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Mall of Africa future-ready with Wi-Fi network

Open-access Wi-Fi Network, VAST Networks together with Ruckus Wireless successfully deployed the continent's largest mall Wi-Fi installation, providing consumers and retailers with...

23 hours ago

Staying on top of trends in the security industry in 2016

As 2016 rolls on, a number of factors and trends will gain traction in the security sector, shaping the progression of the security sector. These include increased demand for integration, big data...

By Neil Cameron 3 days ago

Visual IVR can transform the service experience

Thanks to the emergence of visual interactive response technology, the frustration of listening to numerous menu options before eventually being able to speak to an agent at a call centre is no longer the case...

3 days ago

MTN Business launches cloud services platform in Rwanda and Cameroon

In a bid to create greater efficiencies, as well as enable the growth of small and medium enterprises (SMEs), MTN Business is driving the development of ICT solutions, specifically for SMEs...

25 Apr 2016

ESD facilitates smoother sales to channel partners

Electronic software distribution (ESD) has seen significant growth over the past few years, and the channel, in particular, is increasingly using this delivery mechanism in order to improve efficiencies and reduce costs...

By Anton Vukic 21 Apr 2016

Municipalities can drive efficiency through shared services

With pressure mounting on the government to reduce costs while improving governance and service delivery, there is an opportunity for municipalities to streamline their operations by adopting a shared services model...

18 Apr 2016

Get connected in the clouds at Table Mountain Cableway's Wi-Fi Lounge

Table Mountain Cableway's new Wi-Fi Lounge can now connect visitors far above the Mother City. All visitors can connect, share, post, Tweet or...

15 Apr 2016

Government should be championing for an always-on approach

An always-on approach will be key in facilitating a high availability public sector geared to meet the needs of all its stakeholders...

14 Apr 2016

VPS hosting advantages for startup owners

Virtual private server hosting packages are normally not considered by startup owners because of the belief that prices are way too high. This is completely incorrect...

By Boris Dzhingarov, Issued by Monetary Library 14 Apr 2016

The rise of customer-focused IT

In today's global economy, characterised by technology commoditisation and consumerism, IT businesses are finding it tough to differentiate themselves from their competitors...

By Paul Fick 12 Apr 2016

Reconciling CX and the CFO

Your customers have expressed an overwhelming desire to get in touch with your company in more ways than one. They want to use email, chat, online platforms and social media...

By Thinus Janse van Rensburg 7 Apr 2016

New MTN bundle allows users to recharge via sun

MTN South Africa launched its new promotional package featuring World Panel's SunStream which allows users to stream...

5 Apr 2016

Importance of quick, secure and flexible IT delivery

Delivery has always been a key differentiator in business. Whether it be goods or services, companies that are known to deliver quality offerings quickly, securely and flexibly...

By Brendan McAravey 4 Apr 2016

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