With caution and considerable circumspection, it might well be possible to read between the lines of last week's election results and come up with some interesting market research and consumer behaviour trends.
The first thought that comes to mind is that roughly two-thirds of South African adults either don't believe a word they read in newspapers or perhaps prefer not to believe what they read in them. Evident, surely, by the fact that in spite of a sometimes vicious and vitriolic attack on Jacob Zuma in the newspapers, the vast majority of voters gave him the nod anyway.
And, given the furore that is raised by consumers whenever an advertisement crosses the line into something misleading or offensive, is it possible that consumers place far higher credibility in the content of advertising than in editorial?
I'm alright Jack
Then there is the question of consumer attitudes to corruption, fraud and crime. Could it be possible that the majority of adult South Africans are prepared to overlook corruption, fraud and crime just for the hope that election promises will be met and that their lives will indeed improve? Certainly given the high volume of sales of pirated products and stolen goods, as well as a common propensity to ignore the rules of the road, there are certainly a lot of indicators that seem to support the premise that personal gain takes precedent over moral issues.
The elections also supported the growing international trend of voters being swayed by the celebrity factor rather than dour political pragmatism. All of which seems to suggest that celebrity endorsements of products, brands and services could become more and more important.
Bucking trends?
And the big question, of course, is how does voter reaction in these election sits with global trends which point to consumer conservatism and lack of trust by consumers in all manner of institutions ranging from government to business, especially banking, and even religious organizations?
Could it be that consumers only take notice of things like dodgy business practices, political smoke and mirrors and other forms of social, business and political immorality, if it affects them personally? That in spite of all sorts of negative media coverage and bad publicity a government, a brand or a shop might receive, modern consumers will continue to support them until it impacts directly on them?
It would indeed be extremely interesting to see a market research company in South Africa translate the election results into some sort of useable market research. Or are politics and consumerism two such entirely different animals that consumers undergo a complete behavioural change when making decisions on these issues.
I sometimes get the feeling that the massive entrepreneurial spirit that pervades South African society has a distinct downside in the form of an every-man-for-himself-and-stuff-the-rest attitude.
It would explain a lot about the business and political environment in this country as well as the lack of will to fight back against crime and corruption.
Chris Moerdyk was head of strategic planning and public affairs for BMW South Africa and spent 16 years in the creative and client service departments of ad agencies, ending up as resident director of Lindsay Smithers-FCB in KwaZulu-Natal. Chris was recently listed in a Markinor survey as one of South Africa's top 10 marketing thought leaders. Apart from currently being a corporate marketing analyst, advisor and media commentator, he is non-executive chairman of Bizcommunity. Email Chris on and follow him on Twitter at @chrismoerdyk.
How come do political parties get away with bashing other parties in their ads? Does that not go against the ASA code, or don't political parties fall under the same rules?
Had the ANC taken the DA to the ASA on the DA's 'Stop Zuma' campaign, they would have won hands down. The DA would have had to retract their campaign and apologize. But I suppose they were too busy protesting outside Nando's.
Has this set a new precedent in South Africa? Has Comparative Advertising just been given the thumbs up? Posted on 28 Apr 2009 15:06
Sad times we live in where people are only invested in their own interests and are willing to overlook atrocities/criminal behavior for personal gain. Posted on 29 Apr 2009 08:01
Two thirds of adults dont believe what they read in newspapers-
I dont know how Chris come up with this starement? According to AMPS only 48% of adults read newspapers, but this is at a ludercrous 5.5 readers per copy. The real figure is far less. So in fact the comment should be that almost all people who read newspapers did not vote for Zuma. They do actually belive implicitly in what they read. The election results fully support that there are 13.5M people who recieve grants from the ANC (percieved to be from them not the goverment) and there are 5 million adults living in houses "given to them by the ANC". (2m houses x 2.5 adults per house). This is where the ANC support comes from, the bottom of the market, it has nothing to do with people not believing newspapers or their views on corruption. It shows that houses and grants are far more powerfull than any idealogical debates. Posted on 11 May 2009 08:34
I would have agreed more with Chris if he had made his first assertion of the public not believing what they read or listen to in the media if he had included all media(not just newspapers) I myself don't buy newspapers because I think too many bloody agendas from the editors trying to prove some point or other and rather source news myself from different news agencies online and make up my mind from that. But there's a vast number of South Africans that get most of their news from TV and radio too and yes they also include a large majority of the ANC supporters some of whom just can not afford to purchase a newspaper but follow news they do. So this election for me proves how wrong the analysts and so-called political editors can get it wrong.If one remembers clearly the ANC was supposed to have lost much more votes and this was supposedly the beginning of the end of the ANC majority and guess what they nearly got the 2/3rd. And also witht he amount of doomsayers and negative Zuma media bashing that went on for over a year before and leading up to the elections, one would have thought people would have been converted against the man but they love him to this day, again proving a point that most journalists and editors just do not understand what really is happening out there. Even the so-called Black middle class that was supposed to vote for Cope and the DA in their droves stuck with the tried and tested ANC and rather the gains for the DA & Cope mostly came from the smaller parties, evidenced with the near-demise of the ID in the WC and the rise of the DA there. Posted on 14 May 2009 17:52
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