Court says Google did violate antitrust lawsThis is a landmark antitrust ruling against Google that may have wide reaching effects. | |
BPO industry report says Africa is becoming global CXM hubCareerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga. | |
Google brings advanced AI model Gemini to Bard in South AfricaGemini Pro now powers Google Bard | |
Home Affairs service down because of SITA mainframe issueThe IBM Z platform leverages AI for the highest security, performance and availability. Source: ibm.com | |
The TikTok dance party is over, the platform is ready to get paidThe TikTok dance party is over. Source: Lindsey Schutters | |
TCL hits the mark with its TVs in South Africa[Imran Salie] I was fortunate enough to spend some time with a 55" TCL smart TV, and during that time I grew quite fond of it. Here's why... | |
How to remove a password lock from a PDFImage source: Miguel Á. Padriñán from Pexels | |
Big spike in ransomware attacks calls for adoption of backup-as-a-service[Kate Mollett] Cybersecurity attacks are on the rise, meaning that dealing with security risks is an ongoing journey for enterprises... | |
Why is SaaS so valuable in a post-Covid-19 business environment?[Johan Scheepers] The global software-as-a-service (SaaS) market size is projected to reach approximately R4.98tn by 2026. What exactly is causing this growth? | |
Ensuring safety and security at major sporting eventsLaurence Smith | |
Securing the transformation to the SD-WAN powered branchDoros Hadjizenonos, Regional Director – SADC at Fortinet | |
Demystifying DMaaS and why you need it[Iniel Dreyer] The move towards "Everything as a Service" (XaaS) is revolutionising business... | |
Tech won't kill the contact centre, it'll make it more powerful[Wynand Smit] Over the past few years, there have been increasingly dire predictions that automation and technology will be the major job killer of our generation... | |
Can you trust a local data backup provider?Iniel Dreyer | |
#EntrepreneurMonth: Ozone does it all - from email hosting to product distribution[Evan-Lee Courie] Ozone Information Technology Distribution is a channel technology company. But what makes the company stand out is the women - it's an IT company populated by women... | |
#WomensMonth: Women must explore the future of techSiphindokuhle Mazibuko, senior service delivery manager at Mimecast SA | |
USAID seeks solutions to help women access tech[Tom Jackson] USAID has opened applications for the WomenConnect Challenge, seeking global solutions that meaningfully change the ways women and girls access and use technology... | |
#EntrepreneurMonth: Go out there and do something that you love[Ilse Burger] A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers... | |
Three things they won't tell you when breaking up with your ISP© baranq via 123RF | |
Gamification can ease contact centre pressure[Bruce von Maltitz] Contact centres need all the help they can get during the busy peak season, and gamification could be the answer... |