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 | Ayanda Dlamini As the next big frontier for market growth, Africa is rich with potential. But African businesses have been slow to capitalise on this, and stand to lose out to foreign players. read more>> |
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 | Lindsay Britz Businesses employ CRM applications to improve efficiency between departments, leverage cross-sell and up-sell opportunities and increase customer satisfaction by providing convenient access to relevant customer data throughout customer-related processes. However, making CRM data and processes available throughout the enterprise is not easy. read more>> |
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 | The problem of spam will probably never be solved. A decade after Microsoft's Bill Gates predicted in 2004 that spam would be stopped within two years, it is nowhere near resolved. In fact it's only getting worse. Rather than hope for that magic antidote, companies must start employing better filters. read more>> |
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 | Amit Parbhucharan The days of organisations collecting and selling private user data to third parties in South Africa are numbered, and that's a good thing for our privacy concerns. read more>> |
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 | Chris Hathaway Information volumes continue to grow at an unprecedented rate, particularly in the area of randomly generated unstructured user data. This is a result of the way the modern 'information worker' interacts and transacts with electronic platforms on a daily basis. read more>> |
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 | Jason Haddock Almost everyone you see is digitally connected in some way, whether it is via a computer, tablet or cellphone. Any information that you need is constantly at your fingertips, whereas in the past, this wasn't the case. Digital connectedness has raised consumer expectations everywhere. read more>> |
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 | The increasing availability of lower cost smart mobile devices such as tablets and smartphones combined with a growing number of public Wi-Fi hotspots throughout the continent have resulted in Africa being well-positioned to take advantage of the new digital age driven by mobility, according to Ruckus Wireless. read more>> |
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 | In the first three years since Emirates launched in-flight Wi-Fi connectivity, over half a million passengers have connected to the internet on board an Emirates flight, and the airline expects this number to increase exponentially. read more>> |
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 | The demand for wireless in high-fibre areas of South Africa continues unabated according to Brenden Pronk, Chief Commercial Officer of Comsol. read more>> |
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 | Riverbed Technology launched at Riverbed FORCE 2014, the Riverbed-ReadyTMTechnology Alliance program with 17 charter program members. read more>> |
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 | Mobile payment technologies are gradually beginning to make inroads into both cash and credit card payments in South Africa - mostly because of the convenience they offer to both the customer and the business owner. read more>> |
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 | SEOUL, SOUTH KOREA: LG Electronics said on Wednesday, 5 November 2014, it had signed a long-term cross-licence deal with Google as the South Korean firm tries to expand its smartphone business. read more>> |
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 | Professor David Taylor The recently enacted Protection of Personal Information (PoPI) Act, which sets conditions for how organisations can process information, has caused significant upheaval in the South African business environment. read more>> |
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 | Continuing its campaign to promote responsible cellphone use, VAS aggregator Mira Networks has set about dispelling some common misconceptions about mobile content charges. read more>> |
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 | Enterprise mobile application development is still in its infancy and suffers similar growing pains experienced by application development in past decades. But why does IT struggle with mobility? read more>> |
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 | WASHINGTON DC, US: US President Barack Obama has voiced support for "free and open internet" rules that would ensure that no service is stuck in a "slow lane" without paying a fee... read more>> |
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 | STOCKHOLM, SWEDEN: A Swedish founder of file-sharing site The Pirate Bay was freed from prison yesterday, a week after his colleague was arrested in Thailand after years on the run... read more>> |
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 | BUDAPEST, HUNGARY: When Balazs Gulyas set up a Facebook page about a new Internet tax he had no idea he would soon be organising one of Hungary's biggest demos in years. read more>> |
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 | DUBLIN, IRELAND: Technology businesses taking part in this week's Web Summit in Dublin said there was more to Ireland than the low taxes that have drawn fierce criticism from other European countries. read more>> |
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 | NEW DELHI, INDIA: Search giant Google has announced the creation of a new Hindi-language website in an ambitious bid to add 300 million Indian Internet users by 2017 and bridge the country's linguistic digital divide. read more>> |
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 | OTTAWA, CANADA: Canada's largest circulation newspaper, Toronto Star, announced yesterday plans for a tablet edition in the new year, following in the footsteps of another major local newspaper. read more>> |
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 | LONDON, UK: Social media sites have become "the command-and-control networks of choice for terrorists", the new head of Britain's electronic spying agency GCHQ says... read more>> |
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 | SEOUL, SOUTH KOREA: Buffeted by sliding profits and emboldened competitors, mighty Samsung Electronics is looking unusually vulnerable these days, but analysts say its financial muscle and product diversity make "crisis" talk more than a little premature. read more>> |
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