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How to address the needs of the uncompromising customer

Intercontinental Hotels Group's 2017 Trends Report highlights the uncompromising nature of today's customer who expects brands to deliver experiences that satisfy contradictory needs...

1 hour ago

#BizTrends2017: Driving growth in African tourism

Africa was once perceived as relatively dangerous and expensive, with either luxury accommodation or poor quality hotels. Now people understand you can have an amazing experience...

13 Jan 2017

#BizTrends2017: The future of marketing in 360-degrees

The technology to watch in 2017 is Virtual Reality - along with the accompanying practice of 360-degree videography, the mechanism used by consumers and professionals to create immersive virtual reality experiences...

By Andre Van Kets 12 Jan 2017

Will Trump be more Mandela or more Zuma, and what are the likely ramifications for tourism in Africa?

It appears that Donald Trump was elected as President of the United States by an electorate feeling disillusioned and let down by their politicians

By Tim Smith 17 Nov 2016

City of Gold the most popular city in Africa

Johannesburg is set to be the most popular city in Africa for the fourth year according to the 2016 Mastercard Global Destinations Cities Index...

16 Nov 2016

The most spectacular lakes in Africa

From crystal-clear waters that give mirror-like reflections to hypnotic ripples whose effect create an amazing allure, here are the most spectacular lakes in Africa...

By Josephine Wawira 11 Nov 2016

Wellness in the wilderness: African tourism lends itself to wellness travel

According to the report, safari holidays - one of Africa's most important segments - are increasingly including yoga, spa, and meditation as part of the itinerary...

10 Nov 2016

Mobile payment security for a globetrotting generation

Thanks to advances in technology, the travel experience - compared to only a few years ago - is faster, simpler and more convenient. We book airline tickets, hotel stays, and call an Uber quickly and easily with a simple click on websites or in apps, paying with credit or debit cards. And, once on the road, we use our mobiles to check-in, access boarding passes, and receive updates on any changes to our plans...

By Ajay Bhalla 9 Nov 2016

Factors stifling the growth of tourism in Africa

I was privileged to attend the 12th edition of the African Travel & Tourism Conference (Akwaaba): a gathering of travel and tourism experts in Africa...

By Olukayode Kolawole 7 Nov 2016

Adventure ideas for your next holiday to Africa

If you are planning your next holiday to the land of unending adventures, Africa, you need to know what places have the experiences you are looking to have

By Josephine Wawira 1 Nov 2016

Rwanda to host World Tourism Conference

The conference will bring together African leaders, international investors and travel professionals to set the tone for how tourism can be utilised as an engine for economic growth...

By Bryan Kimenyi 24 Oct 2016

Hilton increases presence in Africa with Hilton Lagos Airport

Hilton has signed a management agreement to open a 350 guest room and suite hotel at Lagos' Murtala Muhammed International Airport, Nigeria, set to open in 2023...

6 Oct 2016

Investor sentiment for Sub-Saharan Africa hotels positive despite challenges

According to the latest JLL research, investor sentiment for hotels in Sub-Saharan Africa remains positive despite economic headwinds...

5 Oct 2016

Hilton Worldwide announces line-up of hotel firsts for Africa

Hilton Worldwide announced new properties and extensions at AHIF. Among the new hotels agreed is Africa's first modular build hotel, Africa's tallest hotel in Nairobi, and...

4 Oct 2016

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