User Experience Design (UXD) is defined as the process of enhancing customer satisfaction and loyalty by improving the usability, ease of use and pleasure provided in the interaction between the customer and the product...
By Matthew Arnold 21 Nov 2014 15:45
USSD, a South African-born marketing technology, has proved to be a "knockout" for marketers in Africa, especially for Boxer Superstores, SA's well-known grocery store servicing low to mid income shoppers, which created the Boxer Super Shopper Show...
Issued by Mobitainment 20 Nov 2014 11:03
Headlines about mobile malware dominate the media. If you were to believe all of them, you'd never turn on your phone. But whose responsibility it is really to educate digital and mobile citizens of fraud risks?
By Leigh Andrews 13 Nov 2014 08:00
"It was always this awkward looking guy who was tech savvy, solved a big problem and got the girl in the end ... I consider myself a geek. A geek can look like this too. A geek can wear pink dresses and can wear sparkles and be just as geeky as anybody else." - Margaret Burgraff...
By Jessica Taylor 12 Nov 2014 08:38
You can't ignore mobile as a fantastic way to reach consumers, but don't stress about the latest smartphone technology. Candice Goodman says Interactive Voice Response and Please Call Me's are 'good enough'...
By Leigh Andrews 11 Nov 2014 08:00
Mobile is definitely the way forward for market research, but you need an accurate profile of the respondents, and don't dare ignore consumers' fears of online and mobile security...
By Leigh Andrews 10 Nov 2014 08:00
The CEOs of three leading Nordic e-commerce companies have offered their insight in to what they believe will be strong moving trends in 2015...
7 Nov 2014 13:13
SEOUL, SOUTH KOREA: LG Electronics said on Wednesday, 5 November 2014, it had signed a long-term cross-licence deal with Google as the South Korean firm tries to expand its smartphone business.
5 Nov 2014 15:20
With consumers devoting more attention to their mobile devices, it is critical for retailers to start adapting to these behaviours and extend their interactions with customers to these channels.
4 Nov 2014 10:25
ShoppingFeeder has stepped in to help consumers access unbiased product information and compare apples with apples when it comes to online merchants...
By Leigh Andrews 4 Nov 2014 08:01
There has been a rising trend in fingerprint biometric technology in the latest wave of smartphones.
23 Oct 2014 14:20
The mobile handset industry in South Africa received an overall satisfaction score from its customers of 73.3 out of 100. This was revealed by the South African Customer Satisfaction Index...
21 Oct 2014 12:37
Zappar, an augmented reality (AR) app, represented locally by IMDM, has joined forces with Wimpy to bring animation to Wimpy Kids' placemats in stores nationwide.
21 Oct 2014 12:03
Ready for a point-of-sale tracking revolution? SmartCaptcha is here to help brands better manage their point-of-purchase display executions and spend into the retail trade... in real-time.
By Leigh Andrews 21 Oct 2014 11:18
As with other types of crime, incidences of banking card fraud tend to increase over the festive season. While there is ongoing coverage in the media of the various scams taking place...
By Richard Keymer 13 Oct 2014 13:27
Just as in good concerts, retail stores, restaurants, banks, hotels and the like can create memorable experiences by exciting the senses of their audience: their customers.
By Craig Perry 9 Oct 2014 12:57
In International Older Person's Week, kalahari.com researched the usage of baby boomers and online technology and discovered they are hip, savvy and know how to use the internet, social media and online shopping.
6 Oct 2014 11:11
A recent report by the Global Commission on the Economy and Climate found that renewable energy (RE) sources have emerged with stunning and unexpected speed as large-scale, and increasingly economically viable, alternatives to fossil fuels.
29 Sep 2014 11:07
Vida e caffé has incorporated augmented reality in its marketing mix to up the ante around the competition launched this month by means of an interactive coffee sleeve, augmented by Digital Narrative, a Layar Certified Partner...
Issued by Digital Narrative 15 Sep 2014 12:27
A new retail app, Piing, developed by local start up Beaconeye uses iBeacon technology to engage customers directly through their mobile devices, while in-store or nearby, using Bluetooth Smart tech...
12 Sep 2014 10:14
Entries have opened for the 2014 Technology Top 100 Business Awards programme, a business initiative launched by the South African Engineering Association...
10 Sep 2014 10:37
MTN Mobile Money users in Ivory Coast and Rwanda will be first to enjoy benefits of the new partnership between MTN and Skrill when the 'Pay by Skrill' service launches this month...
10 Sep 2014 09:32
We all know that traditional marketing has evolved significantly. Having worked in the digital marketing industry for over a decade, I've seen new media continue to develop considerably and introduce AR marketing...
Food Lover's Market has introduced the innovative running and bicycling app, Strava to get its employees and consumers active through #lovethebike. In the first seven days, entrants have already ridden for 819.22 hours, over 17,361.31 kilometres and burnt 523,915.62 calories.
1 Sep 2014 09:50
The evolution of the point-of-sale system (POS) from clumsy cash registers to self-serve checkout lines has led to its adoption by the world. Most people pass through a POS at some stage in the day, without thinking about the systems behind the POS.
29 Aug 2014 12:38
Last week saw the convergence of leaders in various industries at the Table Bay Hotel in Cape Town for the Growth, Innovation and Leadership Conference hosted by Frost & Sullivan.
By Cari Van Wyk 21 Aug 2014 10:06
The new waterproof smartphone, Sony Xperia M2 Aqua, will be out in the fourth quarter of 2014 in South Africa, just in time for December holidays. It allows users to snap photos in and out of the water with an 8MP camera and the company's suite of Xperia camera apps.
20 Aug 2014 10:33
XON Retail Solutions has enjoyed phenomenal success in the past financial year by gaining a 25% revenue growth over the previous year, which demonstrates robust commitment from retailers to improve...
Issued by XON Retail Solutions 18 Aug 2014 14:30