 | IT & TELECOMMUNICATIONS  [Bruce von Maltitz] Nigel Clarke, an IT manager from the UK, made a few headlines earlier this year when he drew up a comprehensive call centre menu map - a project called "Please Press 1".
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 | FINANCE & INSURANCE  [Geraldine Macpherson] Financial planning is all about establishing what your needs are and finding the correct financial planner to provide a solution to those needs. Very often we are not aware of our very own needs, and financial advisers, are essential to uncovering those needs.
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 | FINANCE & INSURANCE  [Steven Cohen] Last week, the South African Institute of Chartered Accountants (SAICA) announced that Praise Ndebele, a learner from Ponelopele Oracle Secondary School is this year's winner of the National SAICA Pastel Accounting Olympiad, having scored a 92% mark. There were four runners-up, each of whom achieved a score of 88%.
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 | LEGAL  [Eugene Bester] During the course of last year a certain practising advocate of the Johannesburg Society of Advocates brought an application in the North Gauteng High Court challenging the president of the republic's authorisation to confer the status of senior counsel (also known as Silks) on practising advocates.
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 | LIFESTYLE & ENTERTAINMENT
[Daniel Dercksen] It's unheard of to be able to spend two intimate hours with Queen Elizabeth II, but with the not-to-be-missed screening of the National Theatre Live's The Audience, with Helen Mirren reprising her Academy Award-winning role as Queen Elizabeth II, the opportunity is yours from 3 August for four exclusive screenings at Cinema Nouveau nationwide. |
 | LEGAL  [Kirsten Dinnes] There was a fascinating article about a patent case in CNBC.com recently. Fascinating because it deals with a number of the issues that inventors face when it comes to protecting their inventions, and subsequently enforcing their rights.
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 | MARKETING & MEDIA  [Marion Scher] Picture the scene - a busy newsroom on a Monday morning, staff already cut to the bare bones and the inevitable two missing from illness (otherwise known as hung over)...
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 | MARKETING & MEDIA  [Anton Harber] Let's get some facts straight on the effective banning of the film, Of Good Report*, which was due to open the Durban International Film Festival - 18-28 July.
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 | MARKETING & MEDIA  [Nicole Zetler] One of the very first rules you would learn when going into business is to treat your customer as a king. We all know it and we've all said it, yet how many marketers truly understand what makes their customers tick, how to engage them, or even just who it is that their offering is serving?
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 | MARKETING & MEDIA  Lindani Tshabangu Lindani is Everlytic's Reputation Manager and so little is known about her role as email delivery expert. Her title is often confused with that of an online reputation management specialist. |
 | HUMAN RESOURCES & MANAGEMENT  [Matthew Gray] Google has become the definitive source for web search, handling 65.2% of all searches worldwide - more than four times the number of pages indexed by runners-up Yahoo! and Bing combined. In 2006, the Merriam-Webster Collegiate Dictionary even included the word "Google," as a new transitive verb as in, let's "google it."
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 | IT & TELECOMMUNICATIONS  [Chris Welham] IT departments exist, most often, in isolation. There is a very real disconnect between IT professionals and business executives, particularly in small and medium businesses.
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 | LIFESTYLE & ENTERTAINMENT
[Eugene Yiga] After several years of working on the biggest comedy line-up shows in South Africa, comedian Mark Banks stages his triumphant return to the Cape Town stand-up comedy circuit with Banksrupt, his hit one-man show at the Baxter Theatre for a limited season. I spoke to him to find out more. |
| LIFESTYLE & ENTERTAINMENT
[Daniel Dercksen] The world's favourite mutant warrior returns with a vengeance as a defiant Samurai in The Wolverine - and he's as mad as hell. |
 | AUTOMOTIVE
[Henrie Geyser] Honda has added well-priced, spacious and pretty sedans to its trendy Brio hatchback models which have been growing in popularity since being launched in South Africa about six months ago. |
 | TOURISM, TRAVEL & HOSPITALITY
[Brian Berkman] Taking the train from London to Edinburgh is a gentle way to arrive at the city's Waverley Station, in the heart of the historic old town and The Knight Residence is just a few minutes away by taxi. |
 | HUMAN RESOURCES & MANAGEMENT  [Juliette Attwell] This week we look at ways to make your interview count, including what to say in an interview and what to discuss with the interviewer. The next question is about taking that huge leap of faith and changing careers entirely... Is it a good or bad idea?
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| LIFESTYLE & ENTERTAINMENT
[Eugene Yiga] Winner of the Handspring Puppet Company Award for Best Puppet Production in 2011, Sadako is ready to make its Cape Town debut at Baxter Theatre. I spoke to writer Peter Hayes and director Jaqueline Dommisse to find out more. |
 | LEGAL  [Kathleen Rice] Government has listened. Within days of Minister Carrim stepping into the shoes of his predecessor, the Electronic Communications Amendment Bill, 2013, (Electronic Communications Amendment Bill) and the Independent Communications Authority of South Africa Amendment Bill, 2013 (ICASA Amendment Bill) have been tabled in the National Assembly.
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 | HUMAN RESOURCES & MANAGEMENT  [Kathi Clarke] South African business owners often complain about the lack of skilled labour in this country. However, many do not realise the role that a below-par recruitment process plays in attracting and securing the wrong candidates. So how can business owners make sure they avoid costly hiring mistakes?
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