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#NewCampaign: The story of a Standard Bank Protea
#NewCampaign: The story of a Standard Bank Protea

TBWA\Hunt\Lascaris created an integrated campaign for Standard Bank to showcase its commitment to Regional Performance Centres (RPCs) and endeavour to move South African cricket forward...

By Jessica Tennant 1 Feb 2018

(c) Denis Ismagilov -
How corporate SA can transition towards customer centricity and embrace the global paradigm

If your company is not thinking about embracing the global paradigm towards customer centricity, you should spend your remaining profits building a time machine to review the moments that lead to your demise...

By Matthew Westaway 17 Jan 2018

#BizTrends2018: Virtual banking vs branch banking in 2018
#BizTrends2018: Virtual banking vs branch banking in 2018

The world is ever-changing and dynamic. The key to survival is resilience and the proficient ability to continuously be reflective and responsive to market needs...

By Rethabile Witkoei 10 Jan 2018

Damian Michael
#BizTrends2018: Make sure you're at the heart of disruption

I recently travelled to Dubai to attend the 37th Gitex Technology Week - where the future of business begins. Tech pioneers and futurists, business leaders and IT professionals come to GITEX to experience the world's most advanced technology...

By Damian Michael 8 Jan 2018

Bank advertising: a hit-or-miss
Bank advertising: a hit-or-miss

SA's big five banks spend millions of rands on advertising, a substantial amount of which is being spent on ads that miss the mark, according to market research agency Columinate, but audiences don't mind an ad that pushes a product or tells a story, as long as it's done well...

By Jessica Tennant 1 Dec 2017

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

On his visit to South Africa for the MMA (Mobile Marketing Association) Forum in Johannesburg on 2 November and Mobile Monday in Cape Town on 6 November, Adam Pattison, vice president, Americas & EMEA at BBM Messenger, shared insights into chat or dark social and how this is shaping the mobile economy...

By Jessica Tennant 20 Nov 2017

If all banks closed today, would South Africans miss them?
If all banks closed today, would South Africans miss them?

Findings about the South African market from WE's inaugural Brands in Motion research shows consumers don't care as much about fancy banking app features as they do about their values and how banks align with these...

By Sarah Gooding-Kobus 26 Oct 2017

Enhancing cross-channel communication in financial services
Enhancing cross-channel communication in financial services

Financial institutions, like any other businesses, have customers whose preferences have shifted to digital channels...

By Wynand Smit 16 Oct 2017

Leveraging cloud as a disruption enabler
Leveraging cloud as a disruption enabler

A technology innovation that offers disruptive tendencies is the cloud...

By Peter Alkema 6 Oct 2017

Boris Dzhingarov
A potential market force, SA women face lending discrimination

Unlocking women's earning potential in SA, and in neighboring African countries, could entirely transform the economic and political landscape of the nation, but it won't be easy...

By Boris Dzhingarov, Issued by Monetary Library 21 Sep 2017

Boris Dzhingarov
Five facts every business owner should know about credit cards

When choosing the right business credit card for your company, there are a few things to know beforehand. Understanding how it works and what its inherent limits are might help you use it more efficiently...

By Boris Dzhingarov, Issued by Monetary Library 10 Aug 2017

#NewCampaign: Coding a better, prosperous future
#NewCampaign: Coding a better, prosperous future

With its 'prosper' philosophy at its core, in ‘helping people achieve their ambitions in the right way', Absa recently released its latest film, ‘Coding a better future', which features three Digital Academy graduates...

By Jessica Tennant 27 Jul 2017

Nontokozo Madonsela
#NewCampaign: Standard Bank's next

Through its current ‘What's your next?' integrated campaign, Standard Bank Personal and Business Banking South Africa (PBBSA) seeks to reconnect with its customers in a way that acknowledges that they're unique individuals with their own unique aspirations and ambitions, in an effort to partner with them on their journey to step up to their ‘next'...

By Jessica Tennant 27 Jul 2017

Five reasons why the bank turned you down for a small business loan
Five reasons why the bank turned you down for a small business loan

A healthy supply of working capital is essential for business growth. Unfortunately, even profitable businesses sometimes get turned down for business loans...

By Boris Dzhingarov, Issued by Monetary Library 20 Jul 2017

#StartupStory: Abe AI
#StartupStory: Abe AI

We interview Rob Guilfoyle, founder of Abe AI which designs artificial intelligence solutions for the banking industry...

By Ilse van den Berg 19 Jul 2017

#CSIMonth: Nedbank takes holistic approach to building and supporting effective schools
#CSIMonth: Nedbank takes holistic approach to building and supporting effective schools

Nedbank recently launched a new Schools Healthy Lifestyle Programme, offered in partnership with Colgate, Futurelife, the ICRD Group Foundation and KwaZulu-Natal Departments of Education and Health...

By Sindy Peters 17 Jul 2017

Hannes Prinsloo
#NewCampaign: Shazam uses storytelling to help South Africans see money differently

Shazam, the app that identifies the music playing around you, recently launched an original action with Nedbank, encouraging people to Shazam local notes to unlock South African stories as part of Nedbank's 'See Money Differently' campaign...

By Jessica Tennant 29 Jun 2017

Andrew Torre, Visa president for sub-Saharan Africa. Source:
How Africa's mobile revolution is reaching the unbanked

The continent's mobile banking revolution is only just beginning, and although payment systems are becoming more seamless, cash is still king in Africa...

By Nicci Botha 20 Mar 2017

The race for the payments space
The race for the payments space

Long the bastion of institutionalism and trust, and therefore fairly resilient to disruption, banks are now in a war of adapt or die...

By Nicci Botha 17 Mar 2017

#DesignIndaba2017: Nedbank inspires clients to see money differently
#DesignIndaba2017: Nedbank inspires clients to see money differently

I had the pleasure of attending Nedbank's official launch of its new brand repositioning during the first day of Design Indaba. The bank's new tagline challenges clients and society to ‘see money differently'. And this it does...

By Ann Nurock 2 Mar 2017

#BizTrends2017: Where tech is taking us
#BizTrends2017: Where tech is taking us

Technology touches just about every aspect of our lives. Here are some of what FNB's chief information officer, Peter Alkema predicts for 2017.

By Peter Alkema 11 Jan 2017

123RF
Social media sentiment shows why customer expectations matter

Brands that fail to meet customers' high expectations may see their market share slide. Marketing is a multi-billion rand exercise in setting expectations...

By JP Kloppers 8 Dec 2016

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Finding solutions to the growing chargeback challenge

Increasing sophistication in card fraud is reason for concern. Not only for banks, but most especially for online merchants, who are at risk of losing their ability to trade should they be implicated in repeat fraud attempts and excessive customer disputes...

By Kyle Rozendo 25 Nov 2016

SA banks and the new G7 cybersecurity guidelines
SA banks and the new G7 cybersecurity guidelines

The G7 finance ministers and central bank governors have endorsed a plan to improve cybersecurity in the financial sector...

By Sharon Snell 7 Nov 2016

Investing in cultural transformation and innovation
Investing in cultural transformation and innovation

Running integrated partnerships can drive collaboration, skills development and innovation at all levels...

By Peter Alkema 11 Oct 2016

FNB implements online FICA system after complaints
FNB implements online FICA system after complaints

Following complaints about bungled FICA procedures, FNB has introduced an online document loading system to smooth the process...

By Nicci Botha 10 Oct 2016

How digital marketing can drive customer acquisition for financial brands
How digital marketing can drive customer acquisition for financial brands

South African banks and insurers have long struggled with the high costs of customer acquisition and fierce competition to attain new customers. The move online offers them ways to improve the efficiency...

By Bianca Quinn-Diavastos 3 Oct 2016

#InnovationMonth: wiGroup CEO attends Endeavor International Selection Panel as winner of FNB Business Innovation Awards 2016
#InnovationMonth: wiGroup CEO attends Endeavor International Selection Panel as winner of FNB Business Innovation Awards 2016

As overall winner of the FNB Business Innovation Awards for 2016, Bevan Ducasse, founder and CEO of wiGroup, was sponsored a trip to the Endeavor International Selection Panel in Boston earlier this month...

By Jessica Tennant 30 Sep 2016

Banking on being a winning brand
Banking on being a winning brand

Creating a winning brand requires traditional and digital tools that exemplify its values and core product offerings...

By Peter Alkema 7 Sep 2016

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