Subscribe

free to biz newsletters

Bizcommunity.com - Daily Marketing & Media news


Profile and articles

Is it advertising or advertainment?

7 Aug 2009 07:5912 commentsBizLike
Am I living in hope that, unlike in previous recessions, this time round the advertising industry will give some thought to what needs to be done to bring relevance, accountability and return on investment to what they do?
Talk to any client, big or small, and they will tell you that the cost of advertising has risen to the point where CEOs and FDs are wanting serious answers about where all the money is going.

Perhaps a good place to start would be for agency bosses to find out how many of their strategists and creatives actually ever sit down in front of their TV sets and watch a whole evening of programmes? Or, read newspapers, listen to radio stations and page through magazines that aren't particularly aimed at them?

Ploughing money

I don't believe they do and neither do their bosses, because just about all the ad agency and media buying house MDs I talk to these days tell me that it is a huge problem getting creatives, strategists and media buyers to watch, listen to or read the media into which they are ploughing their clients' money.

And not just to do this once or twice, but regularly.

But, the purpose of my wanting them to sit down and watch an evening of television - and preferably not their favourite channels - is not just about understanding the medium but also to wake up to a phenomenon that is inexorably manifesting itself on our TV screens.

It is the metamorphosis of our advertising industry into an advertainment industry.

Oh, by the way, I am talking about those commercials that bang on for 29 out of 30 seconds and then almost condescendingly identify the advertiser in the very last second.

Finding more and more

I'm finding more and more people who email or phone me to tell me about an ad they'd seen, telling me the same story.

"Did you see that great ad? Wow, it was fantastic, the lighting and photography was just phenomenal etc etc. Heck it was hilarious... No I can't remember what it was for but, wow, it was a great ad..."

I listened to yet another radio talk show on advertising recently and it was the same thing. Caller after caller waxing lyrical about the wonderful ads they'd seen. I actually kept count for an hour. Exactly 70% could not remember what the ad was about, what it was selling or what the brand was.

Another 20% remembered quite definitely in their opinion what the ad was selling but got the product or brand wrong.

Don't make viewers guess

Which left only 10% actually knowing what the ad was all about. Only 10% of people who had not only noticed and ad, but also watched it, absorbed it, got excited about it and then went to the trouble of phoning a radio station to talk about it.

Now just what could be the motivation to go this strategic and creative route, I wonder?

Is it pandering to a client ego that requires his or her peers to gush over his or her creative genius? Is it agency profiteering from naive clients with expensive ads, with the bulk of the budget going on production and very little on flogging the product or service?

Is it branding gone mad? Chasing awards perhaps? Or, is it a desperate attempt to break through the increasing clutter and get noticed by viewers who are becoming increasingly distracted by all sorts of time-consuming things other than watching ads?

Of course, I am generalising. There are some very good ads out there. There are agencies doing some great work.

But, there is an enormous amount of absolute crap. Money-wasting rubbish

Precious

Oh, I know those legions of oversensitive and precious people in the ad industry will just think that I am being overly critical. But, this isn't at all about what I think. It is about the fact that eight out of every 10 people who phone in to radio talk shows and enthuse over their favourite ads have no idea at all about what their favourite ad is representing, selling or promoting. No idea at all.

Surely, that should worry the hell out of anyone in the ad industry right now?
 
More options
< Back

About Chris Moerdyk

Chris Moerdyk was head of strategic planning and public affairs for BMW South Africa and spent 16 years in the creative and client service departments of ad agencies, ending up as resident director of Lindsay Smithers-FCB in KwaZulu-Natal. Chris was recently listed in a Markinor survey as one of South Africa's top 10 marketing thought leaders. Apart from currently being a corporate marketing analyst, advisor and media commentator, he is non-executive chairman of Bizcommunity. Email Chris on and follow him on Twitter at @chrismoerdyk.View profile and articles...
sydafek
Finally...-
Someone says it. Well done, Chris. Somewhere along the way, the ad industry forgot that its' purpose was to sell products, and not win awards. In the words of David Ogilvy, "A good advertisement is one which sells the product without drawing attention to itself. " Keep telling it like it is, Chris. Posted on 7 Aug 2009 08:54
ad genie
I DISAGREE-
as ad agencies, we dont create ads because we want to win awrds, it might be an added bonus, but we do it from research gathered by marketers and brand mangers and then passed on to us. an important aspect to our problem was that technology is evolving and the consumer can fast forward an ad, and we want to sell the product to them. So we realised that if we disturb their program we might as well make their dissonance toward an ad more of a rilief than a burden. and if it is intertaining it sells because it stays in your head. yes we might not be able to convert 100% sales but to our target audience we do. Posted on 7 Aug 2009 09:12
Absolutely!-
There has been a shocking tendancy for shallow, pretty vacuous work for sometime now. Staunchly defended by the people that have been a producing it.

The problem is that nobody can brief properly any more. The last real brief I had was in about 1995. I really don't recall a good one since. They are all reworked, generic, template briefs with no real thought or direction. So then it comes down to a pretty Mac generated layout with a Getty Image in it and no real thought. Great if all we are interested in is the bottom line for clients and agency. But none of it is really thought through and considered.

The process is too bottom line driven. Until we get back to proper education of the processes and what each step means, we will be stuck with these sort of nice looking ads that say and mean nothing. The problem is further exacerbated by the advent of PVR. Hence the advertainment approach. We need to get the viewers attention. You can't bore them into watching a dull commercial. We have to reward them for watching by making it worth their while. That makes the job for creatives exciting. But the communication has to have some real meat. It can't just be exciting. And that is where the real brief needs to come in. Let's hope we get one! Posted on 7 Aug 2009 09:29
Very true-
An interesting advert that I'm not sure about who and what is selling to whom - sparks my curiosity to the point that I no longer ignore the ad the next time I see it - eventually I "get" the message anyway.And it causes a viral response.Don't forget the so true adage: Branding that touches the senses increases memorability exponentially"
This type of advertainment has being coming a long way now - for a couple of years - and it positions the brands in understandable echelons - beyond the marketers lingo and into the marketplace of the mind.Simple product price get it there now ads - gets to their own marketplace - to the impulse and necessity buyers.Surely not all brands wants to go that route that still wants to be there in a few years time?The concepts of sales and branding has to be differentiated within the marketing mix - hence the call for proper briefs that distinguishes the budget between the desirable outcomes. Posted on 7 Aug 2009 11:47
creative
Do people remember any ads-
At least they remember something.The others they do not even recall. Posted on 7 Aug 2009 12:49
Agency excuses-
I am amazed at the agency excuses and "reasons" for cr@p ads. As a consumer the majority fall into this class, ads that turn me off products.

The ad is a joint communication between the client and the agency, grow up and accept it if it is not good. You accept the fees quickly enough! Get real and do some proper work:
If the client doesnt brief you well enough start earning your fees and probe, ask, enquire, ferret the answers out so that you can do a proper job of selling stuff!
Question the research properly, try to become a client of the brand to get better understanding.
But never blame the client for a crap ad. Blame rests with the client and the agency, so accept some responsibly and do the work. And please dont tell us you dont do it for the awards. I would believe you if your foyers and board rooms are not plastered with platitudes to egos. Remember awards are the past, sales are now. Posted on 7 Aug 2009 12:52
Creative Guru
What?!-
Oversensitive and precious? How dare you? I'm going to tell mt Creative Director on you ... Posted on 7 Aug 2009 15:13
Dear Agency excuses-
We ask and ask clients for proper briefs. The standard reply is -'you know our brand and products, why should we tell you anything else?' That is the problem. Agencies are expected to mind read. Clients have become 'No that is not us' responders to everything put in front of them. So agencies have resorted to the B52 bomber approach - just throw anything and everything at them, something will fit eventually. If clients gave clear direction and a clear understanding of what expectations were, you would see a lot better work, save a lot of time and be far more efficient and effective. Posted on 7 Aug 2009 15:50
mutha58
ho hum-
It is astounding that creatives and strategists are so stuck.Blaming clients for bad briefs - I doubt if the great admen & women of the past got great briefs ! They just did their homework - got off their lazy internet backsides and stopped ripping ad campaigns from around the world ! Not to mention actually spending time watching TV, going to malls, riding in a taxi and maybe reading what everyone is reading - Gossip. Now they want instant canned mobile marketing workshops so they can be brought up to speed by "second class creative nerds" who have done the dirty work for them
at the rockface of activation and technology because the gods of advertising only want to make ads to win awards on TVs they don't watch. Posted on 7 Aug 2009 20:11
Bizadmag
It's All About EXPOSURE-
Good to see someone spreading the news.
We are tired of hearing about clients who have been continually Milked! Posted on 11 Aug 2009 22:02
Dear mutha58-
You are the problem! Get off your ass and provide a proper brief and stop expecting your agency to be a mind reader while you wonder around telling everyone how hard you work.

Our job is to provide clear communication. None of you are capable of providing it to an agency. Therein lies the problem that you are very quick to pass onto agencies.The excuse that we are just award hungry is a direct result of a lack of clear briefing! Posted on 17 Aug 2009 10:27
Spoonfeederxxx
It's not a science...-
Firstly, I think this dilemma is a two way street. Clients are becoming increasingly controlling and less qualified to do so, and secondly, advertising agencies have forgotten the basics, which someone mentioned earlier...

The client, because of their lack of understanding, want to make advertising a science. They want to make sure every block is ticked, because they believe consumers think that what their brand has to say really means anything... I'm sorry to tell them that it doesn't... Consumers will select what they want, when they want... You cannot make someone buy a product, but essentially that's what all clients want. Maybe they should intimidate consumers in shopping malls that might work better and be more entertaining too...

I prepared to bet that if clients were invited to an advertising evening and were asked to bring a memorable advert, most clients wouldn't select their own... Posted on 17 Aug 2009 15:26
LEGAL DISCLAIMER: This Message Board accepts no liability of legal consequences that arise from the Message Boards (e.g. libel, slander, or other such crimes). All posted messages are the sole property of their respective authors. The maintainer does retain the right to remove any message posts for whatever reasons. People that post messages to this forum are not to libel/slander nor in any other way depict a company, entity, individual(s), or service in a false light; should they do so, the legal consequences are theirs alone. Bizcommunity.com will disclose authors' IP addresses to authorities if compelled to do so by a court of law.
Follow us:

Community activity

  • Thandi Ngema PROMOTING THANDI NGEMA -NEW COMER -ARTIST-HIT SINGLE 'ALL I NEED' created a profile
    14 minutes ago
  • Andile Gcaba Brand Assistant at VW SA created a profile
    23 minutes ago
  • Lauren Hannay Looking for Marketing Opportunities in South Africa created a profile
    1 hours, 12 minutes ago
  • owen soupen Graphic Design Student created a profile
    2 hours, 4 minutes ago
  • Khumalo Nkosinathi created a profile
    2 hours, 37 minutes ago
  • Darian Hing Intrened at Capiche PDI in the design field. created a profile
    2 hours, 48 minutes ago
  • Eric Dela-Kwame Director at Fodinet Company Ltd created a profile
    5 hours, 18 minutes ago
  • Justin Farrell Art Director at O'Donoghue & Associates created a profile
    5 hours, 27 minutes ago
  • Ngcebo Thembela Graduate at Massmart created a profile
    5 hours, 31 minutes ago
  • Obakeng Marumola MEDICAL REPRESENTATIVE at Adcock Pharma created a profile
    5 hours, 37 minutes ago
  • Stephanie Makhlouf Au Pair at n/a created a profile
    5 hours, 50 minutes ago
  • mbongeni tshuma Admin Manager at Amadube Investments Cc created a profile
    5 hours, 58 minutes ago
  • Samantha Lee Kagan Student eager to explore new challenges created a profile
    6 hours, 6 minutes ago
  • venkateswara reddy IT manager created a profile
    6 hours, 52 minutes ago
  • Ntombifuthi Patience Mazibuko created a profile
    7 hours, 44 minutes ago
  • Lucille Williams Senior Account Director at L created a profile
    7 hours, 57 minutes ago
  • Nkululeko Mthembu created a profile
    8 hours, 15 minutes ago
  • nicole Adams Diploma in Business Management created a profile
    8 hours, 45 minutes ago
  • Ian Osmond Sales Manager at Thinksales Corporation created a profile
    8 hours, 51 minutes ago
  • mosimane jacobs writter, director and a dj created a profile
    8 hours, 54 minutes ago
  • kerry ireland concultant at Kerryireland.ie created a profile
    8 hours, 55 minutes ago
  • Aniko Paulse Graphic Designer created a profile
    9 hours, 1 minutes ago
  • samuel nwaobasi Training Director in Synergy O.C created a profile
    9 hours, 14 minutes ago
  • Michael Janse van Rensburg Multimedia Designer created a profile
    10 hours, 6 minutes ago
  • Emma King Head of PR at The Jupiter Drawing Room CT created a profile
    10 hours, 37 minutes ago


Subscribe

Receive free email newsletter

Make us your homepageAdd us to your favoritesRSS feedGet biz on your phone

Invite

Tell a friend about us