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'Beyond Retail' for Africa
Danette Breitenbach 17 Dec 2013
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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![The head, heart and hand of branding](https://biz-file.com/c/0910/38423-208x117.jpg)
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!['Beyond Retail' for Africa](https://biz-file.com/c/1312/167141-208x117.jpg)
'Beyond Retail' for Africa
Danette Breitenbach 17 Dec 2013
![[2013 trends] Africa's dynamic markets](https://biz-file.com/c/1301/123276-208x117.jpg)
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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![The head, heart and hand of branding](https://biz-file.com/c/0910/38423-208x117.jpg)
![](/res/img/s.gif)