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Cellphone banking drives mobile data growth

12 Oct 2009 12:491 commentsBizLike
Mobile network operators in South Africa have seen a significant evolution and growth in mobile data usage over the past two years driven primarily by services such as mobile Internet and other multimedia services.
In recognition of this demand, First National Bank (FNB) now allows customers to purchase prepaid data and SMS bundles directly from their bank accounts using Cellphone Banking, Online Banking or selected FNB ATMs. This gives customers convenient access to these products 24 hours a day, seven days a week, even on public holidays and with the bundles loaded automatically to a cellphone account.

FNB claims to be the first financial institution to offer a mobile network operator's data and SMS bundles through its electronic distribution network and plans to enhance this offering by adding other operator's bundles in the near future.

Since the launch of this product in 2007, the bank says it has proven to be very popular with customers and has in the last 12 months shown over 400% year-on-year sales growth.

A report published by Pyramid Research says that mobile data will account for 29% of the global mobile service revenue in 2012, up from 19% in 2007. Clearly, the mobile data opportunity is soaring: the 2007 mobile data revenue was more than double what it was in 2004.
 
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Loren
Seeing is believing-
Sounds great, if FNB could be trusted to deliver it. Doubtable, after this week's debacle in online banking. FNB was down 3 out of 4 times I logged in, and even then only offered limited services. And managed to cream hundreds of thousands in interest fees on late payments because we couldn't log in to make payments in time.

Advances in banking with FNB? I wouldn't bank on it. Posted on 12 Oct 2009 16:57
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