BizTrends 2018


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Embracing a more connected South African retail environment
Embracing a more connected South African retail environment

The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving...

By Leon Coetzer 3 days ago

Kenya's Twiga Foods partners IBM for blockchain-based microfinancing
Kenya's Twiga Foods partners IBM for blockchain-based microfinancing

Kenyan agri-tech startup Twiga Foods has partnered IBM Research to extend access to microloans to 220 food stall retailers across Kenya using a blockchain-based financing system...

By Tom Jackson 3 days ago

The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 16 Apr 2018

Parcels delivered within two hours could be the norm by 2028
Parcels delivered within two hours could be the norm by 2028

In response to today's online-buying, smartphone-wielding consumer that expects a seamless, faster purchasing journey, 78% of logistics companies expect to provide same-day delivery by 2023...

12 Apr 2018

Kenya's MoBar Delivery brings alcohol to your door
Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

Location and voice technology are the future of retail
Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

Mobile and social are dominant forces in SA retail
Mobile and social are dominant forces in SA retail

Virtual shopping is becoming the norm. Using our mobile devices to window shop and find the best price, product reviews, and advice through social media has reinvented the shopping experience...

By Kerry Hope 6 Apr 2018

How China is rebooting retail
How China is rebooting retail

The story of shops closing and the decline of retail has become a familiar one across the Western world. Giants such as Walmart and Macy's in the US, and Marks and Spencer in the UK have been forced to close stores...

By Michael Wade and Jialu Shan 6 Apr 2018

Mobile culture fertile ground for online retail growth
Mobile culture fertile ground for online retail growth

South Africa has a population 56 million, but the number of cellphones in the country exceeds the number. 22.5 million of these mobile owners are online users and many of them shop online using their cellphones...

5 Apr 2018

The role of EFT payments in enhancing online retail revenue
The role of EFT payments in enhancing online retail revenue

According to Effective Measure's 2017 E-commerce Industry Report, 54% of South Africans have not yet shopped online. Just like consumers who already shop online, shoppers sticking to in-store retailers say that a payment method they can trust would encourage them to shop online...

4 Apr 2018

Should lab-grown meat be labelled as meat when it's available for sale?
Should lab-grown meat be labelled as meat when it's available for sale?

The influx of investment into lab-grown meats and the projected price drop have buttressed claims that synthetic meat products will be on sale within three years. Growing meat is a very different process from breeding and slaughtering animals...

By Hope Johnson 3 Apr 2018

How innovation can contribute to food and nutrition security
How innovation can contribute to food and nutrition security

"We hope to produce so-called smart foods with extra health benefits that are safe, marketable, affordable, ready to eat and trendsetting."

By Mologadi Makwela 3 Apr 2018

Zando launches zero-rated shopping for Vodacom subscribers
Zando launches zero-rated shopping for Vodacom subscribers

Online fashion retailer Zando has initiated zero-rate data for both contract and prepaid Vodacom subscribers in SA. This means that all Vodacom users can browse and transact on Zando's app and mobile website and no longer pay for data...

29 Mar 2018

Impact of VAT increase on point-of-sale developers
Impact of VAT increase on point-of-sale developers

A lot has been written about the impact of the looming VAT increase on the ordinary South African, but not so much on how this will affect technology vendors, particularly point-of-sale developers...

27 Mar 2018

Online retail potential will soon be realised in SA - Spree
Online retail potential will soon be realised in SA - Spree

After a few years hovering around the 1% mark, Spree predicts online shopping's share of total retail sales in South Africa will increase exponentially over the next three years...

26 Mar 2018

Smartphones shine in a difficult year for South Africa's consumer technology sector
Smartphones shine in a difficult year for South Africa's consumer technology sector

Smartphone unit sales in South Africa climbed by around 21% in 2017, even as South Africans reduced their spending in most categories of the consumer technology market...

Issued by GfK South Africa 23 Mar 2018

Nintendo Switch
All the Stuff magazine Gadget and App Awards winners!

Stuff magazine has once again acknowledged the best gadget and apps at its annual Gadget and App Awards...

22 Mar 2018

Sharpening African manufacturers' competitive edge with technology
Sharpening African manufacturers' competitive edge with technology

African countries from South Africa to Ethiopia to Nigeria are pinning some of their hope for economic growth and job creation on industrialisation...

By Matthew Kibby 20 Mar 2018

Zara and H&M shore up defences as internet threatens
Zara and H&M shore up defences as internet threatens

Logistics investments, new technology ... Faced with fierce online competition from the likes of Amazon, affordable fashion giants Zara and H&M are shoring up their defences, trying to use their stores to boost internet sales...

19 Mar 2018

Digital consumers + seamless engagement = an epic experience
Digital consumers + seamless engagement = an epic experience

Over the next five years, digital technologies will dramatically disrupt how consumers will engage with retail brands well into the future...

By Simon Holt 16 Mar 2018

#ECMA2018: Adopt a humanistic approach to AI
#ECMA2018: Adopt a humanistic approach to AI

Artificial intelligence doesn't have to induce a Hollywood sci-fi dystopian nightmare in which robots take over the world. It may instead offer an exciting opportunity to connect consumers to your brand...

By Maroefah Smith 16 Mar 2018

Payment trends in Africa - driven by tech with an African twist
Payment trends in Africa - driven by tech with an African twist

Technology developments will continue to revolutionise payment in both the real and virtual worlds across the globe. As always, though, local conditions will dictate exactly how global trends affect local markets...

By David Noel Lardin 13 Mar 2018

Travelstart optimises digital customer landscape with relaunch of internal travel consultancy
Travelstart optimises digital customer landscape with relaunch of internal travel consultancy

"Travelstart Live is a new channel to engage customers where our digital platforms do not fit their shopping behaviour."

13 Mar 2018

Shirley Maltz, CEO of HomeChoice Holdings. Picture: Hetty Zantman via Business Day
Homechoice to step up its digital sales platform

Listed household goods retailer and financial services group Homechoice is gearing up to improve its digital offering to further enhance sales...

12 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology
#SeamlessAfrica: Store 4.0 is an attitude, not a technology

E-commerce may be where the retail industry is seeing growth, but the physical store is not dead. In fact, it may be more important than ever...

By Lauren Hartzenberg 12 Mar 2018

How retailers can apply platform business thinking to magnetise customers
How retailers can apply platform business thinking to magnetise customers

Local retailers have an incredible opportunity to get a head-start on competition, by applying the science of digital platform thinking, to transform decades-old practices...

By Mpumi Nhlapo 7 Mar 2018

Carrefour's chicken blockchain set to lay eggs
Carrefour's chicken blockchain set to lay eggs

French supermarket group Carrefour said on Tuesday it would expand its blockchain-based food traceability programme, which is currently in place for some chickens, to eight other products...

7 Mar 2018

#SeamlessAfrica: Five lessons in customer service from Action Gear
#SeamlessAfrica: Five lessons in customer service from Action Gear

According to online retailer Action Gear, their passion for outdoor technical products is second only to their love for stellar customer service...

By Lauren Hartzenberg 7 Mar 2018

Retail app solutions
Retail app solutions

From supply chains to merchandising to customer experience, digitisation is changing the way all businesses and industries function. Whilst this is creating a lot of disruption, it is also unleashing massive opportunities...

Issued by MegaVision Media 2 Mar 2018

Mastercard to use Messenger to help SMEs leverage digital payments in Africa, Asia
Mastercard to use Messenger to help SMEs leverage digital payments in Africa, Asia

Mastercard will use Facebook Messenger to provide technology to small businesses in Africa and Asia to drive affordable acceptance of electronic and mobile payments...

1 Mar 2018

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