Most notably, digital marketing is driving significant structural and operational changes in global marketing groups, according to the CMO Council's comprehensive 2010 State of Marketing Report and Outlook Audit.
A big focus is now on building internal customer analytics and digital resource capabilities. Advertising agencies will take a back seat as the "client-side" starts to deploy new marketing performance platforms and build its own internal competencies for improving go-to-market effectiveness and accountability.
The Chief Marketing Officer (CMO) Council consists of a network of roughly 4000 invited senior marketers worldwide who share their experience and skills for the benefit of the global marketing community. Approximately 600 members, including Chris Moerdyk, took part in providing data for this project.
Among the top level findings:
Investing in digital demand generation and online relationship building ranks among the top initiatives being taken to maximize the impact and value of marketing in 2010
38 per cent of respondents say they are exploring alternative media and new routes to market, while 62 percent will be crunching customer data to improve segmentation and targeting
Some 35 percent of marketers expect to initiate or undertake transformational marketing projects to improve go-to-market effectiveness
The 60-plus-page report is now available for download and includes key data points specific to:
Top accomplishments in the preceding year and management mandates for the year ahead
How current economic conditions and business factors and forces are impacting plans and budgets
Breakdown of spend across operational and demand generation activities, along with detailed data about the shifts in where and how marketing dollars are being allocated
Strategic initiatives and investments to increase marketing efficiency, proficiency and effectiveness
Evaluation and embrace of digital marketing systems, programs and alternative media channels
Visit http://www.cmocouncil.org/resources/form_2010_marketing_outlook.asp to download the report today. The full report, containing all data, charts, commentary and detailed findings is available for a fee but a complimentary executive summary is also available for download.
Chris Moerdyk was head of strategic planning and public affairs for BMW South Africa and spent 16 years in the creative and client service departments of ad agencies, ending up as resident director of Lindsay Smithers-FCB in KwaZulu-Natal. Chris was recently listed in a Markinor survey as one of South Africa's top 10 marketing thought leaders. Apart from currently being a corporate marketing analyst, advisor and media commentator, he is non-executive chairman of Bizcommunity. Email Chris on and follow him on Twitter at @chrismoerdyk.
Chris Moerdyk, the former head of strategic planning at BMW SA , is an independent analyst and marketing advisor, consulting to several blue chip local companies and multinationals since 1997.- more....
Formal Scorecards Could Help Agencies Meet CMO Needs-
Advertising agencies don't have to take a back seat when it comes to analytics and tracking customer conversion. They simply must commit to more robust tracking and reporting mechanisms, like the Scorecard described here http://bit.ly/2cTzN4 Posted on 23 Apr 2010 15:27
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