Saurabh Kumar
Advanced analytics: the key to the customer

E-commerce continues to grow exponentially and companies in the business to consumer (B2C) environment need to develop seamless customer experience to remain competitive and relevant. Consumers are fickle, if something doesn't work for them, they take their credit card and they move on. It has become essential for businesses to enable communication across various channels as well as to provide integrated services across mobile and e-commerce platforms, and brick-and-mortar stores.

By Cari Van Wyk

Sbu Shabalala - Adapt IT CEO
Adapt IT targets Africa expansion

Technology firm Adapt IT is targeting further expansion in the rest of Africa to increase the share of turnover from outside SA. The group, which released strong results for the six months to end December, has posted consistent growth in the past five years, helped by existing businesses and acquisitions that have widened its geographic footprint.

By Thabiso Mochiko

MTN Nigeria's legal battles pile up
MTN Nigeria's legal battles pile up

Abu Dhabi headquartered telecoms company Etisalat is suing MTN for the second time in under a year in Nigeria. Etisalat confirmed to Bloomberg that it is suing MTN over the latter's purchase of Nigerian internet provider Visafone Communications.

©Anna Bizon via 123RF
wiGroup develops rewards app for Mercantile Bank

Mercantile Bank has partnered with mobile transaction solutions provider, wiGroup, to develop an app that will enable entrepreneurs to earn and redeem points at till points of most major retailers using QR code technology.

New ttrumpet feature keeps communities safer
New ttrumpet feature keeps communities safer

ttrumpet - the white label over-the-top (OTT) service provider - now brings 'Community Channels' - a new dimension to the platform by using mobility and OTT to make communities and business owners feel safer.

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Dangers of rental and long-term contracts

Whilst companies have no option but to embrace technology, to take advantage of the efficiencies and cost savings it has to offer, they need to avoid long-term contracts at all costs.

By George Golding

#DesignMonth: A virtual solution for financial inclusion
#DesignMonth: A virtual solution for financial inclusion

The mobile payment space is an exciting one right now; and with on-demand services like UBER and Netflix gaining constant popularity the demand for online payment services is set to soar. The overriding concern however is security.

By Lauren Hartzenberg