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What's the use of marketing research? A cynic's answer: Ask Absa!
What's the use of marketing research? A cynic's answer: Ask Absa!

Last week there was great fanfare about Absa's repositioning and rebranding. This seemed like a good time to illustrate the power of predictive measurement...

By mike broom 13 Jul 2018

Feature image: Via . © petercruise: /162878215/00N@71129263/sotohp/moc.rkcilf.www//:sptthbRev('brev-b582d3d7-30ff-494e-9857-53fdba92fd50', '>a/\"/162878215/00N;46#&71129263/sotohp/moc.rkcilf.www//:sptth:otliam"=ferh "knalb_"=tegrat a via Flickr ()
Akon's building a Senegalese 'smart city' with his cryptocurrency 'Akoin'

An announcement you may have missed from Cannes Lions: There's a new cryptocurrency soon to be launched, but it won't be taking its name from any memes or computer jargon. Instead, it'll be launched by Senegalese musician Akon...

By Andy Walker 28 Jun 2018

Nav(igating) your way to financial health
Nav(igating) your way to financial health

We've all had those moments of looking at our bank balance and wonder where all your money has gone, well FNB has launched a new app that keeps track of your spending at any time or place...

By Nicci Botha 13 Jun 2018

A South African's guide to moving to and making it in Malta: Ahoy! Blockchain Island
A South African's guide to moving to and making it in Malta: Ahoy! Blockchain Island

In November this year, some 4,000 delegates are expected to descend on "the rock" for the first Malta Blockchain Summit...

By Marcus ‘The Maltese Falcon’ Brewster 8 Jun 2018

Elize Botha, managing director, Old Mutual Unit Trusts
#YouthMonth: The curious case of millennials and their money

To the older generations, millennials are an enigma. They are the first true digital natives, and in South Africa they are also the first generation to bear the fruits of democracy and empowerment...

By Nicci Botha 4 Jun 2018

20 out of 65 Seedstars Summit finalists from Africa
20 out of 65 Seedstars Summit finalists from Africa

With the Seedstars World Summit taking place on Thursday, 12 April 2018, the organisers have announced the final 65 finalists that will get the chance to pitch their ideas on the global stage. 20 out of the 65 finalists are from Africa...

By Ilse van den Berg 11 Apr 2018

Lance Mambondiani, CEO: Steward Bank
#SeamlessAfrica: Banking is not about the app, but connectivity and content

The bank of the future is not necessarily about apps, but about engaging people where they are spending time...

By Nicci Botha 6 Mar 2018

#NewCampaign: The story of a Standard Bank Protea
#NewCampaign: The story of a Standard Bank Protea

TBWA\Hunt\Lascaris created an integrated campaign for Standard Bank to showcase its commitment to Regional Performance Centres (RPCs) and endeavour to move South African cricket forward...

By Jessica Tennant 1 Feb 2018

(c) Denis Ismagilov -
How corporate SA can transition towards customer centricity and embrace the global paradigm

If your company is not thinking about embracing the global paradigm towards customer centricity, you should spend your remaining profits building a time machine to review the moments that lead to your demise...

By Matthew Westaway 17 Jan 2018

#BizTrends2018: Virtual banking vs branch banking in 2018
#BizTrends2018: Virtual banking vs branch banking in 2018

The world is ever-changing and dynamic. The key to survival is resilience and the proficient ability to continuously be reflective and responsive to market needs...

By Rethabile Witkoei 10 Jan 2018

Damian Michael
#BizTrends2018: Make sure you're at the heart of disruption

I recently travelled to Dubai to attend the 37th Gitex Technology Week - where the future of business begins. Tech pioneers and futurists, business leaders and IT professionals come to GITEX to experience the world's most advanced technology...

By Damian Michael 8 Jan 2018

Bank advertising: a hit-or-miss
Bank advertising: a hit-or-miss

SA's big five banks spend millions of rands on advertising, a substantial amount of which is being spent on ads that miss the mark, according to market research agency Columinate, but audiences don't mind an ad that pushes a product or tells a story, as long as it's done well...

By Jessica Tennant 1 Dec 2017

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

On his visit to South Africa for the MMA (Mobile Marketing Association) Forum in Johannesburg on 2 November and Mobile Monday in Cape Town on 6 November, Adam Pattison, vice president, Americas & EMEA at BBM Messenger, shared insights into chat or dark social and how this is shaping the mobile economy...

By Jessica Tennant 20 Nov 2017

If all banks closed today, would South Africans miss them?
If all banks closed today, would South Africans miss them?

Findings about the South African market from WE's inaugural Brands in Motion research shows consumers don't care as much about fancy banking app features as they do about their values and how banks align with these...

By Sarah Gooding 26 Oct 2017

Enhancing cross-channel communication in financial services
Enhancing cross-channel communication in financial services

Financial institutions, like any other businesses, have customers whose preferences have shifted to digital channels...

By Wynand Smit 16 Oct 2017

Leveraging cloud as a disruption enabler
Leveraging cloud as a disruption enabler

A technology innovation that offers disruptive tendencies is the cloud...

By Peter Alkema 6 Oct 2017

Boris Dzhingarov
A potential market force, SA women face lending discrimination

Unlocking women's earning potential in SA, and in neighboring African countries, could entirely transform the economic and political landscape of the nation, but it won't be easy...

By Boris Dzhingarov, Issued by Monetary Library 21 Sep 2017

Boris Dzhingarov
Five facts every business owner should know about credit cards

When choosing the right business credit card for your company, there are a few things to know beforehand. Understanding how it works and what its inherent limits are might help you use it more efficiently...

By Boris Dzhingarov, Issued by Monetary Library 10 Aug 2017

#NewCampaign: Coding a better, prosperous future
#NewCampaign: Coding a better, prosperous future

With its 'prosper' philosophy at its core, in ‘helping people achieve their ambitions in the right way', Absa recently released its latest film, ‘Coding a better future', which features three Digital Academy graduates...

By Jessica Tennant 27 Jul 2017

Nontokozo Madonsela
#NewCampaign: Standard Bank's next

Through its current ‘What's your next?' integrated campaign, Standard Bank Personal and Business Banking South Africa (PBBSA) seeks to reconnect with its customers in a way that acknowledges that they're unique individuals with their own unique aspirations and ambitions, in an effort to partner with them on their journey to step up to their ‘next'...

By Jessica Tennant 27 Jul 2017

Five reasons why the bank turned you down for a small business loan
Five reasons why the bank turned you down for a small business loan

A healthy supply of working capital is essential for business growth. Unfortunately, even profitable businesses sometimes get turned down for business loans...

By Boris Dzhingarov, Issued by Monetary Library 20 Jul 2017

#StartupStory: Abe AI
#StartupStory: Abe AI

We interview Rob Guilfoyle, founder of Abe AI which designs artificial intelligence solutions for the banking industry...

By Ilse van den Berg 19 Jul 2017

#CSIMonth: Nedbank takes holistic approach to building and supporting effective schools
#CSIMonth: Nedbank takes holistic approach to building and supporting effective schools

Nedbank recently launched a new Schools Healthy Lifestyle Programme, offered in partnership with Colgate, Futurelife, the ICRD Group Foundation and KwaZulu-Natal Departments of Education and Health...

By Sindy Peters 17 Jul 2017

Hannes Prinsloo
#NewCampaign: Shazam uses storytelling to help South Africans see money differently

Shazam, the app that identifies the music playing around you, recently launched an original action with Nedbank, encouraging people to Shazam local notes to unlock South African stories as part of Nedbank's 'See Money Differently' campaign...

By Jessica Tennant 29 Jun 2017

Andrew Torre, Visa president for sub-Saharan Africa. Source:
How Africa's mobile revolution is reaching the unbanked

The continent's mobile banking revolution is only just beginning, and although payment systems are becoming more seamless, cash is still king in Africa...

By Nicci Botha 20 Mar 2017

The race for the payments space
The race for the payments space

Long the bastion of institutionalism and trust, and therefore fairly resilient to disruption, banks are now in a war of adapt or die...

By Nicci Botha 17 Mar 2017

#DesignIndaba2017: Nedbank inspires clients to see money differently
#DesignIndaba2017: Nedbank inspires clients to see money differently

I had the pleasure of attending Nedbank's official launch of its new brand repositioning during the first day of Design Indaba. The bank's new tagline challenges clients and society to ‘see money differently'. And this it does...

By Ann Nurock 2 Mar 2017

#BizTrends2017: Where tech is taking us
#BizTrends2017: Where tech is taking us

Technology touches just about every aspect of our lives. Here are some of what FNB's chief information officer, Peter Alkema predicts for 2017.

By Peter Alkema 11 Jan 2017

123RF
Social media sentiment shows why customer expectations matter

Brands that fail to meet customers' high expectations may see their market share slide. Marketing is a multi-billion rand exercise in setting expectations...

By JP Kloppers 8 Dec 2016

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