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Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

The South African consumer landscape is set for a multitude of shifts in the next ten years, not least of which is the maturing of the local market with growth in the Generation X market segment...

21 May 2018

Why the High Street should better harness digital technology - inside its shops

It has become almost fashionable to predict doom and gloom for high street clothes shops. And the outlook can indeed seem bleak...

By Anthony Kent 18 May 2018

Digital by design: how technology is breathing new life into the fashion business

Marketplaces, online platforms, customised offerings, virtual fitting rooms and other innovations are all examples of the "phygital" transformation of fashion retail...

By Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

The digital transformation of menu boards

Menu boards, which play a pivotal role in the consumer menu selection process in quick service restaurants (QSR), have evolved by leaps and bounds over the past 15 years...

20 Apr 2018

Embracing a more connected South African retail environment

The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving...

By Leon Coetzer 19 Apr 2018

Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

Mobile and social are dominant forces in SA retail

Virtual shopping is becoming the norm. Using our mobile devices to window shop and find the best price, product reviews, and advice through social media has reinvented the shopping experience...

By Kerry Hope 6 Apr 2018

How China is rebooting retail

The story of shops closing and the decline of retail has become a familiar one across the Western world. Giants such as Walmart and Macy's in the US, and Marks and Spencer in the UK have been forced to close stores...

By Michael Wade and Jialu Shan 6 Apr 2018

#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

On 26 January 2011, Coles fired the first shot in what would soon be dubbed the "supermarket price wars" by reducing the price of its own-brand milk to A$1 per litre...

By Gary Mortimer and Louise Grimmer 26 Mar 2018

Digital consumers + seamless engagement = an epic experience

Over the next five years, digital technologies will dramatically disrupt how consumers will engage with retail brands well into the future...

By Simon Holt 16 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

E-commerce may be where the retail industry is seeing growth, but the physical store is not dead. In fact, it may be more important than ever...

By Lauren Hartzenberg 12 Mar 2018

#BizTrends2018: What does the travel store of the future look like?

The travel agency of tomorrow will blend a personal and human touch with digital technologies. Instead of travel agents, we'll see the emergence of...

By Jannine Adams 15 Jan 2018

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

Budgets are tight, with rising electricity and petrol prices driving many households to tighten their purse strings. In response, the retail industry is becoming increasingly competitive...

By Lindy Lee 11 Jan 2018

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