© Aleksandra Gigowska – 123RF.com
Number of loyalty cards linked to mobile doubles, study finds

More than three billion loyalty cards will operate as mobile only, or be integrated into mobile apps by 2020, up from 1.4 billion last year according to a new study from Juniper Research.

12 hours ago

Prof Elain Vlok on Clover's self-sustaining CSI model
Prof Elain Vlok on Clover's self-sustaining CSI model

The annual Clover Mama Afrika Smarties Week, Clover's flagship CSI programme, took place in Johannesburg last week, from Sunday, 31 January to Friday, 5 February, including an awards evening for rewarding the mamas' previous years' work and commitment to their respective communities. These remarkable women collectively care for over 15,500 children and 2,500 elderly people, many of whom are abused, orphaned, homeless and vulnerable.

By Jessica Taylor 13 hours ago

Do-It Hang Tabs and Display Strips from Pyrotec PackMedia - Pyrotec
Do-It Hang Tabs and Display Strips from Pyrotec PackMedia

Does your product packaging allow for different merchandising options? Is your product getting noticed in the busy retail environment?

Issued by Pyrotec 17 hours ago

© rangizzz – 123RF.com
Here's why streamlining is so crucial for customer satisfaction

Customer satisfaction is by far one of the most important aspects of a successful business. If a company falls short on accommodating the needs of their customers, sales decrease, and the business - fails. If you've been in business long enough, you know that not every customer will be satisfied. However, if a majority of your customers aren't pleased then Houston, you have a problem.

By Ryan Kidman 18 hours ago

Image source: BDlive
Photographer: Martin Rhodes
Spar increases 18-week sales to end-January by 14.1%

Retailer Spar Group on Tuesday reported an increase in sales of 14.1% for the 18 weeks to 30 January.

18 hours ago

© 123RF.com
Sovereign blocks rival in BEE scheme

Poultry group Sovereign Food Investments has tweaked its controversial black economic empowerment (BEE) deal, thereby saving a bundle in costs and precluding a competitor from "grossly abusing" an appraisal rights mechanism.

By Marc Hasenfuss 18 hours ago

© photoschwalm1 – za.fotolia.com
Depreciation of rand a concern for retail margins in 2016

JLL South Africa has released its Q4 2015 research reports for the Johannesburg retail market, office market, and industrial market, as well as the Cape Town office market.

1 day ago

© Ali Gokhan – 123RF.com
Effective management skills for franchises

There are no guarantees when it comes to business. Even owning a franchised store with a great consumer brand, store location and franchisor support can't stop a business from getting into difficulties if management skills aren't up to the challenge of everyday operations.

1 day ago

2015/2016 PPC Imaginarium Awards winners announced
2015/2016 PPC Imaginarium Awards winners announced

Category winners in the 2015/2016 PPC Imaginarium Awards were announced this month with entries doubling that of the initial year of the competition.

1 day ago

The #JetLoveYourself campaign
Jet flies again

In 2012, after much research, we at Trend Forward presented the future of marketing trend presentation to a small group of around 50 individuals across a broad sector of industries, including advertising, retail, marketing and few photographers.

By Dave Nemeth 1 day ago

Marketers, don't eat your words - food labelling, copyright and compliance with the ASA - Knowledge Resources
Marketers, don't eat your words - food labelling, copyright and compliance with the ASA

Do you know which legally compliant food labelling factors to keep in mind when developing and conceptualising trademarks, brand names and related content on packaging for foodstuffs?

Issued by Knowledge Resources 1 day ago

#DesignMonth: Fashion forward with Leah Misika
#DesignMonth: Fashion forward with Leah Misika

Leah Misika is the founder and managing director of La Mode Fashion. She's a design creative whose love for fashion and background in retail management makes for a well-balanced integration of disciplines.

By Beverley Klein 4 Feb 2016

Image credit: Ventureburn.com
How innovative companies should capitalise B2B e-commerce

E-commerce in South Africa - while still just a slice of the overall retail pie - is growing as much as 35% per year. However, of this, the lion's share still operates in the B2C space, suggesting that B2B companies - those that use the web to sell goods and services to other businesses - have yet to cotton-on to its very lucrative potential.

By Charlie Stewart 4 Feb 2016