Customer-centric brand communication - 11 Apr 2016

As we delve further into #CommerceMonth at Bizcommunity, Beverley Klein finds out about 'the demanding digital consumer' and the resulting rise of 'the internet of customers' from Andre Steenekamp, CEO of 25AM. It's time for all businesses to realise this and revolutionise their brand communication.

With brand communication as a whole at the heart of everything the Loeries stand for, and Loeries® Creative Week™ 2016 just four months away, we decided to unmask the unifying power of creativity by chatting to Donovan Goliath - popular comedian by night and creative director by day, who serves as the first ever Loeries Creative Voice and is chatting about "creativity as a whole" on a special weekly segment on YFM, running until mid-May.

Switching focus to the concept of rebranding, Christo Maritz explores when is the right time to stick with the branding you've built up over the years and when to go for a rebrand, using music icons Madonna and Meat Loaf as examples. It's all about keeping in mind why your business does things and your ultimate purpose - from there, everything should flow logically.