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The convergence of credit card and cash in Africa
The convergence of credit card and cash in Africa

According to a recent study conducted by Mastercard, over 50% of the South African population still transact using cash on a daily basis...

By Simeon Tassev 1 Aug 2017

Private security industry continues to grow despite looming new regulations
Private security industry continues to grow despite looming new regulations

The private security industry in South Africa is among the largest in the world. It is now a R45bn-a-year industry, and it is growing at a staggering rate...

By Boris Dzhingarov, Issued by Monetary Library 7 Jun 2017

Top safety tips to prevent shoplifting
Top safety tips to prevent shoplifting

Despite the prevalence of security cameras and high-tech alarm systems, shoplifting continues to be a concern for retailers across the country...

By Morné Stoltz 8 Feb 2017

(c) Worawee Meepian -
Card, cybercrime threats to look out for this festive season

Consumers are eager to spend and retailers are keen for the windfall of the holidays but when people are more spendthrift, criminals are more alert. This is particularly true for cybercriminals, cashing in on the holiday spirit...

By Hein Kern 7 Dec 2016

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Finding solutions to the growing chargeback challenge

Increasing sophistication in card fraud is reason for concern. Not only for banks, but most especially for online merchants, who are at risk of losing their ability to trade should they be implicated in repeat fraud attempts and excessive customer disputes...

By Kyle Rozendo 25 Nov 2016

(c) Chakrapong Worathat -
Retail security trends for 2017 - 'servification' and DNA protection

Monica Hallin, CEO of Vindico Group, predicts the three strongest trends in retail security for 2017...

By Monica Hallin 22 Nov 2016

(c) cunaplus -
Mobile payment security for a globetrotting generation

Thanks to advances in technology, the travel experience - compared to only a few years ago - is faster, simpler and more convenient. We book airline tickets, hotel stays, and call an Uber quickly and easily with a simple click on websites or in apps, paying with credit or debit cards. And, once on the road, we use our mobiles to check-in, access boarding passes, and receive updates on any changes to our plans...

By Ajay Bhalla 9 Nov 2016

Image credit: iStock
Is it wise for brands to insult black township consumers who are worth R100bn?

The township economy is worth R100bn, while the stokvel industry is estimated to be worth around R70bn. This is according to the Gauteng MEC for economic development, agriculture and rural development, Lebogang Maile...

By Bandile Ndzishe 12 Oct 2016

Retail safety in a world of malls
Retail safety in a world of malls

South Africa has an ever-increasing number of shopping malls. While they offer consumers convenience and retailers good volumes of foot traffic, safety risks are a significant concern that need to be carefully managed and can be mitigated by using the right tools...

By Grant Dunnington 17 Aug 2015

[Source Africa 2015] Wearing your heart on your sleeve
[Source Africa 2015] Wearing your heart on your sleeve

Whether shopping for something as simple as a pair of jeans or that must-have fashion item, the average consumer doesn't give much thought to...

By Nicci Botha 10 Jun 2015

Coping under fire
Coping under fire

Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio...

By Danette Breitenbach 3 Mar 2015

Six steps to protect your online store from credit card fraud
Six steps to protect your online store from credit card fraud

Card fraud is rampant in South Africa, and growing at an alarming rate. This year, losses due to credit card fraud have increased by 23% to R453.9 million...

By Donovan Marais 15 Jan 2015

Aki Kalliatakis
When a store stick-up doesn't mean a price rise

Daylight robbery at shopping centres has become a big worry ... and I'm not talking about the mark-up of products and services due to the new season and high inflation.

By Aki Kalliatakis 15 Sep 2014

Big Brother is watching you. (Image: Wikimedia Commons)
Big Brother is watching

Cyber crime is one of the top 10 risks for any business in the world today but despite this, IT security is often viewed as just a cost to business.

By Danette Breitenbach 2 Jun 2014

Selecting online payment methods
Selecting online payment methods

Between the traditional web payments and mobile, it seems as if there is a new payment method on the market every week. How do online retailers prioritise integration schedules and decide which payment products suit them best?

By Brendon Williamson 30 Apr 2014

Brendon Williamson
Taking your business online?

Here are six risk assessment questions you need to ask.

By Brendon Williamson 20 Mar 2014

Managing online retail risks
Managing online retail risks

Retailers moving into the online space for the first time face risks that do not exist in the bricks-and-mortar world and they need to ensure they are well protected.

By Brendon Williamson 4 Mar 2014

Security rules for online retailers increase
Security rules for online retailers increase

Security rules for online credit card payments are being tightened, with global associations fulfilling their first priority of protecting their own customers, the credit card holders, from any financial loss if their card data is stolen or hacked.

By Peter Harvey 22 Jan 2014

Different approaches needed for African e-commerce
Different approaches needed for African e-commerce

Global companies wanting to expand their footprint in emerging markets need to understand that Africa is characterised by huge diversity in payment methods and preferences.

By Peter Harvey 25 Oct 2013

Rod Baker
New National Cyber Security Advisory council announced

NEWSWATCH: Communications Minister Yunus Carrim has inaugurated the National Cyber Security Advisory Council (NCAC), reports Mail & Guardian.

By Rod Baker 16 Oct 2013

Why the new ID cards are a safe bet
Why the new ID cards are a safe bet

In 2012, the government announced plans to adopt a new identification (ID) system, which would replace the existing green ID booklet with a smart electronic ID card. I personally welcome the move to a more secure form of ID, in hope that it will help to combat the high levels of fraud, which now reportedly costs our economy on average R1 billion per year.

By Drew van Vuuren 1 Jul 2013

VPN services vs free anonymity services

SOUTH LAKE TAHOE, US: VPN services, while not pricey, can be perceived as an inconvenient expense. You may wonder if it's worth buying a VPN package when you can just use anonymity services for free...

By Veronica Clyde 27 Dec 2012

Mark Chertkow
Before you throw out analogue security cameras in favour of IP, consider this...

With the rise of convergence and the evolution of the data network to incorporate multiple technologies, security and video over IP has become increasingly popular. Thanks to increased bandwidth availability in South Africa, IP security cameras are becoming a more viable option, and do offer many benefits. However there are also downsides to this technology, particularly in light of the fact that local bandwidth remains inconsistent and is still relatively expensive, and video streaming requires large amounts of stable bandwidth to perform to its best ability.

By Mark Chertkow 9 Oct 2012

Cybercrime increase worries, vulnerable groups targeted
Cybercrime increase worries, vulnerable groups targeted

The 2011 Norton Cyber Crime Report says 431 million adults worldwide fell victims to cybercrime last year. Women, disabled people, schoolchildren and job-seekers continue to fall victims of cybercrime, which has reached significant proportions in South Africa and the rest of the world, worrying governments, internet experts and scarring users.

By Issa Sikiti da Silva 29 Sep 2011

Any more marketing opportunities from crime situation?
Any more marketing opportunities from crime situation?

Apart from being held to ransom by security and insurance companies, are there any more marketing opportunities in the crime situation? Well, I think there is at least one big one and it all has to do with these car guards we now see at every single shopping centre.

By Chris Moerdyk 13 Oct 2009

ActivRetail
Grey goods remain a serious threat

Grey products are a serious threat to the sustainability of the stationery, home and office products industry and are often a convenient cover up for resellers dealing in counterfeit and stolen goods. Each year, counterfeiting and grey products cost official distributors and independent resellers millions of Rands in lost revenue, sub-standard returned products and legal proceedings.

By ActivRetail 23 Feb 2009

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