MARKETING & MEDIA How speech analytics is changing the contact centre[Gert Swart] Contact centres, like most contemporary companies, have to deal with ever increasing quantities of data, with the number call recordings, analytics and other metrics being added daily... | |
LIFESTYLE & ENTERTAINMENT Prime time[Eugene Yiga] South African rock band Prime Circle chats about their new album and upcoming tour. | |
MARKETING & MEDIA What should a modern marketing manager be able to do?[Chemory Gunko] Many marketing people placed in companies are juniors, if they even exist at all - or the role is just not taken seriously at all by anyone internally... | |
LEGAL When can a trade union be held in contempt of court?[Kirsten Caddy] In a judgment handed down by the Labour Appeal Court (LAC) on 12 June 2014 (Food and Allied Workers Union v In2food (Pty) Ltd, case number J861/2013), the LAC had occasion to consider the circumstances under which a trade union can be held in contempt of a court order prohibiting an unprotected strike. | |
MARKETING & MEDIA [Habari #Tuongee2014] The creative adult is the child who survived[Ilse Burger] Habari Media's Insights and Innovations Director, Byron John, covered the topic of creativity at this year's Habari Media Tuongee which... | |
LIFESTYLE & ENTERTAINMENT Carstens prevails[Ruth Cooper] Arno Carstens, best known as rock god of iconic SA band Springbok Nude Girls, has recently released his fifth solo album: "Lightning Prevails". We sent him a few questions to find out more. | |
LIFESTYLE & ENTERTAINMENT Oh, what a night![Debbie Hathway] Cape Town's dance fraternity turned out in force to support Dance Garage's Rust Coloured Skirt fundraiser at the Artscape Theatre on 20 July. | |
MARKETING & MEDIA 802 words to help event planners increase their event attendance[Terry Sutherland] Every single event planner wants to ensure that their events are well attended. Whether you're tasked with running an exclusive product launch or a high-profile awards evening... | |
MARKETING & MEDIA [Habari #Tuongee2014] Back to the future of digital[Ilse Burger] The fourth annual Habari Media Tuongee brought together the finest of the digital marketing industry to talk about the past, present and future of digital... (video) | |
MARKETING & MEDIA Quality over quantity[Marion Scher] When I first started writing, I wanted to know how I could be the best writer possible in my field. The best advice I could find was write every day. | |
MARKETING & MEDIA Actually, Hlaudi is the right man for the job...[Chris Moerdyk] Hlaudi Motsoeneng is absolutely the ideal man for the job as Chief Operating Officer (COO) of the SABC. | |
MARKETING & MEDIA [NewsMaker] Joanna Oosthuizen[Louise Burgers] The future of communications is content and speed, says the new Ogilvy & Mather Public Relations National Managing Director, Joanna Oosthuizen. | |
LIFESTYLE & ENTERTAINMENT Become a fan of Fancourt[Ruth Cooper] Imagine soft green mounds, rolling hills, wispy clouds, the gentle caress of the sun on your cheek, the sound of chirping birds and the nee-yow of golf carts in the distance. Imagine this and you might have a pretty good idea of what it might be like to stand overlooking the lush green grounds of Fancourt, the premier leisure resort on the Garden Route on a still-and-sunny winter's day morning. | |
MARKETING & MEDIA Avoid these five common digital media mistakes[Matthew Arnold] Digital media is a crucial part of today's marketing mix. While it is important to ensure that you have a digital media plan to support your campaign... | |
MARKETING & MEDIA Measuring your marketing impact[Charles Stretch] With the proliferation of tools for both measuring and automating your marketing efforts, start ups and SMEs aren't exactly craving real-time marketing data... | |
MARKETING & MEDIA Big data, big advantages[Simon Campbell-Young] Big data promises numerous benefits, such as competitive advantages, productivity growth, operational efficiency and innovation... | |
LIFESTYLE & ENTERTAINMENT Cape Town City Ballet entertains with Ballet Beautiful[Debbie Hathway] One of the fascinating and most important aspects in a dance production is the casting. Unexpected partnerships can shine a light on a dancer who may have been overlooked previously, while new choreographic commissions create opportunities for company members to strut their stuff artistically and theatrically. |