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Winter warmers - 10 Jun 2013

[Shan Radcliffe, @Biz_Retail] The winter chill has bitten the south-west of the country in a big way and while I had it on good authority that the sun was still smiling on the northern parts of our fair country last week, a gander at today's weather report tells me that Jack Frost is nipping at your toes up there. But I digress. This past week we learned that South Africans aren't fans of self-service channels; Nicolas De Sousa tells us why franchising is the ideal industry for investment, while Marcel Strauss and Milos Mazalek give us the "how to" on selecting a franchise. South African Council of Shopping Centres' CEO Amanda Stops says retailers need to engage and delight shoppers; Puma seems to be running with that advice by letting its customers design their own sneakers. Consumers are fast developing a taste for flavoured milk and we're in for two courses of Thai later this month. And if that doesn't warm the spirits, then perhaps our latest competition will... read more

Back to the future - 3 Jun 2013

[Shan Radcliffe, @Biz_Retail] The year is 1920. Alcohol has just been prohibited in the United States and rum-running is roaring business. read more

That winning feeling - 20 May 2013

[Shan Radcliffe, @Biz_Retail] In the news this past week, Belinda Clur discusses a new property trend emerging on the continent; Ian Steyn explains why customer engagement strategies need to be properly managed; and Michelle Francis encourages the training of mere brand ambassadors to "grand ambassadors". A big congratulations goes to PriceCheck for bringing home the International BlackBerry App of the Year Award, to all the winners of the Supply Chain Management Education Excellence Awards, and to our very own Portfolio Night Johannesburg winner! Have a great week everyone! read more

Fashion to die for - 13 May 2013

[Shan Radcliffe, @Biz_Retail] Have you ever thought you were paying "an arm and a leg" for something? Ever joked that you'd give your left kidney for that awesome pair of designer shoes? Well, The Exchange wants you to do just that. Cash and credit is of no value in this new Cavendish store. read more

Fly by - 6 May 2013

[Shan Radcliffe, @Biz_Retail] It's already May, and it's about that time of year when I sit for a moment and wonder "Where on earth has this year gone?" I would swear we were celebrating the new year just the other day! But I digress. Let's see what this past week brought us... read more

Running on empty - 29 Apr 2013

[Shan Radcliffe] Back in March, after several days of doing short trips around my suburb on my reserve tank, I figured I'd better put something in it for fear of making that embarrassing "I've run out of petrol" call. Arriving at the fueling station, I realised I only had R50 on me... read more

Rights, success and... sunshine - 22 Apr 2013

[Shan Radcliffe] As online shopping in South Africa gains momentum, with more and more people avoiding queues and heading to their computers for a little late night shopping, are we as vendors and consumers aware of our obligations and rights? It's not as though we can walk back into the store if something doesn't fit or our new gadget breaks... Or can we? Staying online, Kalahari.com has a new general manager; and this week's Biz Takeouts Podcast is all about online education and audience data. In acquisitions this week, Famous Brands buys a majority stake in The Bread Basket, Distell acquires the Scots' Burn Stewart Distillers, while Zeder purchases Total Produce's share in Capespan. Ever consider running a franchise? Greg Nathan looks at what it is that makes franchising a success. Ann Nurock discusses trust in business in a two-part series... read more

What's in a name... it's still all meat - 15 Apr 2013

[Shan Radcliffe] The meat mislabelling "name and shame" has finally been released, and I have to say it comes with no surprises: all major supermarket chains have been implicated. Although this is not great news for consumers, I suspect there's some degree of relief within the retail industry that no one brand has been singled out as the culprit. read more

Chilly bites of things to come - 8 Apr 2013

[Shan Radcliffe] The days are noticeably shorter and there's a cheeky chill in the air. It's hard to believe that we're already a quarter-way through the year and winter is looming on the horizon. read more

Easter egg on your face - 25 Mar 2013

[Shan Radcliffe] It's almost time for the bunny to come out to play and leave his little chocolate gifts all over your abode for your little people to discover, devour and rush on for the remainder of their school holidays. And while I'm no longer dashing to the local (untapped) garage shop (with it's highly inflated prices) on "Easter Saturday", I still forget to wholly take into account the fickle "here today, gone tomorrow" nature of Easter eggs in the larger retail arena. read more

Be content, not complacent - 18 Mar 2013

[Shan Radcliffe] This week has shown the strain the industry is taking, as retail trade sales don't reach up to expectation, and Clover feels the effects of rising fuel and labour costs. Data analytics is proving its worth... but at what cost? Jason Frichol looks at the do's and don'ts of digital displays in-store, and Louise Worsley defines project planning success. Consumer goods and services finally has its own Ombud, and kalahari.com has just appointed a new CEO. Don't forget to join the Business & Sustainability tweetchat with Justin Smith, head of Woolies' Good Business Journey this evening at 8pm. And finally, if you're content, we're content here at Bizcommunity. read more

Digesting, shopping, testing... - 11 Mar 2013

[Shan Radcliffe] So we've had some time to digest the fact that we may have been er, digesting something... anything... read more

What's in a vice? - 4 Mar 2013

[Shan Radcliffe] It seems I'm perpetually whining about the price of petrol. And this month, things will be no different. read more

Marching on! - 25 Feb 2013

[Shan Radcliffe] We're almost out of the month of love and so the year marches on. read more

The bear necessities - 18 Feb 2013

[Shan Radcliffe] It always warms my heart to see local brands crack it in international markets - and no more so with a brand that helps underprivileged women use their skills to uplift and support themselves. Taunina's handcrafted bears were noticed in a New York children's boutique store, and will take pride of place in the Big Apple's Barney's this Easter. Back on home shores, December's retail trade sales came in better than expected, while wholesale trade sales also posted an increase. read more

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