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Nissan discovers the wrath of viral advertising

20 Aug 2008 09:085 commentsBizLike
It is quite remarkable that there are still marketers and advertising people around who think that as long as one restricts controversial advertising to a tiny niche target market, there won't be any fallout. And it is equally remarkable that there are marketers and advertising strategists about who weren't paying attention in class when rule #1 was being read out - the one about “stay away from religion and race in advertising campaigns”.
Now Nissan is feeling the wrath of two such blunders by its distributor in Israel who wanted to get across the message that the Nissan Tiida could assuage the anger of motorist who felt they were being raped by the high price of petrol.

The TV commercial was only flighted a few times on Israeli TV and showed a group of Arab men in their distinctive dress walking towards a big limo. One of them spots a Nissan Tiida parked nearby and loses his temper, kicking the car and flinging himself onto the bonnet at the same time yelling; “You destroyed my home! May God destroy your home! Hawks should peck at you day and night.” A voiceover adds: “It's clear the oil companies won't like you.”



Viral effect

Nissan's head office and its Arab states distributor distanced themselves from the Israeli ad campaign and in spite of the ad being stopped, viral copies started circulating on emails and YouTube, with the result that millions of people all over the world have seen it.

Not surprisingly, the Arab States have reacted with anger.

While it might be argued that the ad will appeal to a lot of people who have been hammered by the massive rise in the price of petrol, there will also be a lot of people who don't take kindly to racial stereotyping and even more who will shake their heads at the stupidity of it all.

In this day and age the challenge for marketers is to try and be all things to all men and women, even if this is virtually impossible. It certainly doesn't make for efficient advertising to go out of one's way to alienate a huge section of the market.
 
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About Chris Moerdyk

Chris Moerdyk was head of strategic planning and public affairs for BMW South Africa and spent 16 years in the creative and client service departments of ad agencies, ending up as resident director of Lindsay Smithers-FCB in KwaZulu-Natal. Chris was recently listed in a Markinor survey as one of South Africa's top 10 marketing thought leaders. Apart from currently being a corporate marketing analyst, advisor and media commentator, he is non-executive chairman of Bizcommunity. Email Chris on and follow him on Twitter at @chrismoerdyk.View profile and articles...
Publius
But...-
...will it slow down sales? Headlines on page one on Monday...page three by the middle of the week...a cursory column mention by the weekend. The problem with moral outrage is that it takes too much energy, especially when it comes to a group that's hardly going to garner any real sympathy. Now if it was someone driving over a kitten... Posted on 20 Aug 2008 11:25
Real Wrath-
Yes this ad might have an impact in terms of sales, negatively. Posted on 20 Aug 2008 14:10
Jughead
More proof that Arabs have no sense of humour-
...and are shutting down freedom of speech because it's a decadent 'Western' value they don't aspire to. The ad is not racist - it IS primarily Arab countries that produce oil. Funny, some Arabs fly a plane into the TTs killing thousands of people because they hate the West ... and the West spends the next decade apologising to them. Sales won't be affected because some Arabs boycott Nissan - the real victim again is the moral courage we have lost to apologists and appeasers Posted on 20 Aug 2008 17:04
Home on the Rage
Right on Jughead-
Cartoon rage, Pope rage, more cartoon rage, and now Nissan Tiida...it's all the rage. I'm tempted to go out and buy one just for laughs. Posted on 20 Aug 2008 23:48
me
whats the problem-
millions of people saw this add isnt that the point... it would be even better if they actualy planned this as a viral campaign in the first place, that would be hilarious cos you would be one of the people seeding it LOL... FAIL Posted on 21 Aug 2008 11:30
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