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Fortune 1000 execs still sceptical about blogs

By: Sally Falkow
So what is a corporate blog really? According to 150 top level execs surveyed by Harris Interactive for Makovsky & Co., only 5% said they see corporate blogging as a communications medium; 3% see it as a brand-building technique; and less than 1% see it as a sales or lead-generation tool.
Seventy four percent doubt the credibility of blogs for brand building, yet Jonathan Schwartz, CEO of Sun Microsystems, says that it attributes the revitalisation of the brand to its blogging.

Seventy percent doubt a corporate blog can be a sales or lead generation tool, although the Stormhoek Wines blog doubled their sales in less than 12 months.

"The culture of blogging places a high value on communiqués that are honest, spontaneous, provocative and sometimes shocking, in contrast to the controlled communications of business," says Robbin Goodman, EVP and partner at Makovsky & Company. "There is a learning curve that needs to take place."

Never a truer word spoken

Never a truer word spoken. Even with all the positive coverage in the mainstream media about blogging, there is still huge corporate discomfort with the idea of speaking from the heart. If they have skeletons in the closet, I guess it's understandable, but even the most ethical and innovative companies who find it hard to let go of the 'messaging' and 'spin' and just talk to their customers. But those that do win hands down. Take a look at the Customer Made trend. This can't be done if you're not actually talking to your customers.

Perhaps it's time to take another look at the idea starting a corporate blog.

Sally Falkow, President of Expansion Plus, an Internet marketing and PR firm based in Los Angeles, CA, will be in South Africa in June to conduct a one day seminar on search engines optimisation, online advertising, corporate blogging, podcasting and RSS Feeds.

[14 May 2006 12:02]

About Sally Falkow

Sally Falkow APR is a member of the Public Relations Society of America and Research Chair for the Society for New Communication Research. She is now the official blogger for the Daily 'Dog, the leading source of PR views news and tools in the US. Sally is a principal at Expansion Plus, an Internet marketing and PR agency based in Los Angeles and co-developer of PRESSfeed, an RSS and social media content syndication tool for marketing and PR practitioners. Go to her website: www.falkoweb.com or email her: sally@falkowinc.com.

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