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Sharp to demystify the six myths of retailing
Professor Byron Sharp leads the Ehrenberg-Bass Institute, which conducts serious research and development into how marketing works based on over 80 years of data from top global companies. Join him at South Africa's first ever Retail Advertising Conference, where he will demolish six myths of retailing. 23 Jul 2008 14:23

Understand how consumer protection will impact on business
South African consumers are set to become some of the best protected in the world with the new consumer protection legislation in the pipeline; companies, however, will have to change the way they do business. 22 Jul 2008 09:53

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Wits University empowers informal traders
[Makoena Pabale] Over a hundred informal traders recently gathered at the University of the Witwatersrand in Johannesburg to get more information about registering their businesses. 16 Jul 2008 12:19

Training debt counsellors
In an effort to assist debt counsellors overcome the challenges they are facing, the National Credit Regulator (NCR) and the Banking Association of South Africa (BASA) are currently conducting training sessions for debt counsellors until the end of August 2008. 9 Jul 2008 13:15

Serious fun and games for customer service training
[Kimberly Hill] The enterprise is just beginning to scratch the surface of possibilities for putting video game technologies to smart business uses. One is customer service training. Sophisticated systems that can measure subtleties like employee-customer eye contact, for example, can bring a certain amount of scientific order to the art of effective human interaction. 1 Jul 2008 06:05

Theatre of tasting tutorials at Stellenbosch Wine Festival
[ActivRetail] Learn more about wine and get up close and personal with leading winemakers at the hands-on Wine Magazine Tasting Theatre at this year's Stellenbosch Wine Festival taking place from 31 July - 3 August 2008 at the Paul Roos Centre in Stellenbosch. 26 Jun 2008 13:24

KwaZulu-Natal youth to access agri opportunities
[Siboniso Ntuli] KwaZulu-Natal youths will be able to access more opportunities within the agriculture sector through the provincial Youth in Agriculture Rural Development Forum which was launched on Saturday, 14 June 2008. 17 Jun 2008 10:19

Cape cheers new Wine Masters
Two new graduates were awarded certificates as Cape Wine Masters on 9 May 2008, bringing the number of successful examinations to 67, and the members of the Institute to 62, including three honorary members. 13 May 2008 12:21

A new Dawn in employee empowerment
The case for pursuing formal qualification and career development opportunities through virtual education is gathering momentum in business says Teryl Schroenn, CEO at Accsys, a national provider of HR and payroll management software. 16 Apr 2008 11:21

Tooling plan to save diminishing industry
[Michael Appel] With the state of the tool designing industry in disrepute, the Gauteng Department of Economic Development and other partners have launched the Gauteng Tooling Initiative (GTI) to recapitalise the dwindling industry. 8 Apr 2008 05:30

Female entrepreneurs get R95,000 boost
[Bathandwa Mbola] Three young female entrepreneurs in the hospitality and tourism industries have received a cash injection from the South African Breweries (SAB) Ltd totalling R95,000. 4 Apr 2008 06:14

Training CSRs to ease customers' pain
An insurance industry group in New York has created a program for training customer service representatives. 3 Apr 2008 06:42

Electronic payment network goes on literacy outreach
[Bathandwa Mbola] Retail electronic payment network, Visa has unveiled this year's series of financial literacy community outreach shows which are aimed at improving financial literacy in the country. 26 Mar 2008 11:48

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