Retail Marketing most commented



Pioneer goes into food partnership in Nigeria
Pioneer goes into food partnership in Nigeria

Pioneer Foods‚ the maker of ProNutro and Weet-Bix breakfast cereal‚ on Tuesday, 3 March 2015, announced its first major foray into Nigeria.

By Zeenat Moorad 4 Mar 2015 16:41

Grocery stores cry foul as load shedding raises costs
Grocery stores cry foul as load shedding raises costs

Grocery retailers and food producers say lost trading hours‚ wasted food and costly generators are among the biggest concerns emanating from the rolling power blackouts afflicting SA.

By Nick Hedley 4 Mar 2015 16:33

New study shows dawning of segmentation strategies
New study shows dawning of segmentation strategies

A new JDA study has found that manufacturers and retailers recognise that their global supply chains have become complex, yet most still rely on outdated tools and ineffective processes to manage complicated end-to-end value chains.

4 Mar 2015 15:52

Major changes needed with new BBBEE Codes
Major changes needed with new BBBEE Codes

The amended Broad-Based Black Economic Empowerment (BBBEE) codes, which come into effect on 1 May 2015, will affect nine sectors within the South African economy; will have a major impact on smaller enterprises operating between R5-10 million annual turnover and the most impact on businesses whose growth will see them crossing the R10 million mark.

4 Mar 2015 15:11

Quick and easy tyre analysis - Tiger Wheel & Tyre
Quick and easy tyre analysis

Tiger Wheel & Tyre is challenging motorists to do some "tread investigation" to determine exactly what your tyre tread wear is telling you.

Issued by Tiger Wheel & Tyre 4 Mar 2015 14:13

West Pack Lifestyle the first retailer in SA to use graphic electronic shelf labels throughout stores - XON Retail Solutions
West Pack Lifestyle the first retailer in SA to use graphic electronic shelf labels throughout stores

West Pack Lifestyle in Vanderbijlpark is the first South African retailer to employ Pricer graphic electronic shelf labels (ESL) throughout its store.

Issued by XON Retail Solutions 4 Mar 2015 14:04

Another stellar win for Stellenbosch
Another stellar win for Stellenbosch

For the second consecutive year, South Africa's oldest wine route, the Stellenbosch American Express Wine Routes, has been voted the Best Promotional Body at the Wine Tourism Awards 2015 of Drinks International magazine, one of the most trusted and respected global drinks journals.

4 Mar 2015 12:03

New York Festivals World's Best Advertising: The 2015 Executive Jury
New York Festivals World's Best Advertising: The 2015 Executive Jury

NEW YORK CITY, US: New York Festivals International Advertising Awards competition announced the 2015 Executive Jury. SA is represented by Graham Lang, Chief Creative Officer, Y&R South Africa...

4 Mar 2015 11:34

Pick n Pay set to hit 10 million smart shoppers
Pick n Pay set to hit 10 million smart shoppers

A personalised coupon system and unique agreements with third-party partners will set Pick n Pay's smart shopper apart in 2015...

4 Mar 2015 10:03

Cultivating e-commerce through wine
Cultivating e-commerce through wine

The new Vinotèque e-commerce site, created by Stellenbosch-based visual communication agency, G2Design and built on the Shopify platform with PayPal, means wine and spirit connoisseurs can safely explore and own outstanding wines and spirits.

4 Mar 2015 09:57

New research: How employee emotions' impact on customer experience
New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends, insights and thought leadership based on 13 years of data, across 32 industries and 155 companies, with representative companies as well as the government sector.

4 Mar 2015 08:05

SA banks' customer satisfaction index improves
SA banks' customer satisfaction index improves

According to the latest South African Customer Satisfaction Index (SAcsi), South African banks have achieved slightly higher customer satisfaction scores than last year. The overall score was 76.3 out of 100 (2013: 75.6).

4 Mar 2015 07:54

Chris Moerdyk
Why customer service is so bad

One of the main reasons why customer service in South Africa is pretty much atrocious is because staff attend customer service training courses...

By Chris Moerdyk 3 Mar 2015 05:02