CRM

Bruce von Maltitz is currently the MD of 1Stream, a cloud-based contact centre technology provider. He has over 20 years experience in the service industry focusing specifically on contact centres for the last twelve years.

CEO at Rogerwilco.

Danette Breitenbach is a marketing & media editor at Bizcommunity.com. Previously she freelanced in the marketing and media sector, including for Bizcommunity.

Estelle van Tonder is a Professor of Marketing at the University of South Africa. She holds a DCom degree in Marketing Management and is an NRF-rated researcher.

Group Editor: Retail and Lifestyle.

Greg Streatfield is the founder of Knowsis, a Cape Town-based data science and analytics consultancy. He has more than 20 years of experience in commercial research and analytics, including senior roles at TNS/Kantar, dunnhumby and Ogilvy.

Founder and Director of the Consumer Psychology Lab.

Director at Consumer Psychology Lab.

Lindsey is the editor for ICT, Construction&Engineering and Energy&Mining at Bizcommunity.

Ryan Falkenberg is co-founder and CEO of software company Clevva..

Lead brand strategy at CBR Marketing Solutions.

William Smook is a senior consultant at Meropa Communications (www.meropa.co.za) in Cape Town. He's worked as a journalist, internationally syndicated health writer and editor.