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CRM Snippets
i5 wins Microsoft CRM award
Cell C appoints brand agency for customer experience
Buy your Lotto tickets online again
Bizcommunity.com Cape Town on the move
Call for CRM papers for best practice casebook
South African CRM Forum launches
CRM forecast for 2004
Weak protection of consumer privacy by SA websites
Banks' handling of complaints considered poor
CRM to rebound
Good customer service vital to travel industry
Small business eyed by large CRM vendors
Customer service rated top priority
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CRM to rebound
The CRM market experienced dramatically diminished growth in 2001 globally, but CRM is expected to pick up again in 2003, maintaining a compound annual growth rate of 12.4% until 2006, according to Craig Kolb, BMI-T analyst.
Source:
ITWeb
[22 Nov 2002 14:42]
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