George Golding
Dangers of rental and long-term contracts

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[George Golding] Whilst companies have no option but to embrace technology, to take advantage of the efficiencies and cost savings it has to offer, they need to avoid long-term contracts...

Posted 6 days ago | Like
Boris Dzhingarov
The benefits of hiring a telephone answering service - Monetary Library

Boris Dzhingarov[Boris Dzhingarov] A customer service department can be an expensive venture that takes time. A faster solution would be to hire a telephone answering service to handle your inbound calls...

Posted 17 days ago | Like
Gary Allemann
Using GIS to enhance the customer experience

Using GIS to enhance the customer experience[Gary Allemann] Today's economy is highly challenging for the majority of businesses, from retailers to service providers and everyone between...

Posted 5 months ago | Like
Saurabh Kumar
Adopt the right outsourcing strategy

Adopt the right outsourcing strategy[Saurabh Kumar] Chief Information Officers are under enormous pressure to align IT with business strategy in the face of rapidly evolving and changing technology...

Posted 5 months ago | Like
Mark Chertkow
Intelligent solutions to improve security and underpin smarter, safer cities

Intelligent solutions to improve security and underpin smarter, safer cities[Mark Chertkow] The smart city concept is gaining traction across the globe as intelligent, connected technologies grow in number and sophistication...

Posted 6 months ago | Like
Paul Divall
Smart retail spaces make smart business sense

Smart retail spaces make smart business sense[Paul Divall] Intelligent technologies have become increasingly common, both within the business and consumer space. Utilising such 'smart' technologies results in...

Posted 7 months ago | Like
Jonas Thulin
Betting the farm on untested tech

Betting the farm on untested tech[Jonas Thulin] While a plethora of new payment solutions are coming to market, businesses should be cautious about moving to new solutions just for the sake of it...

Posted 8 months ago | Like
Brendon Williamson
Improve cash flow with easy online billing

Improve cash flow with easy online billing[Brendon Williamson] Electronic invoicing can now allow even the smallest of companies to take payments online - without needing e-commerce capability on their websites...

Posted 9 months ago | Like
Neal Bricker
How on-site communications networks can impact your company

How on-site communications networks can impact your company[Neal Bricker] The importance of an internal communications network is difficult to overstate. Businesses require a comprehensive on-site infrastructure to function efficiently and improve productivity.

Posted 2 years ago | Like
Luke Wingfield Digby
Build your online reputation with engaging emails

Luke Wingfield Digby[Luke Wingfield Digby] Online reputation management has come to mean managing the perception of yourself, or your brand, on the internet and especially social media. But for email marketers, reputation management is critical and far more tangible: it's the difference between sending emails and having entire domains blacklisted because you are seen as a spammer.

Posted 2 years ago | Like (3)
Doros Hadjizenonos
When it comes to security, size doesn't matter

Doros Hadjizenonos[Doros Hadjizenonos] IT security has no respect for size. A hacking group can have hundreds or thousands of members globally, like anonymous, or just a handful, like the group that mounted the successful Eurograbber attacks against banks in 2012 - but in either case, the disruption to the target organisations is equally severe.

Posted 2 years ago | Like
Albie Bester
Reaching for the cloud? Why an experienced partner can help

Albie Bester[Albie Bester] There is little doubt that opportunity exists in the Cloud services space, considered one of the fastest growing areas of ICT.

Posted 2 years ago | Like
Selvin Kristnen
Seven tips for choosing the right video, audio collaboration partner

Selvin Kristnen[Selvin Kristnen] It seems businesses large and small are coming round to the idea of using video conferencing as an effective and efficient business communications tool. This shift has partly been driven by the popularity of consumer video technologies like Skype, which are allowing people to communicate face-to-face across different geographies and time zones, in a cost-effective, efficient and social manner.

Posted 2 years ago | Like
Bruce Taylor
Unlock the power of information in insurance

Bruce Taylor[Bruce Taylor] There are three indisputable facts about the insurance industry. Firstly, it's a USD4.3 trillion global business with premium revenues in emerging economies growing at 11% year-on-year.

Posted 2 years ago | Like
Alexander Mehlhorn
Four non-negotiable areas of focus for IT managers

Four non-negotiable areas of focus for IT managers[Alexander Mehlhorn] We all recognise the stereotypical IT manager sitting behind a desk in the company dungeon, wearing a t-shirt sporting an obscure geek reference, and sighing into the phone as he tries to convince the marketing manager to use a password other than 'God'.

Posted 2 years ago | Like
Niven Perumal
Security trends: Guarding the physical and virtual environment

Niven Perumal[Niven Perumal] Most businesses have physical premises to protect - warehouses, offices or stores that are vulnerable to crime - as well as virtual "assets" and information. Technology can play a crucial role in protecting both.

Posted 2 years ago | Like
Jed Hewson
Hosting is the norm, not the exception

Jed Hewson[Jed Hewson] Gartner has said that there will be a 17% compound growth over the next five years for contact centre adoption of hosted call centre solutions, and it expects that by the end of this year, 75% of global call centres will be leveraging hosted call centre solutions.

Posted 2 years ago | Like
Manash Chaudhuri
Manash Chaudhuri
[Services] Cloud CRM vs on-premise CRM: Which is a better choice for you?
http://tinyurl.com/c6mkg3e
Posted 3 years ago | Like
Neill Le Roux
Neill Le Roux
[Services] Churn prediction should not be hard and should not cost a fortune. Contact me and we can help you turn your business around.
www.rca-cms.co.za
Posted 3 years ago | Like
Jaroslav Cerny
Outsourcing vs temporary staff could make all the difference to your database

Jaroslav Cerny[Jaroslav Cerny] Economic conditions are a very pressing challenge for organisations of all sizes around the world, resulting in squeezed budgets. One such area is IT. As a result, many organisations are turning to outsourcing as a business model, as it offers savings, flexibility, scalability and the ability to access resources on demand rather than having to hire them full time. However, as a result of the unique conditions in South Africa which include a massive skills shortage, and in an effort to save money, some organisations are turning to temporary staffing solutions to fill critical posts. This can be a costly mistake.

Posted 3 years ago | Like