So what is a corporate blog really? According to 150 top level execs surveyed by Harris Interactive for Makovsky & Co., only 5% said they see corporate blogging as a communications medium; 3% see it as a brand-building technique; and less than 1% see it as a sales or lead-generation tool.
Seventy four percent doubt the credibility of blogs for brand building, yet Jonathan Schwartz, CEO of Sun Microsystems, says that it attributes the revitalisation of the brand to its blogging.
Seventy percent doubt a corporate blog can be a sales or lead generation tool, although the Stormhoek Wines blog doubled their sales in less than 12 months.
"The culture of blogging places a high value on communiqués that are honest, spontaneous, provocative and sometimes shocking, in contrast to the controlled communications of business," says Robbin Goodman, EVP and partner at Makovsky & Company. "There is a learning curve that needs to take place."
Never a truer word spoken
Never a truer word spoken. Even with all the positive coverage in the mainstream media about blogging, there is still huge corporate discomfort with the idea of speaking from the heart. If they have skeletons in the closet, I guess it's understandable, but even the most ethical and innovative companies who find it hard to let go of the 'messaging' and 'spin' and just talk to their customers. But those that do win hands down. Take a look at the Customer Made trend. This can't be done if you're not actually talking to your customers.
Perhaps it's time to take another look at the idea starting a corporate blog.
Sally Falkow, President of Expansion Plus, an Internet marketing and PR firm based in Los Angeles, CA, will be in South Africa in June to conduct a one day seminar on search engines optimisation, online advertising, corporate blogging, podcasting and RSS Feeds.
Sally Falkow APR is president and co-developer of PRESSfeed (www.press-feed.com), the social media news hub. Originally from South Africa, Falkow now lives in Pasadena, California. She is an adjunct professor for social media strategy and content for public relations at the Annenberg School for Communication and Journalism at USC in Los Angeles, California. She blogs at www.proactivereport.com and you can follow her on Twitter at @sallyfalkow.
Technology is often misunderstood. If you know exactly HOW to use these technologies to your advantage, you will gain just that over your competition. The problem is to find someone, that really knows what they're talking about, and how to best implement these technologies to reach the intended audience. For some corporates, it just won't work if they try and do it themselves, because of this misunderstanding of the technology. I mean if a company sells widgets, there is only so much you can blog about widgets, right? Wrong! Finding innovative ways to blog about widgets, now that's what we're here for... Remember, a blog is still just a commercialised, simplified CMS, but with the power of syndication. Posted on 19 May 2006 13:30
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