Providing a personalised experience to guests is key to having a competitive advantage in the hotel industry. For instance, if a guest requests his/her room to have a jacuzzi, they have a reason for that; perhaps immersing themselves in that tub is the best way for them to relax. If Wi-Fi is requested, it is important to see to it that it is available for the guest, because maybe they need to keep their business running even when vacationing.
Josephine Wawira 3 days ago
Leeu Estates has been featured on the Travel + Leisure It List 2017 and will appear in the March issue of Travel + Leisure alongside other award-winning properties.
16 Feb 2017
AccorHotels has entered into three partnership for the construction and management of hotels in Addis Ababa, including Mercure, ibis Styles, and ibis.
16 Feb 2017
A large number of visitors visiting the Garden Route, characterised by beautiful coastal and forested mountain areas, created a need for more and improved accommodation options. George is both a large urban centre and the location of the region's airport. It has developed into a town offering many features for travellers, visiting for both leisure and business purposes.
15 Feb 2017
Fair Trade Tourism has added Shamwari Game Reserve - one of South Africa's most high-profile and innovative wildlife conservation areas - to its portfolio of South African tourism businesses. Shamwari has marked its 25th anniversary this year by achieving Fair Trade Tourism certification for all eight of its tourism products.
15 Feb 2017
BON Hotels has added BON Hotel GRAND Pela, located in Abuja, to their portfolio - their tenth property in Nigeria.
14 Feb 2017
Luxury, as a way of travel, can be seen from varying perspectives - from seeking rare and valuable experiences as well as the need to invest in emotional wellness. While conventional travel is associated with low-cost adventure, travellers are increasingly shifting gear and are willing to part with the extra dollar for extra special attention and services.
Josephine Wawira 13 Feb 2017
With the addition of a new 5-star apartment located in the Protea Hotel by Marriott Mossel Bay, the Garden Route region is well placed to cater to the luxury travel market.
13 Feb 2017