HP Enterprise plans $8.5bn spinoff, merger
HP Enterprise plans $8.5bn spinoff, merger

SAN FRANCISCO: US technology group Hewlett Packard Enterprise said it plans to spin off and merge its corporate services business in a deal valued at $8.5bn (7.6bn euros).

3 days ago

Developer recruitment platform OfferZen launches in SA
Developer recruitment platform OfferZen launches in SA

Developer recruitment marketplace OfferZen has launched in South Africa, attracting 100 companies to the platform within its first six months of operation.

By Gabriella Mulligan 26 May 2016

Building smarter, better malls
Building smarter, better malls

Since The Mall of Africa, South Africa's biggest single-phase shopping mall development, opened its doors on 28 April, it has dominated social media chat lately, as much for its promise as its problems. Is it the mall built for the future like some say? My colleagues who have been brave enough to venture forth tell me that it is well-designed, but otherwise unremarkable from an innovation perspective.

By Lee Naik 25 May 2016

Are you managing the people or the tech?
Are you managing the people or the tech?

Technology, when implemented effectively in a contact centre, is a powerful tool. But, what is often overlooked is that call centres are about the people first, and the technology is simply the enabler that helps provide the best customer experience.

By Jed Hewson 23 May 2016