Hosted PBX provider Connection Telecom has revealed the secret of a supreme customer service experience. The company uses Zendesk, a popular cloud-based incident management application, which integrates feeds from multiple customer communications channels...
3 Mar 2015 06:44
Don't miss the opportunity to be one of the executives at this free event!..
Issued by 4 Dimensions Advertising 2 Mar 2015 10:30
Artificial Intelligence is not yet a reality, but very smart computers are...
By Jed Hewson 26 Feb 2015 10:12
Internet Solutions has launched a cloud-based recovery solution, Disaster Recovery as a Service...
20 Feb 2015 08:54
Let's assume for a second that you have no idea about websites and what goes into developing a website. You've decided it's either time to build a website or update your existing one...
By Ryan Murphy 19 Feb 2015 15:34
Google has announced that it will be shutting down Helpouts on 20 April 2015...
By Edzai Conilias Zvobwo 16 Feb 2015 15:15
With data volumes continuing to increase at an unprecedented rate, capacity has become a critical criterion when it comes to selecting data storage solutions...
By Kalvin Subbadu 15 Feb 2015 16:10
Small businesses and start-ups should seek out ways to improve productivity, time management, organisation, and, ultimately, make day-to-day tasks easier to manage...
By Peter Davidson 9 Feb 2015 15:16
![[eCommerce Africa] How digital disruption is really redefining retail](http://cdn.biz-file.com/c/1502/256145.jpg)
Best you rethink your business model if you see digital as a pure replacement for traditional 'bricks and mortar' retail, says Colin Fleming, group e-commerce executive at Massmart...
By Leigh Andrews 6 Feb 2015 08:00
Data consumption continues to grow at an incredible pace globally. Over 90% of all the data in the world was created in the past two years, and the total amount of data being captured and stored by industry doubles almost year on year...
3 Feb 2015 14:05
There is a broad awakening amongst South African companies that mobile device management (MDM) software for managing mobile phones, tablets, laptops and other portable devices has become a necessity for protecting corporate data...
3 Feb 2015 06:50
Surprisingly, the debate surrounding satellite as a feasible and sustainable communication technology continues...
By Dr Dawie de Wet 2 Feb 2015 13:30
Wi-Fi Calling is expected to change how African consumers and businesses benefit from mobile communication in 2015...
2 Feb 2015 13:11
Kaspersky Lab's experts have decided to mark the 30th anniversary of the PC by looking into the future and imagining how information technology might develop and change our lives in the new digital realities of 2045...
29 Jan 2015 11:40
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