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It's all about the who and the woo

"Did you know that it costs more to gain a new customer than to have a devoted one? So, why then are budgets, in general, spent more on attaining new customers' attention...?"

26 Jun 2015 07:40

C-Suite must lead customer engagement: the Economist Intelligence Unit Study reveals

Genesys today released a global study showing that C-suite-led CX initiatives can increase revenues and customer satisfaction while reducing costs...

26 Jun 2015 07:39

Game changer: how will wearable tech affect visitor experience at sports events?

Here's a slightly surprising walkthrough of how wearable technology can change your experience at that next football game or that next cricket match...

25 Jun 2015 07:45

ERP solutions help schools and universities power better outcomes for students

Facing growing demand for education as well as rising cost pressures, universities and schools should be looking at modernising their business systems to streamline administration...

22 Jun 2015 07:40

Samsung delivers accessible healthcare to the community of Hammanskraal

Samsung Electronics South Africa is addressing the need to provide accessible healthcare services in the Ga-Ramotse community in Hammanskraal...

19 Jun 2015 06:10

Infor Advanced Planning optimises supply chains

Infor, the industry cloud company, announced Infor Advanced Planning 11, a configurable constraint-based supply chain planning solution to optimise supply chains...

18 Jun 2015 06:00

Gumtree launches Call Tracking for automotive leads

Gumtree has added the ability to track telephonic leads to their existing automotive dashboard. This will allow dealerships to better evaluate the effectiveness of their ads...

17 Jun 2015 11:34

Using satellite connectivity to support sustainable farming

Although not yet listed as an endangered species, Roan antelope numbers have drastically reduced across Africa in recent years...

17 Jun 2015 08:09

Five sectors ripe for transformation by the Internet of Things

The spread of technology is an interesting phenomenon. In some instances, it is only available to the wealthiest people or the largest businesses...

By Yannick Decaux 15 Jun 2015 06:05

XLink enables companies to increase their footprint in Africa

Card acceptance/compliance continues to grow exponentially in African countries and with the mounting need for secure and reliable communications...

10 Jun 2015 06:05

SAP SA to help local municipalities and customers transition to MSCOA

SAP South Africa announced its intent to engage with its ecosystem and local government with a view to assisting local government municipalities to simplify its functions and new regulatory processes...

9 Jun 2015 06:05

SAP Africa partners with BMZ to facilitate fresh economic prospects for Africa

SAP Africa announced its participation in a partnership with the BMZ. Titled "Digital Africa", the project is focused on how new technologies and innovative solutions will determine the future for Africa....

4 Jun 2015 07:41

"The potential for digital services in Africa is still largely untapped" - Yolande Steyn

VAS Africa spoke to Yolande Steyn to hear her thoughts on the mobile money and digital payments sector...

2 Jun 2015 10:35

Tshwane free wi-fi project provides model for social impact bond

A free wi-fi project that has successfully taken root in Tshwane could set the pattern for social impact bonds in South Africa...

1 Jun 2015 13:26

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