The Regus Second Annual Global Survey 2010, involving 17 000 managers and business owners across 80 countries, revealed that 52% of businesses globally and 55% of businesses in South Africa are using web sites such as Twitter to engage, connect with and inform existing customers.

Jump Shopping has launched FindPrice, a new online price comparison platform. It list products from South African online shops so that shoppers can compare prices in one convenient location.

The Franchise Association of South Africa's 2012 franchise directory, out now, has over 20 new franchises that have joined over the past year, representing the highest number of member franchisors in its 33-year history. The book explains the fundamentals of franchising and looks at what makes up a good franchise offer, gives guidance in areas such as financing, operations and viability and lists all its members, detailing their activities, history, opportunities offered and the financial costs of the franchises.