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I operate at the intersection of operations, delivery, and workflow design; I help businesses turn high-level expectations into predictable, practical execution. My focus is on improving reporting, scope control, and team coordination by building systems that teams can actually adopt and sustain.

With over 20 years of experience across agency, client service, and project environments, I have a clear view of where projects fail (usually in the gap between what a business demands and what a team can realistically absorb). My background spans planning, workflow architecture, systems implementation, and delivery oversight; this allows me to manage the "human" side of client expectations while tightening the "mechanical" side of agency operations.

I have delivered results for brands including Unilever, P&G, Samsung Mobile, and the JSE. I am best suited to roles where delivery must be more structured, expectations better managed, and operations more reliable.

Core Competencies
* Operational Strategy & Systems Implementation
* Project & Resource Management
* Workflow Architecture & Scope Control
* Client Engagement & Stakeholder Alignment
* Cross-Functional Delivery Oversight