilant against potential fraudsters
With the silly season fast approaching, Absa urges customers to take the necessary precautions and avoid becoming unsuspecting victims as fraudsters intensify their efforts during this period. Read more >>

Zeus, fake archives set the malware tone for October
Kaspersky Lab, a leading developer of secure content and threat management solutions announces the publication of its Monthly Malware Statistics for October 2010. Read more >>

Technology


SABS President's Award for City of Cape Town
The City of Cape Town's Electrical Support Services (ESS) Department has won an SABS President's Award at the SABS (South African Bureau of Standards) annual awards ceremony, which was held recently. Read more >>

Training


New craft training unit in Cape Town
The Cape Craft and Design Institute (CCDI) has launched a Creative Enterprise Training Unit for Western Cape craft producers and designer makers in the East City District, a Cape Town precinct that is attracting increasing numbers of creative industries. Read more >>

KickStart competitors await results
Twelve KwaZulu-Natal finalists, having been selected from 300 entries and undergone their two-week training course, are competing for the top positions in the 2010 SAB KickStart Entrepreneurial Development Programme. Read more >>


International news
Consumer trends for 2011
LONDON, UK: While consumers are still reeling from the aftershock created by the global economic crisis, lessons have been learnt, behaviours changed and consumer adaptability has created a new way of life. With that in mind, Mintel predicts nine key consumer trends for the year ahead, examining how long term behaviour has been implicated. In 2011, consumers are living for the long term with attitudes inspired by a changed value set. Read more >>

Law firms in fee fall
LONDON, UK: Law firms see fall in fee income across the board but mid-tier come under most pressure, PwC survey shows. Read more >>

Consumer packaged goods trends for 2011
LONDON, UK: Mintel, the global leader in market and consumer intelligence, has predicted the worldwide consumer packaged goods (CPG) trends set to make an impact in 2011. Read more >>

RECMA publishes 2010 digital agency rankings
PARIS, FRANCE: RECMA, the research company evaluating media agencies in 50 countries, has just released its new Digital Agency Rankings report - edition 2010. The report finds that the leader is WPP with 32% of the total digital resources. Read more >>

UK's online display advertising market grows 34%
LONDON, UK: comScore, Inc. this week released an overview of the UK online display advertising market for Q3 2010, which showed strong gains compared to Q3 2009. Read more >>

Large US companies confident of ability to ride out slow recovery
NEW YORK, US: North America's largest companies are expecting a slow economic recovery without a second recession, according to the Deloitte CFO Signals quarterly survey, which tracks the thinking and actions of chief financial officers representing many of North America's largest and most influential companies. Read more >>

Smartphones dominate mobile traffic worldwide
LONDON, UK: Smartphone users are generating two-thirds of total mobile cellular traffic* worldwide despite the fact that only 13% of mobile subscribers use smartphones, according to the latest research from Informa Telecoms & Media (informatm.com/smartphones). Read more >>

D&AD Awards 2011: Sanky has a question for you
LONDON, UK: To launch the D&AD Awards 2011, D&AD president Simon 'Sanky' Sankarayya has a question for every single purveyor of original thought in the world. On 3 November 2010 at 12.00pm GMT he will attempt to ask this question in as many languages as humanly possible. Join Sanky at www.youtube.com/dandad. Congratulations to SA's Mike Schalit (Network BBDO) - he's the Radio Advertising jury foreman. Read more >>

More International news...


Company news

Brand news


Cadbury launches new 'Shots' of joy in South Africa - Cadbury South Africa
Cadbury's new Dairy Milk Shots are delicious chocolate balls coated in a crunchy candy shell. The candy shell provides a heat resistant casing preventing the chocolate from melting easily on hawker tables. Read more >>

Duracell SA's new Facebook fan page off to powerful start! - Fore Good Investments
The Fore Good Group, exclusive distributors for Duracell in South Africa, has announced the launch of the new Duracell Facebook fan page. Read more >>

Corporate Social Investment


Clover Mama Afrika is investing in the future - Clover
Clover Mama Afrika has been awarded the Mail & Guardian Investing in the Future Award in the Corporate category. In its 22nd year, the Investing in the Future Awards showcases excellence in corporate social investment (CSI) practice. Read more >>

CRM


10 ways to put strategy back into the sales cycle - Tracer CQM and Sofware International
As retailers gear up for the festive season, it's worth taking some time to evaluate your sales strategy and ensure it is in line with the goals and objectives you have set for your organisation. Cobus van Graan, MD of sales solutions company Tracer, says there are 10 strategic steps that will ensure sales success. Read more >>

Retail marketing


You are almost never too late for a TollReach activation! Book now for this summer! - TollReach
Have you missed an opportunity to communicate with your consumer over this festive period, due to long deadlines or over-subscribed inventory? TollReach has very quick turnaround times in terms of planning a promotion and executing the logistics. But of course, the sooner the agreement is signed, the better you can be assured of brand exclusivity. Read more >>


Galleries
Captain Stu EP launch

More
Dish Restaurant launch

More


Motoring
More Motoring news...


Travel
Biz.Travel Q&A with Maarten van den Nieuwenhuijsen
Over lunch of antipasti, warthog pasta and La Motte Sauvignon Blanc at Radisson Blu Waterfront, Brian Berkman and Maarten van den Nieuwenhuijsen, regional director of The Rezidor Group, Southern Africa shoot the breeze. Read more >>

MTN to launch Traveller
The cell phone has become the ubiquitous communication device of choice in South Africa and now, in what is claimed to be a first for South Africa and the world, MTN in introducing MTN Traveller - designed to allow consumers to plan their holidays - flights, accommodation, car hire and arrange other aspects of any trip. Read more >>

Holiday habits are gradually returning
LONDON, UK: Findings of a recent PwC consumer behaviour and travel survey show the changing holiday habits of consumers. The findings have unearthed several different behavioural trends, when compared with analysis before the recession. Read more >>

More Travel news...


BizLounge
Southern Ink Xposure back in Cape Town
Southern Ink Xposure, the international tattoo convention will be coming to the V&A Waterfront, Pavilion Conference Centre (formerly Imax/BMW Pavilion), Cape Town, between 28-30 January 2011. At least one international band will be performing alongside the host of tattooists. Read more >>

Culinary highlights with Blues Food and Wine Pairings
[Ruth Cooper] Really good food, like a good lover, leaves happy memories to look back on in days when one is not feeling that, um, fufilled. One of my favourite food memories belongs to an amazing chicken burger I had in a pub in Scotland when I was 17. Why it was so memorable I can't really recall, but eight years later I still count that chicken burger as one of my culinary highlights. Last night's Food and Wine Pairing at Blues Restaurant and Bar in Camps Bay is going into the happy food memory banks. Read more >>

Love, tragedy, maths
[Patricia Pieterse] Complicite's A Disappearing Number introduces us to the art and beauty of mathematics. The second season of the National Theatre Live in the UK has started, which means some more interesting plays coming to cinemas in SA. Read more >>

Jax Panik - so overly pop, it's anti-pop?
[Ruth Cooper] Jax Panik is trying to do something revolutionary with his latest album "I am Jax Panik". Supposedly a tongue-in-cheek pastiche of today's contemporary popular music employing deliberately cheesy poppy lyrics and beats, but ultimately, tongue or no tongue, the music still sounds like any of those Katy Perry, Adam Lambert dumbed down, banal-lyric hits that plague the radio. I just don't get it. Read more >>

Cheap and cheerful (without suffering crippling social damage)
[Johann Smith] Whatever happened to "I want that one"? Remember, when you didn't know what a specific delicacy was on a menu? That time when you wanted every scrumptious cake on the rotating wheel at a bakery, despite not knowing what any of it was called? You simply pointed at it and said: "that one" and merely described the colour and shape. Read more >>

Up the Creek in February 2011
From 4 to 6 February, 2011, Up the Creek 2011 will be held at a usually quiet Breede River campsite close to Swellendam. There will be three stages and loads of music and comedy. There are only 2000 tickets available and sales are now open. Read more >>

2010 Kirstenbosch Summer Sunset Concerts announced
The Old Mutual Summer Sunset Concerts at Kirstenbosch National Botanical Garden, Cape Town, will be held every Sunday afternoon from 21 November 2010 to 3 April 2011. This season's line-up features a host of big names. Read more >>

More BizLounge news...


New accounts
  • JWT Cape Town wins Kalahari.net advertising account - more info
  • Lowe Bull Cape Town wins two Ackermans accounts - more info
  • TBWA\Hunt\Lascaris partners with Giramundo - more info


People on the move
  • Oyster Box appoints new food and beverage manager - more info


Jobs offered
Product Technologist/Women's Footwear - EE - Cape Town
Cape Town based retailer requires the skills and expertise of an accomplished footwear buyer. Read more >>

General Manager - Durban
Trade Intelligence, a leading research, training and publishing business focusing on the FMCG is looking for a general manager to accompany us on the next exciting phase of our growth. Read more >>


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Noticeboards
Office space to let
[Other] Creative Suites at 210onlong, 210 Long street, Cape Town has ideal office space ranging from 10sqm - 100sqm to rent for short and long term.


Quotes
"Unless you try to do something beyond what you have mastered, you will never grow." - C.R. Lawton
"The greatest difficulty with the world is not its ability to produce, but the unwillingness to share." - Roy L. Smith
"The smallest bookstore still contains more ideas of worth than have been presented in the entire history of television." - Andrew Ross
"Sometimes your best investments are the ones you don't make." - Donald Trump
"With ordinary talents and extraordinary perseverance, all things are attainable." - Sir Thomas Fowell Buxton


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