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Investing in your customers yields returns

The 2018 edition of Africa's customer experience summit, CEM Africa, will focus on return on investment as the African CX market matures and investment increases...

14 Jun 2018

Top 3 takeouts from Zuckerberg's fireside chat at Viva Tech

During a fireside chat with Publicis Groupe chairman and co-founder, Maurice Levy, at the recent Viva Tech event, Facebook CEO Mark Zuckerberg spoke about privacy, GDPR, his plans for governance, and how he intends to fight bad content...

29 May 2018

GDPR: ground zero for a more trusted, secure internet

Most of us have been bombarded recently by a barrage of emails from companies begging us to "stay in touch" or "opt in" or informing us of a "policy update". On May 25, an historic date for the internet, the EU's General Data Protection Regulation (GDPR) came into force...

By Bill Buchanan 28 May 2018

#AfricaMonth: Driving sustainable development agendas through digital transformation

Africa is a diverse continent with unique market conditions. Home to seven of the fastest growing economies and seven of the world's megacities, and with millions of young people entering the labour force each year, Africa is fertile ground...

By Joanne Shields 17 May 2018

New data protection guidelines for Africa launched

The Internet Society and the African Union Commission launched new personal data protection guidelines for Africa at the Africa Internet Summit held in Dakar, Senegal this week...

10 May 2018

How African businesses can comply with new EU data laws

The six steps that African businesses can take to comply with new European Union data privacy laws...

By Pieter Bensch 9 May 2018

CIOs get AI reality check

Forrester's recent predictions for CIOs working on data and analytics initiatives warn that the capabilities of new technologies, like artificial intelligence (AI), require the redesign of operating models...

19 Apr 2018

Scaling up game-changing agricultural innovations and technologies in Africa

The increasing occurrence and severity of extreme weather events linked to climate change necessitate all stakeholders involved in agriculture to ramp up their efforts of making sure that newer agricultural innovations and technologies are available to farmers...

By Esther Ngumbi 29 Mar 2018

Data: The fertiliser that will feed Africa's agricultural transformation

Everywhere we look, technology is being touted as the enabler of a new era of African agricultural prosperity. But how should we, as a continent, approach the adoption of digital technologies across the agricultural value chain...

By Dr Gilbert Saggia 28 Mar 2018

Africa Rising: How Geospatial data analytics is transforming governance on the continent

In Africa, the potential of data to improve governance is just beginning to make itself felt...

By Dustin Homer 6 Mar 2018

Data costs impacting African economies

Education is food for the mind. It nourishes the brain. It develops intellectual and emotional maturity. Collectively it creates innovative people who improve their economy...

By Duduzile Mkhwanazi 12 Feb 2018

Data can assist with Africa's migration challenge

Data can help manage human mobility, says the Economic Commission for Africa, and deal with the challenges not only affecting African countries, but also nations in developing regions...

25 Jan 2018

#BizTrends2018: Prescriptive data in the digital space, the next big thing

The recent advances in data analytics and machine learning will see a huge shift in how we use data in 2018...

By Paula Raubenheimer 8 Jan 2018

#BizTrends2018: Marketing in the era of 'always on' communication

When the yachts contesting the Volvo Ocean Race (VOR) left Cape Town bound for Melbourne, Australia, Matt Preschern, EVP and CMO of HCL Technologies, the tech partner of the VOR in Cape Town, shared his five most important trends in marketing today...

By Matt Preschern 8 Jan 2018

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