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    A clever way to improve service delivery
    A clever way to improve service delivery 
    Source:
    The power of customer-centricity: Building profitability in SMEs

    By Natalie Van Der Merwe & James Guthrie 20 May 2024

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    The power of Humanness shown in The Ask Afrika Orange Index

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      5 Dec 2013

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    SA consumers second most satisfied in the world

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    2013 Bollinger Exceptional Wine Service Award winner

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    Aki Kalliatakis
    Revive customer service over Easter

     10 Apr 2014

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    Supply chain survey underlines importance of customer service

     9 Apr 2014

    Who says loyalty doesn't pay?
    Who says loyalty doesn't pay?

     9 Apr 2014

    Consumers in SA 'easily switch to rivals'
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    The power of Humanness shown in The Ask Afrika Orange Index

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    Connect to your customers

     1 Apr 2014

    It's time to wine
    It's time to wine

     31 Mar 2014

    What do your customers really think of you?
    What do your customers really think of you?

     19 Mar 2014

    Customer service - it really is your problem
    Customer service - it really is your problem

     17 Mar 2014

    Customers still king - supplychainforesight survey
    Customers still king - supplychainforesight survey

    12 Mar 2014

    Dis-Chem rewards Legacy members
    Dis-Chem rewards Legacy members

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    Understanding customer behaviour through analytics

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    Durbanville Hills launches wine club

    26 Feb 2014

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    Tips for improving ecommerce customer service

     19 Feb 2014

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    Capturing the heart of customers

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    International customer centricity solutions for Shoprite
    International customer centricity solutions for Shoprite

    6 Feb 2014

    Importance of dynamics in the customer era
    Importance of dynamics in the customer era

    6 Feb 2014

    Communication vital in retaining customers
    Communication vital in retaining customers

     29 Jan 2014

    Are you a square peg in a round hole?
    Are you a square peg in a round hole?

     24 Jan 2014

    The importance of CEM in building business
    The importance of CEM in building business

     23 Jan 2014

    Tips to keep customers happy
    Tips to keep customers happy

     22 Jan 2014

    Top five online retail trends for SA
    Top five online retail trends for SA

     20 Jan 2014

    The future is personalised engagement
    The future is personalised engagement

     16 Jan 2014

    Yuppiechef creams customer service with common sense
    Yuppiechef creams customer service with common sense

     5 Dec 2013

    Website strategy to enhance customer experience
    Website strategy to enhance customer experience

     3 Dec 2013

    SA consumers second most satisfied in the world
    SA consumers second most satisfied in the world

    6 Nov 2013

    2013 Bollinger Exceptional Wine Service Award winner
    2013 Bollinger Exceptional Wine Service Award winner

    4 Nov 2013

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    International call centre opens in SA, offers 1000 jobs

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