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Launching your brand into Africa
Launching your brand into Africa

Prior investigation of potential markets in Africa is invaluable in preventing massive mistakes...

6 Sep 2017

#MediaAlert! Windhoek Beer and Jupiter part ways
#MediaAlert! Windhoek Beer and Jupiter part ways

The Windhoek Beer account is out to pitch after parting ways with advertising agency, The Jupiter Drawing Room Cape Town...

31 Aug 2017

Research indicates payment markets to pass $5tn by 2020
Research indicates payment markets to pass $5tn by 2020

Visa and MasterCard's distinct evolutionary strategies in digital payments will underpin the success of a market expected to increase from $3.8 trillion to $5 trillion...

30 Aug 2017

Allan Swart ©
#Pamro2017: Data is becoming the oil of consumer marketing

Leana Less, vice president of global connections and media at Coca-Cola, explores the benefits of agile marketing if done correctly at this year's Pamro conference...

By Juanita Pienaar 29 Aug 2017

DRC temporarily bans import of key consumer goods
DRC temporarily bans import of key consumer goods

Authorities have banned imports of several popular consumer products in the west of the Democratic Republic of Congo for six months to fight smuggling...

29 Aug 2017

Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity...

By Louise Marsland 21 Aug 2017

Youtap solutions aim to simplify mobile payments in Africa and Asia
Youtap solutions aim to simplify mobile payments in Africa and Asia

Youtap has launched a QR code solution and smartphone apps for mobile money services in Africa and Asia...

21 Aug 2017

Phakiso Tlali
#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

How do you convince your colleagues in government to embrace citizen needs first and deliver excellent customer service and experience to citizens, meeting service delivery needs and solving their problems?

By Louise Marsland 18 Aug 2017

Maksym Chornii © –
#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

CEM Africa attendees were presented with a choice of workshops to attend throughout the two-day summit. Here's why I'm glad I went with the session by James McDonald, solution consultant at Adobe, on how to be an experience-driven business...

By Leigh Andrews 17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –
#CEMAfrica2017: Your employees are always on - now TRUST THEM

Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.

By Leigh Andrews 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
#CEMAfrica2017: CX predictions for the future, action to take TODAY

If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017...

By Leigh Andrews 16 Aug 2017

Cash is no longer king. All hail digitisation
Cash is no longer king. All hail digitisation

Cold, hard cash has been on the decline in mature first world economies since the 1990s when electronic banking started becoming popular.

By Peter Alkema 14 Aug 2017

Sweet end of packaging
Sweet end of packaging

With the global bakery and confectionery market predicted to reach €436 billion and €203 respectively by 2020, the specialist packaging industry is gearing up...

1 Aug 2017

The convergence of credit card and cash in Africa
The convergence of credit card and cash in Africa

According to a recent study conducted by Mastercard, over 50% of the South African population still transact using cash on a daily basis...

By Simeon Tassev 1 Aug 2017

Negotiations for a single continental market for goods and services on track
Negotiations for a single continental market for goods and services on track

Continental Free Trade Area negotiations are expected to conclude at the end of 2017 with a firm policy in place to benefit all countries in Africa and reduce poverty...

1 Aug 2017

Digital solution for retail networks in Africa
Digital solution for retail networks in Africa

Total and Worldline partner with African fintech InTouch to support deployment of Guichet Unique, an innovative digital solution for retail networks...

27 Jul 2017

Digitalisation pushing boundaries of manufacturing
Digitalisation pushing boundaries of manufacturing

Digital transformation, as we've come to realise, means something different in every industry. In manufacturing, the term can be broad-reaching...

By Dereshin Pillay 27 Jul 2017

Jack Ma launches African Young Entrepreneurs Fund
Jack Ma launches African Young Entrepreneurs Fund

UNCTAD adviser, Alibaba's Jack Ma, has launched an African Young Entrepreneurs Fund worth $10 million...

27 Jul 2017

Could 'buy online pickup in store' uplift brick-and-mortar retail?
Could 'buy online pickup in store' uplift brick-and-mortar retail?

The third annual JDA Consumer Survey reveals that about 54% of respondents prefer to shop in-store to other channels...

26 Jul 2017

tookapic via
Partial lifting of ban on South African eggs

The National Veterinary Directorate in Mozambique's Ministry of Agriculture has lifted the ban on the import of chicken eggs from South Africa, subject to certain conditions...

25 Jul 2017

Dubai-based investment firm acquires Java House, Africa expansion next
Dubai-based investment firm acquires Java House, Africa expansion next

The Abraaj Group, a Dubai-based private equity investment firm, has announced the acquisition of Java House restaurant chain from Emerging Capital Partners (ECP) for an undisclosed amount...

By Dannish Odongo 7 Jul 2017

Nigeria's TradPeek wants to be Africa's Alibaba
Nigeria's TradPeek wants to be Africa's Alibaba

Nigerian startup TradPeek has an ambitious goal - to be to Africa what Alibaba is to China...

By Tom Jackson 5 Jul 2017

Kenyan payments solutions firm expands to SA
Kenyan payments solutions firm expands to SA

Direct Pay Online continues Southern Africa expansion with acquisition of PayThru South Africa...

29 Jun 2017

David Williams
#AfricaMonth: Internal trade barriers show signs of falling

While the road ahead may still present significant challenges, some of Africa's most long-standing internal trade barriers are beginning to show signs of falling. We interview David Williams, Maersk Line Africa chief executive and global head of Safmarine to find out more...

By Ilse van den Berg 30 May 2017

Rwanda moves swiftly towards cashless society
Rwanda moves swiftly towards cashless society

Extension of Mastercard and Rwanda Government agreement will result in a stronger digital payment sector and a cashless society...

5 May 2017

Will additive manufacturing inspire the next industrial revolution?
Will additive manufacturing inspire the next industrial revolution?

Some suggest that by taking the industrial revolution of 1760-1840 as the first one, we are currently in the fourth industrial revolution...

By Nicholas Kitonyi 3 May 2017

Dangote aims to be largest global rice exporter by 2021
Dangote aims to be largest global rice exporter by 2021

Home-grown African brand Dangote is on track to becoming the world's largest exporter of rice in five years time...

24 Apr 2017

4th Addis Agrofood Exhibition in Ethiopia
4th Addis Agrofood Exhibition in Ethiopia

The fourth International Addis Agrofood Agriculture, Agricultural Machinery, Food, Food Technologies and Packaging Exhibition is one of the fastest growing agro-food events...

27 Sep 2016

Exciting future for continent that accesses the power of Internet of Things
Exciting future for continent that accesses the power of Internet of Things

With smartphone usage on the up and IT literacy expanding, bringing Internet of Things (IoT) level connectivity is a natural progression for this tech-hungry continent...

By Brett Parker 16 Aug 2016

#CGFsummit: Reasons to believe in Africa
#CGFsummit: Reasons to believe in Africa

There are many reasons to invest in Africa and even more reasons to believe in Africa, international delegates were told at the Consumer Goods Forum global summit in Cape Town...

By Louise Marsland 17 Jun 2016

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