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Survey shows huge growth potential for e-retailers in Africa
Survey shows huge growth potential for e-retailers in Africa

Africa offers enormous growth potential for e-retailers given that online shopping is in its infancy in the region. The recently released 'Shop the World!' report reveals that emerging markets offer the highest growth potential for the e-commerce industry.

By Sumesh Rahavendra 31 Oct 2014 11:57

Flaw in Vodacom software caused security leak
Flaw in Vodacom software caused security leak

Faulty security software at cellphone network operator Vodacom allowed the distribution of the cellphone numbers of the company's subscribers to websites they browse on their phones.

31 Oct 2014 09:26

VavavavoOomph! - Oomph! Africa
VavavavoOomph!

Brand activation and OOH media expert - Oomph! Africa - cracks record quarter-of-a-million attendance at Sanlam's Roadshow.

By Susan Mottram, Issued by Oomph! Africa 30 Oct 2014 10:46

Facebook Rooms: what it could mean for your company
Facebook Rooms: what it could mean for your company

Facebook, Inc has launched its new app, "Rooms" across iOS devices in the US, with an eventual roll-out to more devices and areas. What could this mean for your company?

By Jason Perelson 30 Oct 2014 06:09

[Biz Takeouts Lineup] 111: Stretch Experiential Marketing with Mike Silver
[Biz Takeouts Lineup] 111: Stretch Experiential Marketing with Mike Silver

Tune in to the Biz Takeouts Marketing & Media radio show tomorrow, Thursday, 30 October 2014, from 9-10am as show host Warren Harding chats to Mike Silver, MD of Stretch Experiential. [twitterfall]

29 Oct 2014 09:17

StarTimes unveils new channels, plans rapid expansion
StarTimes unveils new channels, plans rapid expansion

In line with its rapid expansion plan to reach 36 states by December 2014, Nigeria Executive Officer of pay-tv provider StarTimes, Joshua Wang, has unveiled nine additional channels. The pay-tv provider is currently covering 32 states and cities across the country.

29 Oct 2014 07:52

Andrew Cook
Six of the worst customer service practices... and how to fix them

Customer experience management (CEM) is a strategic process that companies should implement across the entire organisation to look after their customers.

By Andrew Cook 28 Oct 2014 15:00

Positioning luxury brands in emerging markets
Positioning luxury brands in emerging markets

We recently launched of a new premium whisky in the Tanzanian market. Most whiskies are marketed along the same few lines. One example would be, process; "Buy our whisky, it is triple distilled". Many use heritage; "Buy our whisky, it comes from a loch in Scotland where we've been making whisky for 500 years". Another way to go is endorsement; "Drink our whisky, Sean Connery does".

By Cobus van Zyl 28 Oct 2014 14:06

TNS adds its voice to inaugural MRMW Africa conference - TNS South Africa
TNS adds its voice to inaugural MRMW Africa conference

The world's most innovative market research conference is coming to Africa in November. Cape Town will play host to the inaugural Market Research in the Mobile World (MRMW) Africa conference on 5 and 6 November. TNS will have a strong voice in discussing the latest mobile market research innovations, along with other market leaders.

Issued by TNS South Africa 28 Oct 2014 11:01

Saatchi & Saatchi SA stick their heads above the rest at the Giraffes
Saatchi & Saatchi SA stick their heads above the rest at the Giraffes

Saatchi & Saatchi SA's social media accounts rang with an air of pride and self-congratulations this past weekend, as they came out tops in Publicis Group's Giraffes Awards...

By Leigh Andrews 28 Oct 2014 08:38

Okunoren Twins scoops RC Africa Innovation Award
Okunoren Twins scoops RC Africa Innovation Award

Nigerian clothing icons, the Okunoren Twins, have been awarded the 2014 Retail Congress Africa Award for Innovation. The award is intended to celebrate retailers who are driving change and growth with inspirational vision and foresight.

27 Oct 2014 09:53

MTN drops on Nigeria worries
MTN drops on Nigeria worries

Shares in MTN Group fell 3.79% to close at R235.03 on concerns about regulatory pressure in the mobile operator's largest market‚ Nigeria‚ which dragged down its subscriber growth there for the three months to September.

By Thabiso Mochiko 27 Oct 2014 06:50

Mobile money - time for a reality check?
Mobile money - time for a reality check?

The growth of mobile money in Africa over the last seven years has been phenomenal. Figures doing the rounds (and quoted by The Economist and Financial Times amongst others) include the calculation that 43%of Kenyan GDP is channelled through M-PESA each year, and that Kenyan mobile money is reported as having 26 million customers (Central Bank of Kenya website).

By Vahid Monadjem 25 Oct 2014 10:52